About Business
Conveniently located in Hartford, CT, Liberty Mazda Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Brake shop, Car repair and maintenance service, making them a top-choice Car Repair specialist in Hartford. Backed by 82 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Hartford, CT residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Liberty Mazda Service Center is the go-to destination for quality and service in Hartford, CT.
Google Reviews
Frank Gargano
★★★★★
4 years ago
Easy to schedule a service appointment. Service was on time. Service Rep was friendly and took the time to explain the service performed and run through the vehicle check list.
Robert H
★★★★★
4 years ago
As usually Jason and His crew in the Service dept took great care of me and had me quickly back on the road. Exceptional customer service from the Service Department!
Grace Marks
★★★★★
4 years ago
I purchased my car from here and loved working with Abdul- very professional, friendly, and knowledgeable. Everything you want from a dealer! Very happy with my new car.
Maddie Vazquez
★★★★★
4 years ago
The service depatment representatives I spoke with were all very professional and helpful. I was updated with the repairs and service that were done to my vehicle. Repairs/Services were completed in a timely manner!
Mikayla Marie
★★★★★
4 years ago
Best service there is! This is my second lease through Mazda, and I always stick with them for the service of my car. They are very affordable, professional, and honest with what my car needs done.
Aminah Stevens
★★★★★
4 years ago
I really like coming to Hartford Mazada mainly because of Shannon at Mazada, she always takes good care of me , I tell her wat . I need she takes care of it right away , I don’t have to wait to get a call back , shannon gets me in right away . I do appreciate shannon very much . Thank you again shannon! Your the best . I love my knee tires I feel like I’m riding on air . 😀
Josh
★★★★★
4 years ago
Purchased a CPO CX-5 and from start to finish it was an excellent experience. Great value on the vehicle, especially when some dealers are charging well above what it should cost!
Donna Begin
★★★★★
4 years ago
As always Liberty Mazda got me up and running. Had a flat. Ended up with a nail in tire. Being New Year’s Eve i thought i was doomed. But like I said Liberty Mazda Hartford took care Of it in a timely manner. Always friendly and accommodating. Thanks. 👍
Michele Huot Meehan
★★★★★
4 years ago
They did an oil change, a tire rotation and found that I had a nail in one of my tires and were able to fix it right then and there. Zach in service is amazing and a pleasure to work with.
Andrew Jones
★★★★★
4 years ago
Hunter and Jay were excellent at helping me get to know my vehicle before purchasing. The process was smooth, easy and honest. Enjoying my new ride!
Karen Morin
★★★★★
4 years ago
I purchased a new car this past week and it was the BEST customer experience! Zach Bearse was phenomenal to deal with as he is extremely professional, personable, attentive and this was the easiest transaction ever. I highly recommend Liberty Mazda to use for your future vehicle needs.
David Mazzaccaro
★★★★★
4 years ago
Fantastic service. Very professional, honest and no upsell pressure. Excellent communication, including text messaging and video of service. Convenient Lyft service offered at no additional cost. Reasonable pricing on parts and labor. No hidden agendas. Will definitely use again.
Clarissa Gonzalez
★★★★★
4 years ago
It’s been a journey since I purchased my vehicle back in March 2021. Jason is the go to person too count on. We had a few rough patches we ran into through out the months with my purchase of buying a jeep, it was hell I tell you. But Jason kept his good spirits and kept me up to date every step of the way. When my truck had to be brought to jeep specialist plenty of times , Jason always made sure I had a loner car ready to go for me since I do live 40 minutes away. I just wanna give a big thank you to JASON and the rest of the team at Liberty Mazda. Thank you and be safe 😊
Katie Doyle
★★★★★
4 years ago
Professional, affordable and always very thorough service. I bought my car here because I heard so many positives about the service department and it has lived up to my expectations. I usually work with Zach or Jonathan, they are great.
Allan Streeter
★★★★★
4 years ago
We scheduled our 2018 cx-5 (purchased used August 2021) for a 5000 mile check-up. We were taken promptly and courteously at our scheduled appointment time. We were told in advance that the service would take approximately 2 hours but they would send us a short video when the work was half completed. True to their word we received the video. When we returned to Liberty Mazda to pick up our car, Jason( service manager) had the paperwork , and our keys ready to go. He even ran our car through the car wash. All in all a great experience...both thorough and professional. This was the 1st of two pre-paid visits we received when we bought the car in August. Would definitely recommend.
Niki LeBlanc
★★★★★
3 years ago
I bought my car from this dealership in 2016 and have been bringing it in regularly for service since then. Every service advisor I have worked with over the past 7 years has been extremely pleasant, never pushy, and offer detailed explanations if they recommend further service or if they think those items can wait. In my personal experience, it is rare to find these positive qualities so consistently, if at all, in a service department so am grateful to have found them!!
Kaiyu Zheng
★★
☆☆☆
a year ago
My mazda cx-30 wouldn’t start and I was stuck at a hiking trail in middlesex. I called and the staff was very unhelpful. I was looking for help, but all he told me was “our service department is closed today…. I don’t know what to do. (It’s not my job)….get your car tolled” I then called again asking specifically, if I cannot push the button to start the car, what can I do? The customer service transferred me to Sales, which didn’t answer my call after several minutes of wait. So my whole experience was horrible and do mot not feel helped or supported. Eventually I solved my problem because of lucky help from stranger to jump start my car — why was this not a suggestion from the staff? The staff that answered my call was inexperienced. It was apparent that all he cares about is protect himself from trouble and doesn’t care about helping the customer. I purchased the car from liberty mazda in Feb 2023. I left a good review then. But now my impression changed.
Russ Star
★★
☆☆☆
8 months ago
I don't frequently leave negative reviews so needless to say I'm fairly irate with my current experience. Previously I enjoyed the attention and service provided, but I've now been trying to get a call back from my service rep for TWO WEEKS. I've left at least 5 messages to no avail. I'm not interested in excuses. I have received 2 text messages after a week, but then another abrupt lack of communication in the middle of starting the discussion regarding my needs for my CX-90. This lack of client consideration is infuriating.
Lydia Smith
★★★★★
3 months ago
Big thank you to Craig and Mazda team. We were passing through Hartford after a big storm and ran into some car issues. Craig quickly helped us get back on the road.
Colleen W
★★★★★
3 months ago
We had such a pleasant experience at this Mazda Service Center. Our check engine light came on as we were passing by, and Craig kindly took our call and was able to diagnose the issue. He gave us peace of mind to continue our trip. We’re very appreciative!
