Julio Automotive

Mesac Vidal

★☆☆☆☆

a year ago

If you don’t want to waste your time and money, please stay away from this place. I’ve had a lot of issues with this shop. First of all, it was unclear when the work would be completed. When I got my van back, I continued to experience issues, along with new problems that weren’t there before. Julio replaced the fuel pump, which was the main issue, but also replaced the battery something that didn’t need to be changed in the first place along with a tune-up. About a month and a half later, my van stopped displaying the fuel level. When I took it back, Julio told me it was due to the ‘clockster,’ which turned out to be incorrect. He said fixing it would cost at least an additional $400. I ended up fixing it myself, and it turned out to be the fuel pump level sensor, which he had supposedly replaced. Then, while driving on the freeway, my van suddenly stopped. When I had someone check it, they told me the issue was the battery, which was in bad condition. I was shocked because Julio had supposedly installed a brand-new battery. However, I was informed that the battery was not new but appeared to be refurbished. I had to buy a new one out of my own pocket. When I brought the van back to Julio, he insisted it wasn’t the battery but another issue. When I asked him what the problem was, he told me I’d have to pay more just to find out. It’s been over three months now, and the battery I purchased is working fine. It seems Julio is using refurbished parts but charging as if they are brand new. I wouldn’t have had a problem with that if I had been informed upfront. Please be careful when dealing with this shop. No wonder his business is slow—now I understand why. Stay away from this place!

Steven H

★★★★★

3 years ago

I brought my car to Julio and Freddy at the last minute over a weekend and they were amazing. Not only did they get my problem sorted, they went above and beyond to help me out both with how quickly they got the work done and how affordable they were. I can’t tell you how grateful I am that I went with them instead of anywhere else. Never taking my cars anywhere else again. These guys are the best and I can’t recommend them enough. Don’t even bother looking for another mechanic, these are the guys you want to go to.

Dylan Payton

★★★★★

2 years ago

Julio is hands down a stand up man. I don’t often review places, but felt the need to do so today because of how he’s treated me. He’s been sooooooo amazing to work with and then some. I can’t say enough good things about this man. His beautiful little girls run around the front office and they are absolutely adorable. He him self is an amazing gentlemen he made sure to inform me of why I needed to get what he suggested because “he saw the car seat and picture of my daughter on my rear view fold”. He suggested that I get a few things replaced and that confirmation came from a friend that works at a diffrent location when I went to get a quote on some tires. I’d recommend that you call him before going to your “local mechanic” as he has hands down been an absolute blessing in my life as well as my baby girls. Great place, family owned, very very very respectable people. Would absolutely recommend 110%. Thank you Julio!!!