About Business
Lee's Auto Repair brings expert Car Repair solutions to the local community in Independence, MO, Independence. From Auto repair shop, Brake shop, Car repair and maintenance service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Independence, MO appreciate their attention to detail, leading to a consistent 4.8/5 rating from 179 reviewers. By focusing on the specific requirements of the Independence, MO area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Independence, MO and beyond.
Google Reviews
Nikki Daugherty
★★★★★
8 years ago
Absolutely outstanding. Lee and his crew are incomparable to any other in my book. Not to mention, the establishment is clean and bright and comfortable. My van started having transmission issues when I stopped for gas in Independence during my cross-country travel from KY to CO. Joe, "the best transmission guy in town", from multiple sources, diagnosed the problem right away an hour before they closed for the night. Lee was EXTREMELY hospitable, personable and attentive. He let me sleep in my conversion van in the parking lot, provided me with power for my heater, SHOWER in the beautiful shop shower, made sure I had eaten, and most importantly- he was honest, straightforward and quite the comedian! Michael at the desk provided me with water, coffee, donuts and cookies, and frequently updated me on the status of my van!! Joe was extremely knowledgeable and thoroughly explained the mechanisms of the transmission. Previously, my Dad has been my mechanic and I've always had a hard time trusting anyone else, but these guys have my trust! THANK YOU Lee, Joe, Michael, and all the other guys who made my experience so enjoyable! Rock on, fellas!
DeAndra Gastin
★★★★★
a year ago
I have been going to Lee’s for at least 5 years and have always been impressed with their customer service. They take the time to explain what they are doing and respectfully answer my questions. They are honest and fair and I highly recommend them.
David
★★★★★
5 years ago
My wife and I moved from CA to Kansas City, MO and we needed an auto repair shop that we can trust. It looks like we just found our shop. Lee and the crew are real professionals. They truly care about their customers and they do not try to sell you stuff like some of those big auto repair franchises. We hope to be their customers for many years to come. Highly recommended!
Bo Bond
★★★★★
2 years ago
Lee's shop will be my family's go to provider for the foreseeable future. We had a poor experience with another shop and misleading pricing and Lee gave us the best experience I have had in a shop in years. He is extremely informative with his explanation and wants to ensure that when you visit his shop that your needs are satisfied.
April
★★★★★
4 years ago
Lee's Auto is by far the best shop I've ever been too. I had my engine replaced in my chrysler 300. They do very good work, very friendly, understanding, reasonable prices, and don't have a problem explaining things where I understand unlike other shops. I will never go anywhere else to have my car worked on! Thank you guys so much I very much appreciate you and your hard work!!
Justin Johnson
★★★★★
6 years ago
Top notch service. Lee and his wife are some of the nicest people I've met. Lee took the time to take me back in the shop, showing me exactly what was wrong with the vehicle (wheel bearings) how it failed and how he replaced it. He shops quickly through several warehouses for the lowest price on the best quality parts. It was a great experience and I will be taking my vehicle back for any service needed that I can't do myself.
Xavior B
★★★★★
a year ago
Got my brakes / rotors done at another shop and after that a noise came up. Shop didnt know. Quoted me for other stuff for $400+. Decided to give this place a try as ive never been here before. Got a call the trucks done and issue found and resolved all in a few hours. Turned out the calipers or whatever the electronic brakes were not calibrated correctly from previous people. Fixed for 1/4 of the cost too. Its very hard to find a trust worthy shop now a days and i hope the owner and the workers see this, i really do appreciate your honesty and experience and pricing in this matter. I will come back with any issues and always recommend this place to others just based on my first visit to yall.
Jim Lloyd
★★★★★
4 years ago
They did an excellent job repairing a blown head gasket and a valve job with timing chain replacement. I was impressed with their knowledge and professionalism. My daughter said it was the cleanest repair shop she had ever seen. We will take her car there next week. I look forward to seeing them again. A shop you can trust your family cars with every time.
Monique Jackson
★★★★★
6 years ago
This place is definitely top notch! They have a customer for life! Professional, honest, great work, friendly and kind people. Lee and his daughter are amazing! There are not enough words to describe the great service that you will receive from this business. I was referred to Lee’s Auto by employees at a local Auto Zone in my neighborhood, and I feel extremely blessed that I listened to their recommendation. I am extremely please with the service I received and my car drives like new again. I will recommend them to everyone that I know.
