JVL Cars Orlando

Zeeshan E

★☆☆☆☆

Edited 5 years ago

I used this company for many years without issue until recently. Their level of service/customer care and communication has dramatically fallen. I will say this if you are doing a short small same day service you should be OK otherwise I would look elsewhere. I won't dive into too much details but I gave the owner multiple chances to reach out to me to discuss the discrepancies I've had with him and his mechanics but he has not reached out to communicated with me. They had my vehicle for over a month only to "loose" my original key. They had it re-cut and replaced without telling me. I whole heartedly believe they were going to steal my car if I did not randomly show up and re-take possession of it. DO NOT WORK WITH Renato. He is a lie and a cheat. Took zero responsibility and accountability for loosing my keys and not fixing my issues. Spend a few dollars more and sleep well at night.

Thomas Evangelista

★★★★★

9 years ago

If you're looking for car rental in Orlando, I recommend going with GS Auto Center. They had no problem picking me up at the airport and there were no hidden charges after all was said and done. Exceptional service and friendly support. I've also recommended friends who are now satisfied with both their purchase of a vehicle and mechanical repairs. Shout out to Selma and Giovanni!

Natalie Carmen

★☆☆☆☆

4 years ago

My experience financing a car with this dealership was very traumatizing and I’m not being dramatic. I was yelled at and made cry almost every time just to make a payment on my own vehicle. Jackie was super unprofessional, disorganized and so difficult to work with. She is very money hungry and does not document certain information in your records to make you pay more! I recommend going elsewhere to purchase or even service your car.

Sergio Munoz

★★★★★

11 years ago

The location is not very close to me, but I rather drive a few extra miles on my 8 cilinder van because I trust these guys. They do an honest job, the price is fair and the customer service es excellent. I totally recommend GS.

Brandon Intihar

★★★★★

7 years ago

2nd time using this location for a Budget Truck Rental. Both times I have been impressed with the friendliness of the staff as well as the cleanliness of the office. Quick rental procedure, no sales haggling, and very thorough pre-check inspections. I would highly recommend them for Budget Rentals.

Joe Blow

★☆☆☆☆

11 years ago

I had one service done at this location before. I supplied my parts, they installed them. No problem, the BBB (better business bureau) even called home to see if I was satisfied with the experience. Recently had a more serious problem with my car. It wouldn't accelerate and kept jerking. Took it back GS Auto Center and was told I needed a new engine because the head gasket went out and the repairs would cost more than the car's worth. Out of desperation, my sister's neighbor said he could look at it. After a few new parts (fuel pump, sensors, thermostat) around $600 for parts and labor. My car has been running PERFECTLY since. I do not appreciate being lied to by a dealership I trusted. Go somewhere else or find your own at home mechanic.

Rex Basham

★★★★★

Edited 6 years ago

In March, 2017 I had gotten an estimate from a local car dealer (an excellent dealer by the way) to get my 2006 Infiniti FX35 SUV repaired. I was told that the "rear sub frame" and the "rear main seal" needed to be replaced and that it would cost around $3700. Wow. I decided to explore other options and found GS Auto Center. They gave me a much cheaper estimate (under $2000) and we proceeded. They were very professional from start to finish. My auto mechanic was Felix and he was excellent. Additionally, I had found out they also have car rentals, so I rented a car (at a very reasonable price) from them - very convenient! Total cost of repair came in under $2000. Overall a fantastic experience for me. They did not ask me to write a review on the Internet - but I was thrilled and I proactively told them I would write a good review - they deserve it! Highly recommended. UPDATE February 2020 (3 years later) - Their repair from 3 years ago is still working perfectly. Additionally I had a new issue (same car) where my ignition turner would not turn completely off. (I could get if off after trying it over and over in various ways.) I came in for an estimate and they looked at it and said that this is a problem with Nissan cars (mine is the related Infiniti brand). I let them take it back and it was fixed within 1 hour at a cost of $50! This is now 3 weeks later and it has not recurred once. Again, super impressed - thank you GS Auto - again!

Tomeeke Hayes

★★★★★

Edited 7 years ago

Great customer service. I've been taking my vehicles to GS for about 6 years for service and I recently purchased a used vehicle from them also. Giovanni and the rest of the staff are wonderful to work with.

Liza Baradona

★★★★★

10 years ago

Great Customer Service So Far! Rental Service is More Than Fair; We Have Rented in Many Places and This Place Has The Best Prices! Just Took Our Van In For Repairs and Body Shop and They Worked With Us and Called Our Insurance For Us To Set Up The Rental. Over All Experience Has Been Very Good.

Haitian BoyZoe

★☆☆☆☆

5 years ago

Brought my car to be serviced there picked it up 3days later with the same problem. Came back left my car there for two days no one has yet to looked at it Or properly diagnose my vehicle so i picked it up today not wanting to go through another day of it sitting there. I'm going somewhere else where service is done in a timely and accurate manner.

Rodney L

★★★★☆

12 years ago

I called them up about my Alternator on my 91 honda accord. the nice lady at front desk give a true price of $100 it take them 1 hour. I went in the morning and everything went smooth. I think i found my auto shop.

Melissa Green

★☆☆☆☆

10 years ago

This place was HORRIBLE , they told me that i shouldn't get my car aligned while it was already in there shop, cause APPARENTLY they needed a piece that you can only buy on the internet for them to do the job, and making me leave just to come back once i get the piece, . I told them that i only needed my car aligned, and that's it they would've charged me practically the same amount even if i did leave without it. This people made me feel so uncomfortable, and they were huge SCAMMERS!!!! everything that would come out of there mouth was a complete lie. ALL THE 5 STAR REVIEWS ARE COMPLETE BULL PEOPLE THIS PLACE WILL SCAM YOU!!!!

german lopez

★☆☆☆☆

10 years ago

Don't ever come to GS, came here to fixed my car axle and came out with more vibration. I talk to the mechanic what happen , he told me that they didn't have the right equipment to know what was happening. At the end I end up paying more than 400$.

B

★☆☆☆☆

12 years ago

I was RIPPED OFF by these people. I haven't had a bad experience with auto shops for a long time until these guys. I went in with a coupon for an oil change, thinking these guys are nearby and could be my new place to go to. They lied to me upfront about how much more it would be for synthetic oil ($40 more vs $13 I was told at first) and when they tried to up-sell me more items, I even said "no thanks, I'm already getting a $13 synthetic oil up-charge". The con-artist cashier smiled smugly and walked away. Not a word, no correction, not until the deed was done and I had to pay. All I got was her incredulous stare and a hand out for my credit card. It may just be an oil change, and I may just be one person, but who the hell do they think they are? Do I need to get a contract and a lawyer for simple car maintenance from here on out??

Christina Quiles

★★★★★

7 years ago

Bought my car here. Love the employees. Everyone was very helpful and they worked with me with pricing! I've had my car for 5 years and never had an issue.

Emanuele Fano

★★★★★

6 years ago

I have become a regular client since my first visit years ago. Friendly service. Fair prices. Good quality parts.

Tom Bower

★★★★★

10 years ago

Went in to get a starter replaced. Great fair price and amazing mechanics. I used to own a mechanic shop that i sold and these people know what they are doing A++