Kingsport Cycles LLC

H&E HEATING AND AIR LLC.

★★★★★

5 years ago

I drove all the way up from Birmingham , Alabama to pickup a 2008 Suzuki m109. Mike and Greg were very responsive via text messages and emails.They sent me good photos and a walk around video of it showing any nicks and dings. (It didn't have any ) when I got there they realized that the mechanic hadn't installed a small piece for the odometer and offered to ship it to the local dealer in Birmingham and pay to have it installed... Needles to say these guys offer first class service!!!! Good old southern hospitality!!!I would recommend theses guys to anyone looking for a new or used bike!!!!

David Taylor

★★★★★

6 years ago

What a great place. Found a great deal on the bike I was wanting (Africa Twin) on their website. Called Micheal and he worked with me over the phone to secure the bike until I could drive down from WV. When I got there the bike was shined up and ready for me. Micheal explained all the paperwork and went over the bike with me. He even help me load it onto my trailer. I would definitely recommend Kingsport Cycles if you're looking for a great deal and awesome service.

Chris-Casey Soos

★★★★★

4 years ago

Bought our new 2022 Kawasaki Ninja KRT edition from Kinsport Cycles, excellent experience! Our sales guy Mike was amazing and very accommodating! We picked it this past weekend and they even helped load it up and secure it! Definitely recommend! Will be back for more motorcycles as well as service! Thanks again Kinsport Cycles!!

Patrick ONeill

★★★★★

6 months ago

I am new to motorcycles and ride Harley’s I’ve worked with Zak to initialize all work orders I’ve needed. All work done has been in a timely manner the mechanics recommendations and work has been spot on. Thank you Thank you Thank you

Chris Schepper

★☆☆☆☆

Edited 8 months ago

Have left multiple messages over several days requesting a call back from sales. No phone call received. I'll take my money elsewhere. Edit in response to reply: Why aren't YOU answering the phones or returning phone calls instead of replying to Google reviews? Sorry not sorry. Going elsewhere.

James Cash

★★★★★

6 months ago

Had the guys at Kingsport Cycles plug/patch an ATV tire for me, not only did they plug/patch it from the inside but they cleaned up my rim and resealed both beads and still did it cheaper than whoever owns Ken's Cycles in Johnson City.

Milt F

★★★★★

5 years ago

Greg, Brett and Glen... Many thanks. On a Saturday in July, I rolled into the shop on a bad rear tire, approximately 450 miles from home and several days of vacation remaining. Being a Saturday afternoon, I realized all repair shops would be closed until Tuesday, which would have ended my vacation in a U-Haul rental and trailer. Though not yet closed, the day was already long and the last thing I'm sure they wanted to see was a lengthy emergency repair near closing time. Not only did they get me back on the road to finish my journey on two wheels but the hospitality and customer service was excellent! Top notched and I can never thank them enough!!! Support Kingsport Cycles, good people and service...

Wayne D

★★★★★

3 years ago

GO SEE KINGSPORT CYCLES! My purchase with Kingsport Cycles was my 14th Harley in nearly 40 years of riding, 38 to be exact. Never before have I been as pleased with a purchase, retail or private seller, ever! I've purchased from H-D dealers in Southern California, Connecticut and Tennessee, nothing has ever matched the genuine sincerity of their Sales Manager, Michael, and their entire staff. I had a small hiccup on the bike right after I purchased it, Michael went so over and above to make SURE I was taken care of and satisfied. All was resolved in a day! I got a great price on a superbly prepared bike, an Electra Glide Classic; new tires, brakes and fluid changes, it rides like a DREAM. I couldn't ask for a better, less pressure, more friendly experience. You become a genuine friend with Michael, you're not just a customer. Now Kingsport Cycles has (another) new customer for life! Great selection of great bikes for a small shop, really an outstanding experience! Also, they got me connected with a lender for a rate LESS than HALF as qualified with a big retail dealer. You won't be disappointed, stay clear from the big retail dealers and shop local! July 2022. Go see Michael! You wont regret it!

Joe Johnson

★★★★★

Edited 2 years ago

I just bought a Can Am for my wife and the whole experience was great. I would not hesitate to do business with them again. Kingsport Cycles, I thank you very much!

Zach “Zach”

★★★★★

7 years ago

Great sales staff. Everyone was very helpful when shopping for a bike. Got exactly what i was shopping for

Cathy Hill

★★★★★

a year ago

Had a phenomenal experience! They have a great selection~the owner &manager are super amazing. Very helpful, kind, and friendly. The prices are great~the bikes awesome & hard to choose just one. I certainly recommend Kingsport Cycles 100%. Clean shop, fun atmosphere~Don't miss this opportunity. Thank you Mr. Gregory!!

Jeff Amyx

★☆☆☆☆

8 months ago

Started out with a cracked front Harley spoke rim with a new tire and a good intertube and took almost a brand new Harley spoke rim with me and neither one of these rims had not one balance weight and all they had to do is put the new tire off cracked rim and intertube onto the new one well l had a buddy pick it up for me got charged for a intertube that l already had and they put 7 balance weights in a 4 inch area on a spoke rim look like shit l have never seen no rim with that many weights on it and I'm 50 years old so l got to checking in on it and talking to some professionals and they say 4 should be the max on any rim and all they had to do was break it down rotate it 180 and they probably wouldn't had to use one at all so l called back down there today they answer the phone and she put me on hold a second and it went to a answering machine so in the end I've got worse than what l went with plus I'm out 53.00 place sucks !!!!!

Sonny Otte

★★★★★

7 months ago

Good people here, the owner will talk to you like he has known you for ever same with the employee's. Way better than going to the big stores.

Ashley S. Medlin

★★★★★

6 years ago

I bought my first motorcycle from this dealer and couldn’t be happier with the service I’ve received since I walked through the door. Michael was my salesman. He’s very laid back, non-pushy, and easy to talk to. He did a great job helping me narrow down the right bike to suit my wants and needs. It was delivered to me in a very timely fashion out of state. Great experience overall. I highly recommend them, and they have an inventory that appeals to both inexperienced and advanced riders alike. Nice people that make you feel like part of the family. Check them out!

airmaster298

★★★★★

Edited 4 years ago

Absolutely loved the feel and ambience of this location when I walked inside, all the staff were super friendly and encouraging. They also had the biggest bike selection around. Got set up with a swift ride and a good price. Michael was fantastic getting me set up with delivery as well. I will definitely be coming back here in the future. Great people and Great work.

Paul Morell

★★★★★

6 months ago

Very helpful and informative. Took a lot of time talking with us and answering questions.

David & Terri Williams

★★★★★

8 months ago

We found what we were looking for but we couldn't get the loan we needed right now :( We gotta build our credit up just a little bit more.