Labriola's Automotive

Becca Tomlinson

★★★★★

3 months ago

10/10 service all around!! Techs are always transparent and knowledgeable, quality of work is great. Lane and Will at the front desk are the best — also super knowledgeable, patient, and easy to get in contact with. Thanks guy for always doing a great job!! 🫶🏼

Angie Chepelsky

★☆☆☆☆

Edited 3 months ago

I sent my 18 year old son to this garage with a coupon for a $50 first oil change. He left with a bill for $350 worth of services that he did not need or ask for. They told him he needed them to be "safe". This included new wiper blades ($70) that were already new and a brake flush that was $200! When we called to inquire about why this was done, the receptionist said that our son agreed to all of these services. They took advantage of a young man that didn't understand that these businesses take advantage of people. The receptionist even called us back and tried to tell us that it was all done for his "safety". His car is 3 years old and in perfect condition. This had nothing to do with safety, it had to do with them upselling and scamming a young kid. Not to mention that this happened days before Christmas with money he does not have. I would give them zero stars if I could. Update to response: That’s true, I was not there to witness the transaction. I was naive to think that I could send my 18 year old into a garage to get his first oil change, and that you wouldn’t seize the opportunity to make an extra $300. Thanks to you he has learned a valuable life lesson. Adults, that he has been taught to respect, are not always looking out for your best interest. I should have prepared him better. Again, my fault. Eric Chepelsky

Michael DeAngury

★★★★★

Edited 7 months ago

My wife and I recently moved here from Charlotte , NC to help care for my father. We dont really know anyone here or where to go to get any help. We have an aging 2007 Toyota Camry Hybrid with 198,000 miles. It has been an excellent vehicle. Recently, the dash lit up like a christmas tree. It was mostly related to ABS and needed a new ABS Module among other things. I had been receiving mailers with coupons from Labriola's Automotive and decided to give them a try and get them to check the car out completely and in addition the the ABS Module, our car also ended up needing all the brakes done, new tie rods, new tps sensors, new tires and alignment. Needless to say it ended up being an expensive fix but well worth it. The staff was helpful, knowledgeable and friendly and was willing to work with me some on the price. When it comes to automotive repairs, I usually wait a couple of months before writing a review to ensure there are no problems with the repairs. So far, so good. Everything seems to be in working order. My wife and I hope to have many more miles of enjoyment and safe travel adventures from our car thanks to Labriolas Automotive. Overall, I am very pleased and will be back. Update My 2014 Ford Explorer Limited's 6-speed automatic transmission was shuddering and was very noticeable in the lower gears at low speeds. Labriola's Automotive came to my rescue again. They diagnosed the problem, performed the necessary repairs and had me back on the road in quick, efficient and safe order. Thanks again Labriola's Automotive. Michael D. In Wilmington, NC Update 8-14-2025 My 2007 Toyota Camry Hybrid left my wife stranded. The dash was entirely lit up including a " Check Hybrid System" alert. I called up my Hybrid Battery Monthly Plan and they recommended a series of diagnostics. I did a system reset by disconnecting and reconnecting the 12 volt battery. The car started but only stayed on for a few minutes. I had the car towed to Labriola's Automotive for further diagnostics. After a series of diagnostics it turns out that a rodent had chewed through a generator connector wire. Labrioloa's Automotive came through again! I am very pleased with the friendly and efficient staff and the service received at Labriola's Automotive. Labriola's Automotive has been instrumental in diagnosing the most complex problems and fixing them. I highly recommend Labriola's Automotive for solutions to your automotive needs.

Kevin Gapp

★★★★★

2 months ago

Labriola’s was top notch in diagnosing the issue with my car and communicating with me consistently through the repair process. OJ was very thorough and transparent about the process. Great place with stand up people.

Patrick Pittman

★★★★★

6 months ago

Labriola Auto always the best. Honest, direct, always professional and always solve our automotive issues quickly. We've been doing to Brent for years through multiple vehicles... Brought my mom's Prius in and they solved the problem immediately and the great thing about Labriola is that they give you a list of possible maintenance issues when you bring your vehicle in for service but they never pressure the " upsell" They thoroughly inspect and contact you before they begin work and only fix what you want fixed. Always pros .. Always affordable. Highly recommend... after ten + years of service on all of our vehicles.

Gary Erickson

★★★★★

4 months ago

The car was having problems starting and I thought it needed a battery. After doing diagnostics they determined that the alternator was not working up to specs and it was replaced. The car was starting fine until the weather turned colder then it started having problems starting again. I took it back to Labriola’s and they determined that the battery was bad. They installed a new battery and refunded the cost of the alternator. The car is now working perfectly! I will definitely use them again.

