Google Reviews
Luke Liu
★★★★★
2 years ago
I found Alex at Krumer through the positive reviews here, and I have to say my experience with him lived up to everything I read. Multiple shops quoted me insane prices to do a coilover conversion from an air suspension. Alex’s prices were reasonable and he got the job done quickly. But here is where he earned my trust and business: I had to take the car to another shop for wheel alignment. This requires an $80k massive machine that takes up a lot of garage space, so they don’t have it at a small shop like Krumer. Not a problem. But when I took it to Brakes Plus on Mississippi, they said the suspension was installed wrong and they couldn’t fix the alignment. Worried, I went back to Krumer to get an explanation. Alex promptly lifted my car up and spent 30 minutes with carefully showing me everything they did and why the suspension was installed correctly. When I took it to another sho for the alignment, they confirmed everything was good and actually told me that Brakes Plus location was known for issues. What I appreciate is that through this process, Alex and his staff stood by their work and were generous with their time in actually showing me in great detail and with great patience, exactly what they did. Alex is someone I will trust for future services and anything else I need on my card. He works with his son also. They’ve been around for 28 years. The clowns at Brakes Plus will probably be somewhere else in a year. As a family business, they are here for the long haul and it starts with the quality of the work they do.
Irina SITNIKOFF
★★★★★
3 years ago
Excellent service from Alex, very professional and efficient. I had a transmission problem in my Nissan Rogue and dealing with the warranty company was far from easy with huge delays (warranty company ordered their own transmission), but Alex replaced the transmission in a day once he received it! I am a very happy customer! So glad to have my car back. Thank you for an outstanding service! Highly recommend!
Brooke McCullough
★★★★★
2 years ago
I've been bringing my car here for years and Alex and his team are the only ones I will ever trust with any care I drive. They are honest, competent, and hard working and I won't ever go anywhere else. I am so happy a friend suggested them after I'd been struggling to find a good mechanic. I highly, highly recommend them.
Michael Grimwade
★★★★★
3 years ago
Alex and his staff are great to work with. You can tell they enjoy the work they do and care about their customers. I have brought multiple vehicles to Krumer and Alex has always done good work and been more than fair in his prices (which is hard to come by in the auto repair world). Would definitely recommend.
Weijin Tang
★★★★★
a year ago
EXCELLENT! !!!!!! Our 2017 Jeep was not running well & we googled & we found Alex with rave reviews!!! Krumer Auto tech !!! The excellent reviews definitely match Alex's knowledge and customer service. After a new engine replacement our buggy is back to normal. Alex explained everything in detail and was very helpful with other repairs and recommendations. Lowery is SO LUCKY to have a very honest and mindful mechanic Guy in the neighborhood! WE THANK YOU ALEX WEI & OTHO
Ben Kruse
★★★★★
a year ago
I was ready to buy a used truck off of facebook marketplace but wanted a professional inspection before making my purchase, and after calling multiple shops, Krumer was the only one that said they would take me in as a walk in and help me immediately. Alex took one look at the truck and immediately started pointing out things that were wrong with it that I never would have known otherwise, as I'm not very car-savvy. After they put the truck up on the lift, he immediately called me in to show me all the damage that was done to it and the shoddy, highly unprofessional repairs that someone had done. He gave a very rough cost breakdown and timeline for when he expected the truck to break down and about how much it would cost to fix when that happened, and that info was more than enough to prevent me from buying the vehicle that less than half an hour before I was more than ready to purchase. Alex easily saved me several thousand dollars, and who knows the amount of headache I was spared had this thing broken down while I was off in the mountains. Can't say enough how happy I was with my experience here. Alex and his team are true professionals and I'm incredibly thankful for the work they did for me today, especially on such short notice.
Stacy Finch
★★★★★
a year ago
My husband and I have been in the Land Rover business for many years and we recently took a "classic" Land Rover Discovery II to Alex with a baffling engine noise. What could have been a typical 7k estimate for repairs from any other shop on a Land Rover, Alex was extremely honest and took care of my issue for next to nothing. I just drove it home and it runs like a champ. I would recommend Krumar to anyone merely because of the integrity he showed especially after being in this business for as long as we have. We will be bringing him another Range Rover next week. Thank you again Alex!
Tony Davis
★★★★★
8 months ago
These guys take excellent service and repairs, their pricing is more than reasonable and what I like the best is how Alex will show you the old part in comparison to the new part which is open and honest. I'll never trust any company and will always be a customer
Rita Whittington
★★★★★
7 months ago
Alex will do right by you! All of our vehicles are serviced at Krumer Auto, and we have referred our siblings there as well. The work done there is quality and the price is always fair. All of our vehicles (Nissan, Toyota, Chevy and a Volvo are road ready ! Do not sleep on Krumer Auto!
A K
★★★★★
a year ago
Alex has always done top notch work for all of our cars. He is very upfront about pricing and we trust him. He did an outstanding job on finding and fixing a fuel leak problem on our 2007 Honda Odyssey. Highly recommend.
