Oregon Auto

Sadie Mensinger

★★★★★

8 years ago

Honest and good work! Couldn't have had a better experience. As a single woman who knows little about cars, I'm usually really nervous bringing my car somewhere. Got an incredibly honest experience at Oregon auto!

Dawn Snow

★★★★★

5 years ago

I totally trust bringing my vehicle here! They have taken care of me from simple headlight to engine replacement. They are fair and do quality work. I'm a forever fan!

joe berrer

★★★★★

7 years ago

They have done work on a couple of vehicles for my daughter while she lived in Eugene. Rather than telling you what all is wrong and jack up the bill, they will fix what I ask and charge a reasonable rate. Highly recommend.

Laresa Elliott

★☆☆☆☆

5 years ago

We were referred to Mike by friends who respected his work. Took out vehicle in to be serviced for complete suspension work. Was quoted a time frame of 2-3 days for repairs. They had our car for over a week, and when we got it back it was needed more work to fix what wasn't done and repaired. We never received a printout of work that was actually done nor a receipt to show for paid services. When we got to our car in there was only one light in the dash which had to do with the steering and suspension. When we got it back the ABS light was on and it made a grinding noise when pressing the brakes. We agreed upon a quoted a price of $1500 for labor and parts, but were told we agreed to then using used parts for the repairs, which wasn't mentioned in the initial agreement. We took the car home and parked it for a few months without driving it. The service was provided back in June , but because it had not been driven on a regular basis we were not aware of all of the issues. We drove the car on the highway and discovered that the cruise control no longer worked that was the first issue. My husband works less than 5 minutes from where we lived and also from this repair shop. He had to start driving it daily in October, which is when we discovered the 2nd issue the power steering seemed to have a leak. So finally we took it to another mechanic and was told that neither the power steering or cruise control had been reassembled after the so called repairs and that the sway bar and suspension was bad. I called Mike who agreed to have us bring the car back in for them to make right what was wrong. We dropped the car off and before noon were told that the job they did was satisfactory and they stand by their work. Basically, they would not make any amends, but had the audacity to say they would be happy to fix"again"what was wrong. They will never get our business again!!! We even took them the printout of necessary repairs found by the other garage. This car had been checked out when we first bought the vehicle and nothing to this effect was wrong with it. I don't expect to get anything for free, but I do expect to be treated fairly and justly. And not taken advantage of because we didn't know any better. We paid a lot of money for repairs, only in the end to have to pay again for those services and then negligence by not reassembling what should have been done essentially with repairs. Our safety was put at risk knowingly when they failed to reconnect key things like power steering and cruse control. What else might have not been reconnected?

Marina Pilgrim

★★★★★

9 years ago

Service your vehicle here! Michael is super friendly and very knowledgeable. I called on short notice. He got me in instantly. He took the time to talk to me about my vehicle. Quick service and affordable. Thank you!

DANKMON93

★★★★★

5 years ago

Great work and amazing customer service and reliable work. The owner is the best mechanic I've come across in my entire life. Very fair pricing willing to work with you on everything. Great guy Great shop

Diana Forsberg

★★★★★

8 years ago

We had an awesome experience at Oregon Auto. Our RV broke down on the way out of town, and Oregon Auto got back to us right away and immediately set us up on the schedule for repairs. The staff was personable and really helpful and the prices were super reasonable. They did a great job working on such a complicated vehicle. It made our break down totally manageable instead of a nightmare. Would highly recommend.

Abigael Fender

★★★★★

5 years ago

I have heard great things from family and friends for years and after taking my car here, I wont be going anywhere else. Not only were the prices significantly lower than other places, his service was top notch, and as a women who knows nothing about cars, he never made me feel taken advantage of which i have experienced at other places. He was honest about what was worth doing and what was not for my older car. 10\10 go here! Dont let the outside appearance fool you!

Jaidyn Magarro

★★★★★

11 months ago

Highly recommend this place!! It’s so hard to find a mechanic that’s honest nowadays. But Mike is as real as it gets!!

Nigel Cottrell

★★★★★

7 years ago

This is my first time here at Oregon Auto and I must say that Mike (the mechanic), took very good care of my vehicle. I would have to say that their prices on parts are very reasonable when you are looking alternative pricing from your dealership. I went in for new rear rotors and brake pads and ended up paying 75% cheaper than my dealership's prices and prices from other mechsnics around the area and all the parts came with warranties. Definitely recommend this place to everyone and I will be spread the word.

Rachel Garvin

★★★★★

7 years ago

I have been going to Mike for years and recommend his shop to all of my friends. Provides quality work; is super quick, and trustworthy. Many times I’ve even ended up paying less than his very reasonable quotes, because he found a way to do it cheaper. Highly recommend!

Bing Li

★★★★★

Edited 6 years ago

Excellent service!!! Thanks for my neighbors' recommendation. Mike is trustworthy. He is the only one who told me :"you don't need to replace the whole set... Don't waste your money..." After 18 years, I finally found a "honest" auto shop for my two cars.

Brandi Holmes

★★★★★

2 years ago

I’ve taken a few of my cars here and never been let down. Plan on continuing to take my cars here. I really like Mike, he’s a really good honest guy, he has always worked with me and I have always gotten good customer service and mechanical.

Chief Ninja

★★★★★

2 years ago

This is by far the most honest auto repair shop I have ever been to. Micheal and Scott are extremely knowledgeable and their pricing is very reasonable. I could not recommend a better place to get your vehicle worked on. Five stars all the way!!!

Jeremy Goodell

★★★★★

Edited 11 months ago

Great shop. Fair prices, competent work, on-time delivery. Went back again for another issue with my 2002 Sequoia. These people are the real deal. You can trust them explicitly!!! I cannot recommend this shop strongly enough!!

D B

★★★★★

2 years ago

These guys are great. Quick service and will take care of you. I had a steering component on my truck snap and needed my truck for work. They got me in the next day and fixed it with no hiccups. I have used them on many occasions in the last year and a half and every time it’s been a good experience.

William Qiu

★★★★★

a year ago

Great experience at Oregon Auto! The mechanic, Michael, knows his stuff and works super fast. Sam at the front desk is super friendly too. They really helped me out with my VW. Highly recommend this place and will definitely be back!"