Kwik Kar Oil Change & Auto Care

Seyi Komolafe

★★★★★

10 months ago

Overall great experience. Nice customer service DK I believed which is the great man at the front desk took his time to explain everything and I’ve seen him talked to other people with calmness and full knowledge about whatever issues.

Izaiah Wong

★★★★★

a month ago

Da kwan was fast and quick. Went through every detail with me and told me what I should think about now and what I can put off. Thank you for the experience, Sir. Definitely coming back again!

David

★★★★★

4 months ago

These guys are the best! Aaron is extremely nice and accomadating. Helped me with my tires and I get all my oil changes there. Highly recommend!

Amy Lane

★★★★★

3 months ago

I come here all the time for oil changes, inspections and various small repairs. Every single time the staff has been friendly and knowledgeable. The wait is never long and the lobby is comfortable and pleasant. The best in Plano!

michelle kirkendoll

★★★★☆

a month ago

The staff was very friendly and professional. Quick service without any up sells. Will definitely go back again.

Lauren

★☆☆☆☆

8 months ago

Had the worst experience from having an oil change done on my vehicle at Kwik Kar. I’ve done business with mainly one Kwik Kar location over the years but this was my first visit to this location. I had to return back after having my oil change done the night before. The first thing the next morning my drive to work ended up being a detour to the dealership and then to Kwik Kar. Come to find out from the dealership my splash shield underneath my vehicle was holding on by one bolt which is why it was dragging the ground and that was the noise that I was hearing from it. I came back the next morning for the issue to be fixed. I told the technician that helped me the issue as to why I was there. He told me to pull my vehicle into the bay and that he was going to take a look at it. The technician ended up screwing the splash shield into place with what he said were the only screws he had to fix it and that I probably lost the bolts somewhere on the road. So what ended up being what I thought was a simple oil change ended up being something that definitely could have resulted in a car accident injuring myself or someone else on the road because the shield would have come completely off. I also received no apology whatsoever. If I could give them a zero out of five stars I would!

Madeline Owens

★★★★★

5 months ago

I had wonderful service at this Kwik Kar location. I came in with a low coolant light on and they filled up my coolant and pressure tested for leaks. They were quick and so friendly and did not charge me anything. Aaron helped me and he was so kind and helpful.

Hannah

★★★★★

a month ago

I have been a customer of Kwik Kar before, but never experienced this great of service at the other location. For the first time, I was given an explanation as to what needed to be done. I appreciated all their help!

Amy Torrescano

★★★★★

5 months ago

I swung in to have my oil changed last Saturday. I was quickly greeted at my car by a nice young man who explained the options then told me it’d be 20-25 minutes. I went inside to wait and while I was there, a very angry customer went to the counter and was loudly arguing with another male employee regarding service on his rental car. There was nothing the employee could do without permission from the rental company but the angry customer was relentless. This went on for a good 5 minutes and the employee was kind, patient and never lost his cool. My car was ready when promised and I let them know I was impressed with how they handled that situation. They told me my air filter and cabin filter looked good and just charged me for the oil change (I just had them replaced the last time my oil was changed but at a different place). I appreciated their honesty as it seems a rarity at automotive places these days. Overall 5 stars and I will definitely be back. There was no manager there at the time but I know the leadership has to be good as reflected by how the employees conducted themselves. Keep up the great work!!

Amy Smith

★★★★★

a month ago

There was not clear and honest communication regarding the price of my oil change. Only giving 5 stars for the great customer service I received from Dee. He made the experience more positive and provided a solution to the issue. Thanks Dee!

Hazel

★★★★★

3 months ago

After moving, I needed to find a new auto shop, which is always a bit stressful. You never really know if they’ll do a good job or try to upsell you. I stopped by Kwik Kar near my house yesterday for an oil change, and Da-Kwuon took great care of me. The service was fast, straightforward, and professional. He also topped off my windshield washer fluid and added some brake fluid, which I really appreciated. Of course, I’ll need to come back a few more times before making a final decision, but so far I’m very happy with the service and will definitely return.

Eli P.

★★★★★

a month ago

Mr. DK and the mechanic Jeff provided excellent service. Jeff performed a thorough diagnostic. The issue was electrically complex. They waived the diagnostic fee and referred me to a specialist who got the job done at a great price! Hell of a first impression here. Looking forward to coming back.

Giles Borders

★★★★★

a month ago

Michael was awesome! He took a look at my diagnostics and took the time to explain which were actually needed. Very useful for someone like me who doesnt know cars well. Honest shop, and I'll definitely be back

Khristian A

★★★★★

3 weeks ago

Da-kwuon did a fanatic job getting my two cars in and out for inspection and had amazing customer service! Fast, easy simple and no hassle. The oil change on one of the cars was super quick and good value as well!

W Lenore

★★★★★

a month ago

Da-Leon and Dee did a wonderful job at explaining what was going on with my car, helped me understand what I couldn’t and didn’t need to do and we’re not price focused but customer focus. Best customer care I’ve ever had at a car place!

Keesha J

★★★★★

a month ago

I had one of the best service experiences I’ve ever had at Kwik Kar Oil Change & Auto Care in Plano, Texas — all thanks to AAron. From the moment I walked in, he was professional, patient, and incredibly thorough. Not only did he clearly explain what was going on with my vehicle, but he also took the time to physically show me what he was referring to. That level of transparency made such a difference. I never felt rushed, pressured, or talked down to — which unfortunately can happen sometimes in auto service settings. AAron made sure I understood my options, what was urgent versus what could wait, and why. His honesty and willingness to educate me gave me complete confidence in the service provided. If you’re in the Plano area and want someone who genuinely cares about customer service and integrity, ask for AAron. Exceptional experience from start to finish.

W Alan

★☆☆☆☆

3 weeks ago

I Had one of my Service vehicles there for an oil change, they finished that up and and the young guy supposedly took a sample of my brake fluid and said a brake flush would be recommended… I had never had this done before and my 2019 transit had 40k miles and he said it was overdue and recommended by Ford so I agreed to the $100+ price for the brake service … he goes outside and was back in and I would say 5 minutes tops. I was shocked it was so quick. Later that day I took a look and it seemed all the wheels covers were still dirty and there were no evident signs the brake service was even done.. Im about 99% sure it wasnt..