Anne Vang
★★★★★
a year ago
I am sooo thankful for Alex and their team. They did an amazing job! They are fair, honest, and thorough. My check engine light was on and my Audi was revving for no apparent reason. They diagnoised it, replaced a hose and charged me a very, very decent price! I was so emotional I cried when Alex called to tell me it's fixed and it didn't cost that much. They are amazing human beings! They are trustworthy, they don't deceive anyone into fixing or paying more. I will be recommending Krumer Autotech to everyone. Alex believes in good karma, the good things he does will fall back on him and vice versa. That belief itself means their shop is based on principals and morals. Thank you Alex!
Deborah Neigut
★★★★★
7 months ago
I have had multiple cars serviced here and have always been very pleased with the ability to get in, the excellent service, and the costs. Much better service than Audi or Porsche dealerships. I totally trust Alex’s expert opinion and will continue to have him care for my cars.
Roy Williams
★★★★★
Edited 2 years ago
Alex the owner has the upmost professionalism and has always been more than fair when it comes to pricing. He calls and informs me of every option that’s pertaining to my repairs and his speedy turnaround of quality work is impeccable. I highly recommend his shop. I own a Security Company and I trust him with all my vehicles.
Amari M
★★★★★
2 years ago
Alex and his team are amazing at what they do and really care about their customers and take passion in their work. I’ve brought several vehicles others refuse to even diagnose including an a8 d3 with air suspension conversion, Mercedes gl, and they were able to diagnose and repair efficiently and effectively, support this family business as they are the best you’ll find.
Enrico J Howard Sr
★★★★★
6 months ago
Alex was very professional, honest, forthright and reasonable. Haven't had a single issue with my 2014 GMC Acadia since working with his shop. I'm taking the Benz next!
Martia Kontak
★★★★★
6 months ago
A neighbor referred me to Alex Krumer +10 years ago. The service has been excellent consistently. He has serviced multiple cars (Nissan SUV, Lexus SUV, Jeep) and never disappoints - diagnosis, repair and cost. Last week my jeep wouldn't start and I called to ask if I could get the jeep towed to his shop. He drove over and gave me a boost so I could drive the jeep and get the battery replaced right away. This is just the way he is.
Estelle Gubenko
★
☆☆☆☆
7 months ago
The first time I came to this shop, I had a great experience. Alex Krumer (the owner) was very professional, got my car fixed quickly, and gave me a good price for the repair. I was satisfied with my visit, so I decided to come back for another repair about a year later. The second time, I would give 0 stars if I could because 1 star is too many for the service I received. I called one day before and explained my concerns to the owner, which included screeching of my brakes and an unknown shaking at the front of the car. I dropped my car off early the next morning, and I was told it would be completed by the end of the day. I waited 3 hours for an update (to which I had to call the shop, not them calling me), and they told me nothing was wrong with my brakes and that they would inspect the shaking. Another 3 hours passed, no update, so I called them again. They said they didn't have the time to inspect the car and figure out the issue. I understand the shop is busy, but to receive no updates unless I call them made me very upset and was a complete waste of my time. I know there is something wrong with my car, and I relied on them to fix the problem. When I came back to the shop to pick up my car, the son of the owner didn't even look me in the eye and handed me my keys in silence... not even an apology. This was extremely unprofessional and completely out of line. My grandmother had a bad experience at this shop as well. She brought her car in for a routine oil change, which is an easy service. She picked up the car, and there were no issues that day. The next morning, all of the new oil had leaked out of her car onto the pavement because the cap was not screwed on tight enough. She took it to another trusted mechanic to figure out the issue, and she was told her car could catch on fire at any moment if she continued to drive it. The car was concluded to be "totaled," and she had to buy a brand new car. I would never go to this shop again, and I would never recommend it to anyone else. I can't believe that the service declined this much in just a year.
Robert Tanaka
★★★★★
5 months ago
Alex and his team are the best mechanics in town. They are the most professional, honest, and reasonable amongst all the auto service I have been to. The best of best . It's a truly "for customer" business you can bring in your car for the best outcome.
Vladyslav Piddubnyi
★★★★★
a month ago
Alex is my go to mechanic. I have been working with his shop for over 8 years. The unique thing about this shop - is integrity. They do work here honest way, no bs. And they service my Mercedes for 30% cost of the dealership. Thank you Alex, you helped me dozens of times. I appreciate you.
Lubomir Kalaj
★★★★★
2 months ago
We sold a vehicle to an out-of-state customer that unfortunately developed issues related to transport. In situations like this, trust and integrity matter just as much as technical ability. Krumer Autotech came highly recommended, and they absolutely lived up to it. Prior to working with Krumer, the vehicle was evaluated by Bentley Denver, where the quoted repair estimate exceeded $15,000. Alex took a methodical and honest approach, properly diagnosed the issue, and completed the same necessary repair for under $2,000, without cutting corners or compromising quality. Throughout the process, communication was excellent. Alex kept all parties informed, explained findings clearly, and—most importantly—did not attempt to take advantage of the situation. His focus was on solving the problem correctly and fairly, which made a stressful scenario far easier for both us and our customer. The repair was completed promptly and on schedule, and the outcome spoke for itself. This level of transparency, technical expertise, and integrity is rare—especially when working on high-end vehicles. We will confidently refer our Colorado customers, as well as customers in neighboring states, to Krumer Autotech going forward. Alex has proven to be a trustworthy, capable long-term partner.
