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About Business
Lyle Pearson Acura Service is a leading Car Repair specialist serving the Boise, ID, Boise area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 11 verified reviews, their reputation precedes them. As a locally-owned business in Boise, ID, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Boise, ID.
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Google Reviews
Joe Ritchey
★★★★★ Spending money on maintenance and repairs is just part of owning a vehicle. I know when the folks here have my car, it's well taken care of, I'm not overcharged, and I'm never sold a service that I don't need. They're always honest and up front about what needs immediate attention and what can afford to wait. The video inspections are also nice, so you can see what they see. Trust is huge when it comes to having your vehicle serviced, and they've earned it. I won't take my Acura anywhere else.
sachiko Kageyama
★☆☆☆☆ I took my Acura MDX in for a routine service here for my first time. It saddens me to see this happening and unfortunately the service advisor almost took full advantage of me. This happened several months ago and I am still bothered by this event and how deceitful the service department is. After leaving my car the service department call and gave me a list of items that needed repairs. It came to almost $4,000.00. Lucky I purchased an extended warranty to find out that my of my repairs were denied including my prepaid service plan. They gave me several reasons of why and one of them was because I purchased the car from another dealership. This didn’t make sense to me why my Acura would not be covered at an Acura dealership. On my way to pick the car up I called the extended warranty company myself to find out why I would be denied and was told that there wasn’t any records of the Acura service department calling to file a claim. Luckily I still had the warranty company on the phone when we pulled into the dealership and was able to had it over to them to file the claim. That service advisor for whatever reason seemed to want me to pay out of pocket for whatever reason I don’t know. I don’t normally post reviews like this but I feel like I should at least warn you to get another opinion and fact check their recommendations. Unfortunately for me, this is just another one of those untrustworthy dealership that will happily cheat their customers.
S Ba
★★★★★ The Service Department guys are always on top of it!! Super professional, extremely fast, and always willing to loan you a vehicle if you need it. Tait, who handles the service calls, is always very polite and reviews all work done and upcoming maintenance with you after your appointment. Free trip check when I bring my MDX at 260K mileage and with their help I think I can make it further!!
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