About Business
Keswick Auto Center is a leading Car Repair specialist serving the Baltimore, MD, Baltimore area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 87 verified reviews, their reputation precedes them. As a locally-owned business in Baltimore, MD, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Baltimore, MD.
Google Reviews
Megan Amato
★★★★
☆
3 months ago
Two part review: 1. My original oil change went smoothly, everyone was very friendly and even though it took a little longer than expected, I had no complaints. Would have been 5 stars. 2. A week later my dashboard lights came on when I was in a different part of the city and another shop realized that the oil filter used was for a V4 engine instead of a V6 engine. This had caused basically all of the oil to leak out and could have completely destroyed my engine. Thankfully I caught it in time. When I went back to Keswick, they did refund my previous oil change and apologized. I do believe it was an honest mistake and I'm grateful they made it right immediately, but it could have been a *very* costly mistake had it not been caught when it was. Because of the way it was handled I'm still giving 4 stars and I would consider going back again, but I will definitely make sure to have all of my car details on hand next time. Living and learning.
Syed Rizvi
★★★★★
a year ago
It was my first time here! I had no appointment but they squeezed me in to do my car breaks service and oil change! The guy in reception was nice and the person who change the oil and Brakes Pad and rotors was very polite and experienced knowledgeable. I like the service and I will definitely come back and recommend to my friends and family.Also the prices were so reasonable. Honest Auto Service place(Excellent Service)
Katie Baldonieri
★★★★★
4 months ago
Man, I cannot say enough good things about Keswick Auto. They are accommodating, fairly priced and reliable. As a single (youngish) woman who does not know much about cars, I have never felt taken advantage of or talked down to.
Maura Kinney
★★★★★
9 months ago
I had a great experience bringing my car here for some repairs. Their staff is great and their prices are very reasonable. They’re thorough, but they don’t try to upsell you. I will definitely be coming back. Thank you, Jamal and team!
Noman Baig
★★★★★
a year ago
Dear Keswick Auto Center Team, I am writing to express my sincere appreciation and admiration for the exceptional service I received at your center. From the moment I walked in, I was treated with professionalism and courtesy by your well-mannered staff. The work done on my vehicle was highly satisfying, and I was impressed by the attention to detail and the quality of the repairs. What's more, the cost was very reasonable, and I felt that I got excellent value for my money. In particular, I would like to commend your staff for their excellent communication skills, technical expertise, and friendly demeanor. They made the entire experience seamless and stress-free. I would highly recommend Keswick Auto Center to anyone seeking reliable, efficient, and cost-effective automotive services. Please keep up the fantastic work! Rating: 5/5 stars Thank you again for your outstanding service.
Simon Liberato
★★★★★
9 months ago
MD state inspection, I have gone to other places, so I prepared the vehicle (removed tints, checked all was good) they made no recommendations and passed vehicle as expected. Some other places always have some forcible fixes that they want to do, not the case. I recommend these guys, very nice.
Wendy Middlesworth
★★★★★
8 years ago
At 9:40 in the morning I realized I had a flat and it happened right around the corner from keswick auto center. By 10:00am Jose had fixed my tire and I was was only a little late for work. Fast, reliable, and efficient. I didn't catch the lady at the front desk name but congratulations on your pregnancy and thank you for being so helpful.
Kim Norris
★★★★★
8 months ago
I was so happy to have been recommended to Keswick Auto by a neighbor. I found Jamal and the team to be prompt, efficient, fair in prices and honest in what work was necessary. I highly recommend Keswick Auto and will definitely be using them for any future auto care.
Rick Moyer
★
☆☆☆☆
9 months ago
Last year I brought my car in because the AC and blower weren't working. KAC gave me a quote for $1.2k to fix it, which was only a little less than the car was worth, so I suffered without AC for a summer. Didn't want to do that again this year, so brought the car to another mechanic, who was able to get it repaired for less than $300. I do not recommend bringing your car to KAC on the basis of this experience. Edit: The owner's response is not accurate; the AC compressor didn't need a replacement. The mechanic I brought it to discovered a pressure issue and said it hadn't been properly tested. I shared with them the quote I paid KAC $70 for; they could have charged me a lot more to perform the same repair, but didn't because it wasn't needed.
