Luis Auto Service

Keila Campbell

★★★★★

4 years ago

Fair prices, bilingual staff

Manuel Cuevas

★★★★☆

5 years ago

Very satisfied with the price and service.

Jerry Chisholm

★☆☆☆☆

6 years ago

The worst auto service period take months to get service and they rush to do your car and do a horrible job , I will never recommend anybody to go there.... never again !

Jose Valdez

★☆☆☆☆

3 years ago

Went to this mechanic in march for a engine repair one of the mechanic named luis lies about what he did to the car went to dealership to for a sensor the mechanic said he put in they told me there was not even a sensor there and instead was plugged up with the connector cut.will not recommend anyone come to this liar of a mechanic

Roxx Moctezuma

★★★★★

2 years ago

The owner is very nice and friendly mechanics ! Also the shops on 28th are ALL rip offs! Outstanding work and very reasonable prices

Tara Muhammad

★★★★★

6 years ago

Luis will take care of you at a decent price. It may take a bit longer because he has a lot of customers but for the money you save, he's definitely worth the wait

Bobby Brown

★★★★★

a year ago

Went and had my car worked on they were polite very good prices will return to them in the future

Sylvia Altemimi

★☆☆☆☆

Edited a year ago

Bad customer service don’t know how to talk to customers and then hang up when asking a question won’t go there no more and when I picked my car up my driver side window wiper is broken off and it had nothing to do with getting my car fixed now I have to replace it and spend extra money and that wasn’t even the problem I took the car in for please if you go there watch cause things get broken that don’t need to be I am very disappointed

Sarah Crabtree

★★★★★

5 years ago

Took my vehicle, which happens to be my pride and joy, to Luis for some serious suspension work. By serious I mean a TOTAL rear suspension replacement. I learned of Luis thru my brother in law and a few other people. Everyone highly recommended I take my vehicle up there for him to check out. So I did and I was definitely not disappointed. Luis is an honest man and does honest work with honest prices. He will tell you what is wrong with the vehicle, the parts needed, the price for the parts and labor upfront. I am so glad I learned about Luis Auto Services. They did an AWESOME job on my car, given the headache of a situation I brought them. Got my car back and it's driving FLAWLESSLY and better than ever before! I am truly appreciative of Luis and the men he has working with him. They did a hell of a job on a BIG job and like I said, my car is driving better than ever! I HIGHLY recommend that if you are looking to have work done on your car take it to Luis and his boys first. I know I will be taking my vehicles to him ALWAYS after my experience with the shop. Thank you Luis and thank you to his workers for getting my baby back on the road! You guys are awesome! I appreciate you and your hard work!

Roxanne

★★★★★

2 years ago

The owner is outstanding! Prices are very fair and he explains everything to you ! I've been to many shops in Lorain and they honestly take advantage of a female ! Especially not knowing what's wrong with your car ! Luis the owner and his workers are exceptional good ...

NANCY DELEON

★★★★★

a year ago

We had my Ford Explorer front suspension done plus brakes. Excellent work. Very honest.

Myrta E Soto

★★☆☆☆

a year ago

I purchased my wheel hub assembly for both sides. Took my car and parts to him and he supposedly fixed it and didn't. Had my rotors, front brakes and passenger side done and he tried saying it was bad and it wasn't. Now the new parts he supposedly fixed is bad. Smdh Now I have to figure out how to pay for someone else to fix it right

Jazz Watts

★★★★★

10 months ago

Luis is a great man and does good work for honest prices. I always take my money to him first!

Bruce Kidd

★★★★★

a year ago

Luis gets you in with no hesitation.. Just tell him what you need and he will do an exceedingly great job to get your answers solved and problems fixed.. Best Prices in the City.

Sazon Man

★★★★★

7 months ago

He always taken care of my families cars and has done amazing work on them for a great price.

Julian Hairston

★☆☆☆☆

10 months ago

I needed transmission work done so I called luis. I needed a tow and his buddy charged me twice for the tow. He had my suv for a month until I complained and I got it back and the transmission was still leaking. I took it back a he kept it for almost another month. Every time I called I kept getting excuses until I got fed up with the excuses and just took my suv so I could take it to a shop that would actually fix it. Stay away from this shop. If I could, I'd give it -10 stars.

Hector Novales

★★★★★

a month ago

They do a great job for a fair price