Krause's European Car Care

Vincent B

★★★★★

5 months ago

These guys are excellent. Setting the standard for elite service and honorable advice. They essentially convinced me not to bother having them fix my audi q5. That it made more sense to get a new car so, I took their advice. It not too often to find honesty in this business.

Jessie Irby

★★★★★

7 months ago

I was referred to Krause's European Car Care by my mechanic for many years because he didn't work on European Cars. My daughter SUV needed so work so we took it to Krause's European Car Care. After diagnosing the problems we had most of the work done. Daniel the owner told us that he would monitor the other issues over the next 2 oil changes. Our experience with Krause's European Car Care was a very good one. They are very knowledgeable and I found Daniel to be trustworthy. He has strong moral principles and values. I have been back several times for questions about other things my daughter wanted to know about, Daniel always gave me sound expert advice. We have added Krause's European Car Care to our car care list.

Christina Allen

★★★★★

6 months ago

10/10 recommend! I come to Krause for all my Mercedes maintenance and they take great care of me every time! They prioritize their customers needs and concerns all while upholding integrity, honesty and respect!

Dana Orsini

★★★★★

3 months ago

This place was heavenly sent to me! I hat rat damage to a part of the transmission! They not only found it but fixed it AND at an EXCELLENT PRICE! They also fixed a recent battery issue. BEST auto care in N TX!!!!! I’ll take my other car there!!!!! Thank u again!!! Dana O.

Cliff Dean

★★★★★

4 months ago

I have spent over $10,000 in repairs for an older mercedes and every interaction has been met with integrity, fairness, and at times over the top financial assistance. Daniel and his team do not make decisions on revenue, but solutions for their clients. I am happy to refer my friends and family with zero reservations

Yolonda Williams

★★★★★

3 months ago

They are truly awesome. We have been going to them for years with all of our cars. Very trustworthy and honest. You can always depend on them to do the right thing with your vehicle. Daniel is the best. Chip brings the cheer.

Corday B

★★★★★

Edited 2 weeks ago

Go check my guys out over at Krause European car care in Lewisville! Outstanding customer service, quality work, and a Christian based environment. Wouldn’t take my car nowhere else. Thanks Danny, Chip and the rest of the team!

Michael Rowan

★★★★★

8 months ago

The team at Krauses has taken care of my Mini Cooper the last 3 years. They take time to explain the work that needs to be done and work go grow a relationship with you as a customer. Their prices are fair considering it’s BMW and their work is reliable.

Bradley Parr

★★★★★

4 months ago

For many years we have owned European cars, varying from brand new to 20 years old. We have a 2012 Audi TT roadster that my daughter loves and has owned for 6 years. We have been using another shop for other vehicles for about 9 years but never felt like they were 100% on repairs. Chip Graham was easy to contact and obtain information. We were very happy with the recent service experience and feel that they were efficient and accurate in their service plan. The car is running great and we will be going back for service on our other vehicles.

Ben Blight

★★★★★

3 months ago

This place is great! An honest shop that has yet to do me wrong. I have been to a number of other places to get my mini fixed, and Krause is the only one that has consistently worked hard and fast to make sure my vehicle is up and running again. Also, the prices are pretty good. I never feel like I’m getting overcharged or that I am getting scammed since everything is so transparent surrounding part cost and labor costs. This is the only place I really trust with my car now!

Felton Harrison

★☆☆☆☆

a month ago

I called them on the phone and tried to explain my situation about the aftermarket stereo install. They guy told me no without even taking a look at my vehicle. It's fine. I took it to someone else that specializes in Audi vehicles up the street. They asked me to bring it by. Took one look at it and fixed it in 15 minutes. I usually don't fill these out but when you tell me no and didn't even run a diagnostic on it in person. I was upset. They're not the only shop that said that when I was looking around. I 1-star them because there wasn't any effort given to resolve my issue, when you're the expert in these vehicles. I'm a leader in customer service and I give people the upmost respect because that's what I expect from my team and myself mostly when taking to people. Please take the time toto understand people and their situation. It may not be important to you but it's important to the person that's you're in the line with. Thanks...

Gopinath Kilaru

★★★★★

3 months ago

Krause has been a great find for me. I live about 40 minutes away, but it’s absolutely worth the drive for the quality of work and the customer service they provide. They’re honest, polite, and only recommend repairs that are actually needed nothing pushy or “commercial.” I’ve had multiple repairs done here (sway bar links, alignment, and drive belt tensioner), and I’m very happy with both the price and the service. I’ll definitely keep coming back and highly recommend Krause to others.

Andres Herrera

★★★★★

Edited 2 months ago

I had a fantastic experience with Krause's European Car Care. I brought my BMW X5 in to have the valve cover and an oxygen sensor replaced. Before deciding where to get the work done, I visited other places for a quote. Krause's European Car Care gave me a detailed estimate with the best price, and they included a 2-year warranty while the other shops only offered one year. The owner is a genuinely nice person who even gave me a ride home while the car was being fixed. The repair was done perfectly, and the final price was exactly as quoted—very fair and transparent. It's refreshing to find a shop that combines top-quality mechanical work with outstanding customer service. I am completely satisfied and highly recommend Krause's to any European car owner, especially fellow BMW owners, looking for a trustworthy and skilled mechanic.

DRJ

★★★★★

3 weeks ago

We have used Daniel‘s business For the past 10 years for everything for our Mercedes and for our Land Cruiser. We have never had any issues with them, they are always very clean not only inside their shop that they keep your car very clean while they are working on it whether it is inside or out. Highly highly recommend!

Ashley Janaé

★★★★★

2 months ago

I took my Mercedes in for an A service repair and was thoroughly impressed by tKrause's European Car Care. My service rep was thorough and knowledgeable and gave me the most accurate information needed to make a decision. I especially liked the report card that was sent after diagnosis that allowed me to accept or decline a service. We just moved here from Colorado and I'm happy to say I have found my go-to automotive shop in the DFW area.

Julie Haney

★★★★★

2 months ago

Daniel and entire team working on my 2016 Lexus GX460 were great. My estimate was explained and was very thorough. Pictures and details of each issue in order of importance were displayed with pricing. I totally appreciated the transparency. My serpentine belt and pulley needed to be replaced along with few other things like air/cabin filters and cv boot lubrication. To find a great team that is honest and fair is an incredible blessing. Highly recommend. Highly skilled and trustworthy. Thank you all for taking great care of my car, Julie

Roy Marvin

★★★★★

Edited a month ago

I was pleasantly surprised with the service at Krause. Especially with the treatment by Daniel. Car care is very complex these days; Daniel took the time to answer my questions about the details of the service. I'll return. Work done included DSG transmission service and fuel filter replacement. I think the pricing is very reasonable. I did my homework and compared four shops. Update: Krause did another round of service towards my 120k maintenance. All good. Very helpful, and very personable experience.