John

★★★★★

2 months ago

Had an amazing experience with them. They took the time to consider my needs and they were very respectful and considerate and there pricing was more than fair. I’ll tell you that 5 stars is not enough, OJ you the man.

ida patten

★★★★★

Edited 2 months ago

I enjoy allowing Labriola's Automotive work on my car because im gonna get a real honest and thorough job on my car they will fix what you need and if they find something else they will let you know before they fix that as well. I have been dealing with them for over 10 years NEVER I MEAN .NEVER HAD TO TAKE MY CAR BACK THE SECOND TIME AROUND it was fix correctly the first time that's why I keep going back I love these fellas they are priceless haven't seen nothing they can't tackle yet trust them I promise you wont be disappointed Thank you Brent and the fellows you are one of a kind.♥️ May God continue to bless you and keep you strong will to work on our vehicles.

Peter P

★★★★★

3 months ago

At 4pm on Wednesday before Thanksgiving, my daughter called on the way home from college, and said her car kept cutting out. I called Labriola's and Will said to stop by and they would take a look. She arrived just before closing at 5pm. The tech came out and noticed loose battery terminals. He cleaned and tightened the terminals, ran diagnostics, and confirmed the alternator was charging properly. A pretty simple fix that took 15-20 mins total, but they took the time to do it properly and even though we kept them late, they didn't charge us. They said they were glad she made it home for the holiday and Happy Thanksgiving. Could not ask for better service, or nicer people.

Stephen Chiappisi

★★★★★

Edited 2 weeks ago

Normally, I do not participate in these surveys as my professional opinion is worth something, (a lot to some people) and I am not being compensated to provide my expert opinion. I only brought my vehicle in for a routine oil change however it is worth noting in this instance that their customer service is exemplary. Solid business practices front to back. Competitive pricing in the area. Waiting area is as comfortable as one can get for a repair shop.

Heather Miller

★★★★★

4 months ago

I started bringing my 2017 Volvo XC90 to Labriola’s a few years ago for maintenance and repairs since they’re one of the few automotive shops in the Wilmington area that specialize in European cars. My experience with Labriola’s has been nothing short of excellent every time I’ve brought my car in. The team is honest, communicative, and hardworking. While car troubles are never something anyone looks forward to, Lane and Will at the front desk always made the experience as enjoyable as possible. They’re friendly, personable, funny, and make the time (and money) spent there feel well worth it. While I plan to sell my Volvo XC90 and never get one again (thanks to the $$$$ repair costs for Volvo's in general — and the honest guidance from Labriola’s), I’ll definitely stop by in the future to check in on some of my favorite people. Thanks again for being the best of the best in the Wilmington area!

Matt Conzola

★★★★★

3 months ago

I’ve been using Labriola’s for all of my car maintenance for about a year and a half now and have nothing but good things to say. Lane and Will at the front desk are awesome, communicate great and are super friendly. All of the mechanics I’ve gotten to meet are very professional and explain things well. I’ve met the owner Brent a few times now and he is a super nice guy who you can tell really cares. I recently had a failed inspection and required diagnostics and repairs, Brent and his team got the parts ordered, repairs done, and car reinspected in under 2 weeks (with a holiday in the middle!). Can’t recommend these folks enough!

Chrissy Sanford

★★★★★

3 months ago

Labriola’s is a great place to do business. They are extremely customer service, friendly and knowledgeable. The mechanics always do a great job on my vehicle. Their waiting area is comfortable with free snacks available. I will continue to use their services and would encourage anybody else to go there.

Annabelle Evans

★★★★★

a month ago

I cannot thank Labriola’s enough for helping me. They were so kind and personable and wanted me to truly understand each step of the process which was greatly appreciated. They got everything done in a timely manner and were so thorough. Shoutout to OJ and Lane as well! They were the absolute best and I look forward to continuing business at Labriola’s in the future! I trust them 100%!

Bert Gliatta

★★★★★

4 months ago

I brought my vehicle to get a second opinion from a previous local shop. Lane at front desk was fantastic though the whole process. It was a brake issue and engine light with unknown evap leak. She brought me back to work area so Kaleb could explain what he found. He was detailed but very courteous in his explanation and made polite recommendations. Lane had an estimate for me in a short time and went over it with me. They even took care of the Uber ride to my home for me. All repairs were done with a reasonable price of previous estimates. The leak was found and repair done at no charge. I also appreciated the detailed sheets they provide with inspection, estimates and work done. Very easy to read and navigate. Fantastic, professional and courteous service through the whole process. Highly recommend their service for your auto repair needs!

Barry Bruggers

★★★★★

a month ago

In for 80K maintenance, required brake & transmission work. After, a small leak began & required a couple follow-up visits to get it figured out & fixed. The extra visits were worked into their schedule quickly. They were very tenacious about getting it right, honoring the warranty on their work. Although frustrating on both ends, they couldn’t have been more professional & pleasant to deal with through this process. Definitely recommend for both routine and advanced maintenance.

Ellen Ingram

★★★★★

3 weeks ago

Great service and great staff! OJ was amazing showing me everything that was good and not so great with my old car. Gave me truly honest pricing on a number of services. Kevin the Tech was great allowing me to see my car on the lift and talking me through what they were doing. 10/10 would recommend to anyone!