Mathew S Wright
★★★★★
a year ago
Phenomenal service and performance! Customer service is top notch! For a new resident to Missouri, this is the best welcome to the neighborhood a company could provide! Thank you and you’ve gained our patronage for life.
Elizabeth Lamb
★★★★★
a year ago
They got us in last second, told me my brakes didn't actually need done to pass inspection, (we'll be going back another day for sure) and were incredibly friendly. I am so thankful, and cannot recommend them enough!
Kamryn Dye
★
☆☆☆☆
Edited a year ago
My last review was actually way nicer than it should have been. The mechanic threatened my husband because I left a bad review. Then went on my company page as “Brian M” to tell a completely false story saying I did a landscaping job and owed someone money. I also didn’t mention that the mechanic told my husband he had been to jail 6 times. We had to call the police. We took out truck down the street to Buddy’s Auto and they made $3000 and repaired our truck perfectly. Lee’s Auto mechanic guy said the tow truck driver screwed our truck up and he just didn’t know how to diagnose it. Like I told the owner, you should be apologizing to me for wasting my time.
John Barrington
★★★★★
2 months ago
Wonder service exceptional quality of work! Great people to work with!
Sams Family
★★★★★
a year ago
These people were amazing. I went in intially needing some new tires so my car would run, and i asked them to give it an inspection to tell me what other major/safety issues needed to be addressed. Normally most places would give you a list thats fluffed out with such small things that they aren't even issues, but they will present them as problems that need to be addressed immediatly. Not here, they gave me 2 lists, 1 list of immediate safety issues which ended up being my brakes and tire rods as well as the tires i was initially there for, and a list of stuff that wasn't immediate, but needed to be done shortly. When doing the tire rods they even found that it was only 1 rod that needed to be replaced, instead of the 2 they initially said, so they took that one off rather than just doing it and charging me anyways. We just did the second list yesterday, and both times they were extremely quick to get everything done, but also honest about how long it would take. Both times i just left it overnight and they had it done the next day. I've taken my car to multiple shops in the area over the years, but this is the only one i would actually recomend 10/10 great job here.
Kristi S
★★★★★
a year ago
I highly recommend Lee's. They've taken care of my personal vehicle and work vehicles. Everyone is so kind and helpful. I usually see Josh, and he has always given me nothing but honest recommendations for my vehicle, thoroughly explains anything he finds during inspections and routine maintenance, and they are honest mechanics and offer fair costs. I know how hard it is to find someone you trust to work on your vehicle. I trust them with all of my vehicles.
Nic Peerson
★★★★★
a year ago
These guys are honest and do a great job at problem solving. They resolved an issue that my Lexus was having for $240 and Toyota quoted me $1700. Will be returning to them for future work!
Jeremy Wahl
★★★★★
10 months ago
Lee's always do a great job. Came in with misfire and first they had to diagnose and do some more investigation. They were very good with communication. The called and told me what they had found and what else they would need to do for the diag. They also told me how much it would be before they started to get the ok. Then they came back and did not have to do some of the work and found what was wrong and only charged me for the initial diag. That does not happen at alot of business these days. They are very honest and have good techs that do a great job. The only complaint is sometimes is takes up to a week to get your car in, but if you are running a type of business that they are, you are very in demand, so it not that big of a complaint. Thank you Lee's
N Hoye
★★★★★
11 months ago
25 years of the best auto repair in Kansas City or in Independence. Family first. Lee Wilson has a heart of gold. You’re lucky if you read this review and can thank me later because it is rare to find someone who cares so much in the car repair industry. He’s a master mechanic in every definition while remaining humble. Everyone in his shop is respectable Stephen, Steve, all the mechanics and office personal, it’s a family shop. Thank you to everyone who works so hard to keep it flourishing. Honesty and trust are hard qualities to find…Amazing 11 star review if I could. This is the best car mechanic in the Midwest by far, he once diagnosed my car over the phone before FaceTime…literally held it to the engine bay. Amazing.
Dalton Wise
★★★★★
4 months ago
Very reasonable with pricing and once your vehicle is in their shop, they'll get it done as fast as they can. Mine only took 3 days. Just be straight forward with them on what's wrong with your vehicle
ffbeaser beaser
★★★★★
6 months ago
I was under the impression my truck need major engine repairs...it was something simple and they were straight up about. Could have taken thousands of dollars from me but would only accept 350 for the work they done. I recommend Lee's to everyone in the east side and beyond.
