Lee's Collision Center

Evan R

★☆☆☆☆

6 years ago

BRING YOUR CAR SOMEWHERE ELSE! My door hinge broke (passenger door), multiple people pointed me in the direction of Lee's Collision, stating they do honest good work. All I asked for was the door to function properly for as cheap as possible. I was given back my car with a dent in the passenger door. They refused to fix it without me paying them more money. Moral of the story is collision repair shops should not cause more damage to the car. After weeks of talking to the manager and the owner nothing came out of it. I highly recommend to take your car anywhere but here! Avoid the headache.

Rich Damm

★☆☆☆☆

4 years ago

I would have gave a 0 but it is not allowed. They did an extensive repair and did not put it back together correctly complained multiple times and every time got the same answer "That was not caused from the accident". I had a wheel ripped off, the axle was not put back into the front differential and allowed water to fill the housing. The steering was left very sloppy this cost me $500 to fix myself and it has damaged my tires from the truck wondering all over. My side view mirror defrost also quit working, 2 years later I am still trying to figure out what is wrong so far no luck. I wound up taking it to another body shop to have the work looked at and to get their opinion on the work done, their exact response to the work they did was "They butchered your truck" they also said that it was the worse job they have seen. I will never go back or refer them to anyone, every one who asked where to go I tell them not to go there. I here this type of stories all the time from work done by them all the time.

G J Bisson Racing fabrication

★★★★★

6 years ago

Work is impeccable. Jeff and the crew are very dependable and on time. Also very reasonably priced. Their work and the finished product is second to none in Muskegon. Colors match great and to look at the finished job it would be hard to tell they were even there. Which is exactly what you should see. I am a customer for life. I have not found anyone to come close to their work and professionalism.

Katie Laban

★★★★★

8 years ago

Lee's collision went above and beyond expectations when I brought my vehicle in for repair. The customer service was amazing and they had my car ready for pick up only 1 1/2 days after I had it towed there after an accident! They even cleaned the inside of my car out (vacuum & dusting & took out all the garbage). Will definitely be bringing my vehicles back to Lee's in the future!

Laura Dyga

★★★★☆

3 years ago

Lee's is our go to body shop. Fair affordable pricing...and the work has always been top notch. We unfortunately had a deer hit us the first week of July....so we did have to wait a week longer....as the shop was closed for the week of the holiday. As they say timing is everything. Overall happy with Lee's.

Andrew Stark

★★★★★

3 months ago

Good prices, and they do the job right.

Craig Weaver

★★★★★

2 years ago

Lee’s Collision Has done two Vehicles for me. His shop attention to detail is spot on. Hopefully i won’t need their services anytime soon but if i need a body shop they will be my only call. Thanks Jeff, my vehicle looks great.

Connie LaFrance

★★★★★

3 years ago

I have used Lees Collision for many years on different vehicles that I have owned and would not take my vehicle anywhere else. They do excellent work and I had worked in Quality Control so I have a Good Eye for Detail. My vehicles everytime has come back like a new vehicle. I have recommended Lees to many of my Friends. They are Honest, Friendly, and Caring for their Customers. Connie LaFrance of Spring Lake.

Ryan Peterson

★★★★★

3 years ago

They did a great job with my car, customer service was amazing. Been here twice and if I need work done again I WILL BE BACK. 1st time I was here it was because I had a small accident backing up a trailer. This time is because I hit a deer in October of 2022. If you want great work they are very down to earth and HONEST.

Amy Keur

★★★★★

3 years ago

I had such amazing service with Lees. They went above and beyond just fixing the damage to the outside of my car. They were very quick and communication was outstanding. They even cleaned the inside. We also received a personal “Thank you” in the mail! Highly recommend this place over any other body shop I’ve ever gone through!

Ann Russell

★★★★★

3 years ago

I don't usually leave a 5 star review because a place of business doesn't always fulfill all desired services. But Lee's Collision Center was exceptional! I was able to get a timely estimate on my poor van door (it had a 12 inch hole, along with scratches and dings, left by a work truck's metal bumper), a very reasonable price for the replacement door and labor (which the work truck owner also appreciated) and professional, courteous communication with Jeff (owner? Manager?) at all times. In a time of limited supplies and labor, Jeff and his men at Lee's came through with flying colors! Thank you to all at Lee's.

Mario Provenzano

★★★★★

a year ago

Lee's collision has been accommodating and professional in every aspect with my vehicles. From the initial estimate to final completion Lee has worked with my present insurance Co to make sure the repair was handled with care in a timely matter.

Rachael Engweiler

★★★★★

a year ago

Fantastic place! My truck came back fast, and better than new! Highly I recommend this place. I was a first time customer, but now he will always have my services. 5 stars all around 🎖

Stephanie Kuziak

★☆☆☆☆

4 years ago

This how we received our dream after 2 years of lies. Main reason was to fix frame and restore. Wrong parts, tried to hide that they did nothing to the frame with rubber molding. I would not give them my grandsons tricycle to repair or fix. We were never called once we were never given any information about any of the work or what they found or what needed to be done. Totally unsatisfied, Disappointing and feel completely ripped off.

Daniel Boothe

★★★★★

9 months ago

Want an honest, faith-based, auto body shop you can trust, who will fix your car for as cheap as they possibly can? Look no further. After my wife got in a wreck and knocked off the front bumper of my car, a family member told me to check out Lee's. I went in, and initially was quoted a number to fix everything that I agreed upon. Turns out, Lee's figured out a way to fix it using some of my salvageable front grill and bumper parts, and when I went to pick up the car, the cost was $500 less than what I had initially been quoted. Do you know how easily they could have just charged me what I agreed to pay? What integrity that displays? What $500 back in my pocket means to a dad with young kids in Muskegon County? God Bless you all. Thank you. The work was first rate by the way. Highest recommendation.

Christopher Morse

★★★★★

2 months ago

I wanted to share how I was really impressed with Lee's Collision by going above and beyond to fix the rear bumper issues on my 2013 Chevy Impala LTZ. I was told by the insurance company "Progressive " that the rear bumper impact bar would be covered and when I went to pick up the car they told me the insurance company declined due to corrosion. So they replaced it for free for me! Very happy with how my car looks back behind the bumper cover! Very solid job! Thank you again Lee's Collison! C.Morse

Hailey L

★★★★★

Edited 4 months ago

I hit a small deer in my 2023 Crosstrek. I've never had to take my car to a body shop before, and Lee's was a recommendation from my stepdad. Jeff was super kind, helped me understand the process, and made working with my insurance easy. The car was done in no time -- they fixed the damage up inside and made it look brand new! Plus they did a great job detailing the interior. It’s spotless and got rid of a lingering dog smell from previous owners. They made me fall in love with my car all over again. Amazing customer service and work, I highly recommend Lee's!