Jackie Newman
★★★★★
a year ago
I’ve had two GREAT experiences with this auto shop! Always quick and efficient, with competitive pricing. Today my bad battery was diagnosed and installed in under 30 minutes! 10/10 recommend. (PS. The only poor reviews on here are from before the new owner bought the shop in 2019!)
keita W
★
☆☆☆☆
9 months ago
Did the job but called me to say me OK cushy will be done in 30 mins I get there in 45 just to give a couple mins.. when I arrive they’re am eating and the mechanic lies and says he told me to come after lunch which doesn’t make since because I would’ve had to ask .. what time will that be over.. he refused to let me pay and made me wait resulting in me getting back late to work and missing a portion of a meeting. I’ll get my work finished elsewhere
Tom R
★★★★★
a year ago
Great service! I dropped by Keswick Auto Center because I was hearing a small noise that I wanted to get checked. They thoroughly checked and turns out everything was tight and safe. They didn't even charge me as there was no extra work to be done on the car. I greatly appreciate the time they spent to make sure I was safe to go, and overall had a very good and friendly experience. Thank you again!
Jeffrey Japinga
★★★★★
a year ago
Great service at this place! Called them this morning due to an engine cooling issue. Fair pricing and got my car back the same day. Will definitely be taking my car back here the next time it needs service.
Audra Kramer
★★★★★
3 years ago
Keswick was able to get me in for a break job same day and they did great work the first time. I am so excited to have found this shop, they are reliable and located in my neighborhood. It is a small shop, but they are fully transparent with all costs and I never felt like they were trying to oversell me on any services. Definitely my new go to for auto repairs.
Taylor Hickman
★★★★★
2 years ago
Went here at the suggestion of my insurance adjuster, and it couldn’t have been a better experience. They took my WRX after I hit a pothole serious enough to crack my brake rotor and destroy a ball joint, and they made it roll better than it did before the pothole. Great guys that hooked me up at a time I really needed it.
John Wu
★★★★★
6 years ago
Honest, fair, and high quality service. Had my brake pads/rotors done and their price was very reasonable and exactly what I was told over the phone. At another point I needed help extracting a screw that had rusted in. They were very helpful and quick, and super nice about it. Will definitely be returning here.
Nathan Mitchell (Photography)
★★★★★
2 years ago
This place does great work, is honest, and offers fair pricing. We've taken our two Honda fits here, and my father-in-laws Honda Element. They did great work with all our cars.
Kayla Rivara
★★★★★
2 years ago
Chuck and Jamal are amazing! They are incredibly helpful, thorough, fair, and genuinely kind. I go to them for everything! We are so lucky to have such skilled and trustworthy mechanics in our neighborhood. Can't recommend them enough!
Mike M
★★★★★
8 years ago
Brought my truck in here for the first time and was very pleased with the service and interface. They were very nice and accommodating. I'm always worried bringing my truck in since it's foreign and a bit unique but they handled the work with no issue and got me the car back in hours and at the price I expected. That's all I could ask. I will be returning.
Marvin Roxas
★★★★★
Edited 5 years ago
Ricky and his crew at Keswick Auto Center are extremely helpful and responsive. They have been very honest with me and my car problems and have even suggested other places that could service my car better when I had specific problems that they couldn’t address due to how niche the problems were. They are my first go-to spot near the Remington/Charles Village/Hampden neighborhoods. Edit: I have still been going to this place to get my car serviced for over two years now and I cannot recommend them enough. They are honest, pragmatic, and always cheerful and supportive. Hamza and Jamal are superb and I look forward to continuing to support this business
