Kaiser Brake & Alignment Inc

Andy Squire

★★★★★

Edited 4 months ago

Kaiser is the best in the business. If you want the best alignment you'll ever get... go to Kaiser, period! Also great deal on new tires. Karen, Jen and Kerry are always a pleasure to work with.

JColtrane123

★★★★☆

2 years ago

Today I took my Box Truck to Kaiser Break & Alignment. I had been expecting a shake in my steering wheel. Their technician checked out my truck and determined I had an issue with my rotors. The staff is very professional and helped me understand exactly what was happening. I look forward to Kaiser Break & Alignment taking care of the issue.

Jesse Nine

★☆☆☆☆

7 months ago

Brought my truck here a few times. Every time it was there for 1.5+ weeks, and they didn't seem to do the work until after I started calling. Also they didn't tighten my alignment cams. (I found this out after I almost got into an accident.) Still haven't heard back from them when I called to let them know. Do not recommend.

Adam Lobo

★★★★★

5 years ago

Amazing folks here, I snap my track bar and a few other things wrong with my suspension couple of weeks ago, and was recommended to come to Kaiser... they were booked out due to holiday bookings and appointments but we're kind enough to give me a safe place to park with electricity and water while I waited for the parts to arrive plus a open time slot for them to fit me in. 2 weeks later just after New year's eve, I'm up and getting the repairs done now, amazing service 5 stars all around and lovely people to interact with as well. definitely come here if you have any issues with a big rig on the west coast these guys will look after you for sure. highly recommended.

Rod C

★★★★★

10 months ago

Kaiser was recommended to me by a local RV repair shop. The class c coach was hard to steer and didn't ride very well. Kaiser installed new ball joints, steering stabilizer, shocks, rubber overload bumpers and did a front end alignment. It drives better than new and I don't have to fight the wheel to keep it on the road.

Frederick Sheppard

★★★★★

a year ago

These ladies and gentlemen do great work. They corrected long standing problems on my old truck that other garages totally missed. 3500 miles later the truck is safe, runs down the road like new, and I am eternally grateful. They had the knowledge and skill to patiently work through every part of the front end and returned it to me in like new condition. The work was not cheap but it was money well spent. THANK YOU !!!

Benjamin Walker

★★★★★

4 months ago

Great place with good prices and very thorough. Would definitely come here again.

Matthew Kirk

★☆☆☆☆

3 years ago

Charged me $125 for a so called "specialty alignment" on my 1990 VW Cabriolet, because it is approx 1 inch lower than stock. When I got the car back, the steering rack boots were completely twisted up, because obviously the technician couldn't be bothered to un twist them as the toe was adjusted. The bolts that secure the front struts to the spindles were not fully tight, either. Also, the alignment sheet they provided is useless because all the factory spec boxes are marked "NA". Would have been better just to refuse the job, rather than overcharge me for service I could get at literally any shop in town. Hack job central.

Marcia Hayden

★★★★★

a year ago

I was Broken down in Latta South Carolina with my Country Coach motorhome. Parts for these are scarce on the east coast. I called Oregon Motor Coach and they referred me to Kaiser Brake and Alignment. All of the staff were kind and very helpful. I especially want to commend Kerry for his help and extensive knowledge. Communication was excellent. I cannot think of anything they could do better. I now have their phone number in my phone and would not travel without it.

Shelley Kuntzman

★★★★★

2 years ago

Kaiser Brake & Alignment, Inc. is an AMAZING company to work with! Todd, Jenn, Kerry and every employee I interacted with were extremely professional, super knowledgeable and really helpful in getting Jeep fixed RIGHT! They recently worked on my 2020 Willy's Wrangler after a deer accident caused $2200 dollars in damage to my suspension and undercarriage. I couldn't be happier with the end result, and their attention to detail in getting the repairs done right the FIRST time! They worked with my insurance carrier (State Farm) and kept me in the loop throughout the entire process. I highly recommend this company to anyone needing suspension work or an alignment.Their prices are competitive and their work is hands-down ON POINT!!!! Thank you for getting my Jeep back on the trails and being really easy to work with!

Mike Willy

★★★★★

a year ago

These guys have always been fair, great bunch of mechanics here. They sorted out a vibration I had that I thought was a tire balance issue, after multiple balancing attempts at other shops, brought the tires here to have them Road Force balanced, boom vibration gone! Just brought them a solid front axle to install 4.56 gears and an ARB air locker, hopefully no boom here, we'll find out!

Amy V.

★★★★★

2 years ago

Kaiser Brake and Alignment saved our weekend. Our RV was having trouble while en route to Tacoma. They got us in on the same day, test drove our rig, and diagnosed the complicated problem with our steering. It was a big job which would require more time than we could take, so they graciously agreed to store our rig over the weekend while we rented a car to get to our event in Tacoma, and then we will pick up our rig and get it home for the work to be done in our hometown. Everyone we worked with was extremely helpful and friendly. Their shop is immaculate, and they are very professional and efficient. Thank you so much!!!!

Dave McKenna

★★★★★

4 years ago

They must be really good. After waiting 2 weeks for an alignment appointment, they found that some parts needed to be replaced before the alignment could be done. Unfortunately, they had no room in their schedule book to accomplish the repairs for at least the next month, after which I'll be out of town for an extended period. I'd still recommend them based on their good reputation and popularity.

Damon Mitchell

★☆☆☆☆

2 years ago

This company was referred to me by Metalworks to do a complicated 4 wheel alignment on a custom application. When i initially dropped off the vehicle i explained i had added fully adjustable rear drag links and that the caster was way off in the rear. When i went to pick up the vehicle i noticed no mention of the adjustment to this aspect of the alignment was done and they admitted they had not done it. When I asked that they remedy this they were annoyed at the request to the degree they just adjusted one side so far out of range the shock mounting bracket was rubbing in the axle shaft proper. I just left their shop after asking them to fix this and they were so rude i left, even though i was driving a potentially dangerous setup. I cannot recommend this shop at all, they are not professional. And i now have to fix my drive axle as well.

Attila Molnár

★★★★★

3 years ago

We were enroute from Alaska to Mexico and they squeezed us into they busy schedule the next day to align the axles of our travel trailer. It was wearing off a tire very unevenly. After the service they provided it seems fine, still low mileage though to tell but seems very good so far. Very kind and professional people, our kids even enjoyed a bucket of popcorn!

Blake van voorhies

★★★★★

9 years ago

They were friendly and completed he work very quickly. The bill was even below what they originally quoted me. Being a jeep owner, I have run through most mechanics in Eugene and these guys are by far the best overall. Great place to take your aftermarket rig!

Anthony Lee

★★★★★

11 months ago

Outstanding customer service was given an excellent advice. Highly recommend this place for all of your suspension alignment needs.