Love's Tire & Service Center - Goodyear

CHRIS GASKIN

★★★★★

5 months ago

I have used this location now for years on both of our Vehicles from Tires, Brakes to big repairs! They even service European cars (BMW in my case) when they can. If they can't, they at least give you the run-down of what the problem is and refer you to the right place! From the Owners to Ty and Don at the desk they do a great job and go over the top to exceed your expectations even if they can't do the service. I highly recommend Loves Goodyear in Valrico!

Daniel Fox

★★★★★

5 months ago

I have been taking my car here for years. They treat you like family and are very thorough with the work they do. I recommend them to every one. Its very hard to find a reliable mechanic like them nowadays.

David Parenti

★☆☆☆☆

Edited 3 months ago

Stay far away from this place. These folks here are the most unprofessional people you would ever want to come across. I had an oil change and a tire balance done. As usual, I ask for the final price up front (pre-tax) so I know what I am paying at the end of the service. In addition, I asked that the courtesy checks on the vehicle, which are part of the oil change, not be performed because I take care of those things myself. Ty, my service advisor said, "boy, you sure are picky." You would have thought I asked him for more, not less. What kind of person, not to mention an employee representing the company makes such a comment to the customer? What the heck does he care about me not wanting the air checked in my tires and not wanting my battery checked? But, that's just the kind of person this Ty fellow is. He tries to be condescending in an attempt to assert himself but I'm sure some professional development training in customer service would aid in fixing that. This Ty fellow is also the same guy that when he was talking to me in the waiting area about the results of the tire balance testing, he just starting walking away mid-conversation with his back turned to me. My wife and I looked at each other in total disbelief. Like I said though, maybe a little training for this guy could get him straight. Probably not though as I think it's a psychological problem as a result from his feelings of inadequacy. Finally, when I got my bill at the close of the transaction, I noticed it was a little off. Now remember, I got the full and final price up front (pre-tax) when I first walked in the store. The Ty character was going over the final bill with me and he was attempting to explain it to me but he kept skipping over the part of the bill where it says, "materials and consumables" for an extra $13.94. Now these are not the normal shop fees for oil and oil filter disposals. That fee was $4.05 and is expected and it is already built in to the oil change price. However, this "materials and consumables" fee was never mentioned at all. They sneak this price in on you and hope that you don't see it. Well, I saw it but the Ty fellow pretended like it didn't exist. I gave him an adequate chance to admit this little scam they were pulling but he just kept glazing over it. At that point, I knew it was time to get out to there with the realization that these folks needed the money more than I did. I guess if you scam an extra $14 out of everyone throughout the day, it could really add up. The wife and I practically ran out of there with the knowledge we would never go back to this establishment and we would warn others to stay away as well. Check your final invoices people. There's a lot of unprofessional businesses and scammers out there in the world and Love's Automotive is just another one of them. IN RESPONSE TO THE BUSINESS REPLY TO MY REVIEW: I STAND BY MY REVIEW OF THE LOUSY SERVICE I RECEIVED FROM TY. YOU ABSOLUTELY CANNOT TREAT CUSTOMERS THEY WAY THAT HE DID. I STATED EXACTLY WHAT HE DID AND HOW HE HANDLED MY TRANSACTION FROM START TO FINISH. HE IS A COWARD TO WALK AWAY FROM THE MIDDLE OF A CONVERSATION BECAUSE HE THINKS HE'S SMARTER THAN EVERYONE IN THE ROOM BUT INSTEAD HE IS A WEAK MAN. IF YOU, OR HE, CAN'T HANDLE THAT THEN MAKE AN APPOINTMENT WITH ME AND I'LL EXPLAIN EXACTLY WHAT HE DID AND HE COULD NEVER DENY IT. BASICALLY, YOU ARE CALLING ME A LIAR IN AN EFFORT TO COVER UP THE LOUSY SERVICE THAT WAS PROVIDED. HE COULD NEVER DENY THAT I ASKED FOR THE OUT THE DOOR (PRE TAX) BEFORE I TURNED OVER MY CAR(S) FOR SERVICE. HE ACTUALLY MADE FUN OF ME BECAUSE OF IT. IN ADDITION, YOU FOLKS DID NOT REPAIR MY BALANCING AS YOU CLAIM. I DROVE OFF WITH THE SAME UNBALANCED TIRE THAT I CAME IN WITH. IT EVEN SAYS THAT IN YOUR PAPERWORK YOU HANDED BACK TO ME. THE 2 TIRES YOU ADMITTED COULDN'T BE FIXED HAVE BEEN RETURNED TO THE BUSINESS I BOUGHT THEM FROM FOR A FULL REFUND. YOU SHOULD LEARN FROM THEM AND GIVE ME BACK MY $13.94 ON PRINCIPLE FOR NOT BEING FORTHCOMING ON THE HIDDEN FEE.

Jennifer B

★★★★★

a month ago

We have been going to Love's for several years for tires and much more. They are trustworthy, quick, and courteous...giving me and my family peace of mind out on the road.

Sue Rosenberger

★★★★★

2 months ago

Doug is always super helpful, taking care of our vehicle. Love’s team located the problem with my tire, and we were good-to-go! Everyone is extremely friendly!

Richard James

★★★★★

4 months ago

My sons car broke down on I 75 late Sunday night. We had it towed to Loves Tire and Service Center. The car is not in very good shape, so I'm sure when the Loves team saw it in their lot Monday morning their first thought was "what a way to start a week". I live in Ft Lauderdale so I was prepared for the worst economically and service wise. The complete opposite was true Don and his team took multiple phone calls worked with us on a reasonable plan and far exceeded my expectations with regards to their communication and service. Brandon you are fortunate to have a company like Loves in you town. Thank you Don, Ty and team.

