Kevin's Auto Service

Steven Crush

★☆☆☆☆

4 years ago

Tell you come in Monday I got more cars than I can handle so I say I will be there while standing up a job you just got one day b4 but u thought this one was worth it. Then I come in and they act like they were scared to hire a knowledgeable experienced tech of 18 years with no monkey on my back or nothing just the desire for instant gratification. They lied to me they lie to u.

Andy Burnfield

★★★★★

2 years ago

I’ve been going to Kevin’s Auto for all of my service needs for over 10 years. They’ve always been absolutely amazing.

Melody Ford

★★★★★

6 years ago

I have never been more impressed with an auto repair shop. They are quick, professional, and beyond fair. My sons vehicle had some issues and it’s difficult to find someone that can work on BMW/European cars. They went above and beyond to help us.

Chrazyman

★☆☆☆☆

10 years ago

You know how you do something and say I won't ever do that again, then do it again and wonder why? That's kind of like Kevin's Auto. I have taken a couple vehicles of mine there a few times and keep telling myself I won't do it again, but I do and they burn me again. I took my truck back in October due to a noise on the front drivers side. They replaced the wheel bearing on the passenger side and the noise is still there. I took my car due to white smoke coming from under the hood. They replaced the water pump and told me once I got there (and had already returned my rental on a Friday afternoon) that they found the AC compressor to be bad as well but that they had fixed the smoking problem, then handed me my key. Didn't have the decency to call me to see if I wanted that corrected as well. Here it is Monday and the car is smoking again. Alex at Kevin's Auto on Hwy 80 is worthless and he doesn't return calls. If you have money to throw away they will change parts out for you, just don't expect them to fix the problem.

Erin Maloney

★★★★★

6 years ago

My car had some serious problems while I was visiting family in Longview. My dad has taken many cars and trucks to Kevin's and told me to have mine taken there. They listened carefully when I explained what was going on with it, and they got back to me right away about what needed to be done. I definitely recommend this place!

Jeff Ridens

★★★★★

4 years ago

I got a wheel bearing and rear drum brakes replaced here. They did the job quickly and to perfection. Also the people were so nice and friendly, i don't know what it is but a lot of shops and mechanics act like they don't want nothing to do with you which makes them kinda intimidating.

Matt Cheney

★★★★★

5 years ago

If your looking for an Auto Mechanic with Integrity, professionalism and someone you can trust then look no further! Kevin has always been courteous and honest in all of my dealings with him. Whenever someone asks for a recommendation I always recommend Kevin’s Auto on Marshall Ave. I will never take vehicles anywhere else! Give Kevin an opportunity I promise you wont regret it.

Fred Holland

★★★★★

Edited 2 years ago

Update: They helped us get my wife's car compliant with Texas license standards today. I arrived early with my coffee. The horn on her steering wheel wasn't working. They took the keys and tested it and opened it up and determined that the replacement airbag that was installed four years ago for "free" was a problem. They called the Toyota dealer and got a replacement with the new harness for the horn. I stayed in their waiting room. My wife was happy with the cost of replacement and I continued with my checklist to get the car tag for 2024 issued. Thanks. ≈======================= I needed to get my wife's car repaired. Her Scion xB is showing its age. I had a "new" starter installed earlier this year by her favorite Dallas mechanic : the Scion is no longer supported by Toyota so after market parts are available. But Rico told me to find a new mechanic locally... he didn't want to make another trip to Longview to tow it again 😊. So I asked my cousin Denny where he has his Honda sports car in his garage serviced. Another one of those aftermarket specials. 😊 He quickly gave me a name and and address. And a glowing reference. So off I went... well. Kevin's Auto Service now has ONE location. This is it. Very convenient for me. My wife loves being BACK in her car and appreciates it's revival! Boy! What a difference! That work done at Kevin's Auto Service has put new performance in Deb's car! She loves driving her car!

Audrey Dudley

★★★★★

3 years ago

This is one of the best auto repair shop I've used. Great customer service and very friendly people. I felt confident to have my car repaired here and I felt I was treated fair. Kevin called and explained the work that my car needed and he also gave me a quote. You will be happy with this repair shop.

Daniel Parrish

★★★★★

3 years ago

Used Kevin’s for the first time today. Excellent experience! Very friendly, got my truck in and out quickly, they were conscientious, and got it right the first time. They gave me options to make sure cost was considered too. Absolutely recommend them if you need a mechanic you can trust.

Shannon Sanders

★★★★★

a year ago

I have been taking my 2oo5 Nissian Sentra to Kevins since 2018. I have never had to take it back to have ANY work redone. I trust them with my car and advise my grown children to do the same thing, that way you know the job is done right!

amelia heatherly

★★★★★

a year ago

We have a trusted mechanic that always works on our vehicles. He went on a two month vacay! He recommended Kevin’s. It was scary to let someone else diagnose and repair our vehicles. Put a clutch in a Kia soul and water pump on a Dodge RM Pickup. Reasonable in price on both and fixed them quickly. The water pump was spur of the moment and he worked us in and was finished in a couple hours. Courteous and professional. Good work!

Kristan Cates

★★★★★

5 months ago

Kevin’s got my Subaru in quick and took good care of my car! Will be back in the future!

Dereck Yagle

★★★★★

a year ago

Kevin's crew is consistently accurate on diagnosing our company and family vehicles. They dont push sales, yet explain issues and things they find. Very friendly service and great communication. Will continue to use them in the future!

S R

★★★★★

Edited 3 weeks ago

I only Trust Kevin's Auto to handle my car repairs. They are an honest mechanic. They stand by the work that they do. I always recommend them to others.

Todd McElmurry

★★★★★

7 months ago

I have been taking my vehicles to Kevin’s Auto for over 20 years now. Always great service, and great prices! Can’t ask for a better bunch of skilled guys!

Philip Baughman

★★★★★

3 months ago

This was my first experience with Kevin’s, recommended by my father in law, since I am from out of town. My need? To figure out and rectify the damage rodents did under the hood of two trucks! Yes, that is expensive, but Kevin’s treated me just like my mechanic (of 30 years) back home. Specifically, he treated the job from a customer’s perspective: timely, communicative, and cost conscious. Highly recommended!