Don Desaulniers

★★★★★

a month ago

Very impressed with the friendliness and professionalism of the staff. My air conditioner wasn't working. Love's diagnosed an evaporator problem and completed an evaporator replacement in two days. Thanks for a great job!

C Williams

★★★★★

3 months ago

I’ve been taking my car to Love’s for years. They are friendly, professional, and do a great job. More than anything else, they are honest, which is so rare in today’s world. You can feel confident that you will get great service at a fair price and not be pressured to purchase unnecessary repairs at Love’s.

Hector Rivera

★★★★★

5 months ago

I would highly recommend Loves automotive for all your automotive needs. They are quick thorough and efficient. They are not just friendly but they care to do the job right and help you with solutions to fix the issue(s). This is a family owned business so they treat you like part of the family. When I go I meet generations of people that have come and now their kids come. We are one of those families. Great place and people that do amazing work

Sherry Rubeck

★★★★★

2 months ago

Love's was highly recommended by a coworker. I'm glad I had taken the recommendation, the staff was friendly, professional and explained everything that was being done with the car. Significantly cheaper than the dealership while maintaining expertise. Definitely will be going back for future car needs.

Danny Fox

★★★★★

5 months ago

I recently brought my vehicle to Love’s Tire & Service Center in Valrico, FL, and I can’t say enough about how impressed I am with their service. From start to finish, the experience was flawless. Outstanding customer service: The staff greeted me warmly, listened carefully to my concerns, and walked me through all the options without pressure. Transparent and fair pricing: I appreciated their honesty — no hidden fees, no surprises. They clearly explained each recommended repair and the associated cost. Fast, reliable work: My car was serviced promptly and efficiently. They kept me updated throughout and delivered it right on schedule. Top quality results: Everything they repaired or replaced has performed flawlessly since. The difference is noticeable in the ride, responsiveness, and peace of mind. If you’re looking for an auto repair shop you can trust, I highly recommend Love’s. They combine technical excellence with genuine customer care — a rare find in this industry. I’ll be returning for all my future tire and auto service needs.

Jeffrey Jensen

★★★★★

3 months ago

As Tesla owner, it’s nice to have a place nearby to take my Model Y for service instead of having to drive all the way to North Tampa. We’ve taken our vehicle here multiple times and each time we left highly satisfied. They can handle your alignment and replace tires for you, thank you for the upfront pricing and taking care of our EV! Customers for life!

Shavon Buck

★★★★★

Edited a month ago

I want to express my gratitude to Love's Goodyear in Valrico, FL. I've been a customer for more than 20 years. Gay Lynn and Scott Love are truly exceptional! Ty is an amazing person as well! I wouldn’t trust anyone else with my vehicles. I travel over 30 miles just to have my car serviced there. I have complete confidence in whatever they recommend and promptly repair. They consistently go the extra mile to ensure the best care for me and my family! Thank you Loves! And Thank you TY!!

Larah McElroy

★★★★★

2 months ago

My dad used to come to this shop frequently because he adored old cars and fixing them up. I honestly didn't really think to take my vehicles here because there are places closer to me. I ended up getting off work early the day that I took my truck in and remembered it was incredibly close to where I work. I had been putting off getting my tires fixed and decided it was time. My dad passed away in 2015 (so around 11 years ago) and when I came in and they asked for my last name to look up an account, they said it sounded familiar. They remembered my dad by name and asked me if I was related! It blew my mind that they remembered him so many years later, remembered the old cars, and talked about what a great guy he was. While waiting on my vehicle, I heard them talking fondly about other customers as well. Nobody seemed unhappy to be there at any point, in fact I don't remember hearing a single complaint (even though I know they were very busy since it was after the holidays). I took my truck in for my diver side front and back tires. The front had been patched recently but I was having to put air in it every other day or so. The back had a visible nail in it so I knew it could be removed and patched. They were able to squeeze me in, they confirmed that the back could be patched, and they kept me posted on the front (they didn't find any visible issues, so they worked on the seal). Both tires have been fine since and the cost was very affordable! While waiting on my truck, I told my mom via text that they still remembered my dad and how nice they all were, and she decided to see if they could work on her car as well. They were able to see her the next day and she was also very happy with her experience.

Danielle Stevens

★★★★★

3 months ago

I brought in my Mercedes for new tires and a service, and the whole experience was smooth from start to finish. The staff was friendly, professional, and took the time to explain what they were doing and why. My car was ready when they said it would be, the pricing was fair, and I left feeling confident that everything was done right. I really appreciate finding an automotive shop I can trust with a luxury vehicle. I’ll definitely be back and highly recommend Loves Automotive to anyone in the Brandon area!

V V

★★★★★

2 months ago

I wanted to say thank you to the team at Loves! I took my car in for an AC inspection/repair estimate a little over a month ago. No one is ever excited about an AC repair emergency but the team at Loves did a fantastic job! My AC was fixed within 24hrs and I was impressed by their honesty and integrity of service. My AC is blowing nice cold air and my SUV is running smooth thanks to this team of pros. I recommend this place to anyone looking for trustworthy car repair in the area. The owners are wonderful and truly have a heart for doing great work while providing excellent customer service. Look no further if you aren’t sure and are in need of an excellent mechanical team. Thanks again Loves!

Ariel Furlong

★★★★★

3 weeks ago

We've been going to Loves for about 8 years now, since we moved to the area, and they are the only ones we trust working on our vehicles. Incredible customer service from everyone in the office and in the shop. Friendly, fast and affordable prices for amazing work. Thank you guys for everything you've done for us and the community 😀