About Business
M & M Automotive brings expert Car Repair solutions to the local community in Norwalk, CA, Norwalk. From Oil change service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Norwalk, CA appreciate their attention to detail, leading to a consistent 3.7/5 rating from 74 reviewers. By focusing on the specific requirements of the Norwalk, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Norwalk, CA and beyond.
Google Reviews
ROBO562
★
☆☆☆☆
5 months ago
If you have a "We check engine light" banner in front of your business. Why would you turn me away and say go to auto zone they could check it for you.
Sarai Ortiz
★
☆☆☆☆
a year ago
Be careful here. Came here last June to get my catalytic converter replaced so I could pass smog. After getting the repair done, a few hours later into the evening my converter was stolen. My neighbor also has a Prius and parks on the street, and her car remain untouched. 1 year later, and the event repeated itself. I wouldn't trust sharing any of my information with the employees here. The owner seems like a nice person, but something isn't right here.
Ernesto Guzman
★
☆☆☆☆
a year ago
The owner told me " u r in America and u did not have to leave your car here so I can work on it, it's a free country and I can do what ever I want ". After I asked him about the bill . I said to him" explain exactly what I am being charged ". I noticed some discrepancy on the bill . He over charged me on the parts and labor. To change one back break caliper and back break pad ,bill came out to 550$. One caliper minimum 90$, break pads at least 40$.. He charged me 150$ for one caliper and 70$ for break pads plus 25$ for break fluid and the rest labor.
Marcus Edwards
★
☆☆☆☆
3 years ago
Terrible customer service and very crooked I would advise not to come here. I went to get my car serviced for a check engine light and after paying $1,042.80 my check engine light is still on, I am highly dissatisfied and when I called to get it reconciled they said I’d have to pay another $160 for a diagnosis when originally they said was $65. I’d advise not to trust them if you have a foreign vehicle such as myself (BMW) they’re just looking for a quick buck.
Juan Cruz
★
☆☆☆☆
2 years ago
Horrible service, Mohammed doesn’t have any people skills and I assume he’s the owner, Memo is a deceitful businessman that charged us double despite saying it would only be ~$700. Went in because the Volkswagon Jetta I had heated up, after all was said and done we paid $1.4k and the car still had the same problem. DO NOT RECOMMEND, get your car serviced elsewhere!!!
Gloria Guzman
★
☆☆☆☆
3 years ago
This place is horrible, the tall man with the glasses, I believe he is the owner, is extremely rude. I had taken my car to auto zone since my engine light came on. I showed the owner the report that auto zone had given me and he throws the paper back at me and says, "this paper is useless to me, do you know that auto zone is not a mechanic and it's a place to buy car parts?" I then told him I was just showing him the report I got and if he could help me, he said "if you want my help the diagnostic is $150, I am busy so figure out what you want to do and let me know" and he walked away and went to go work on another car. I am in disbelief that this man still has business with the way he treats people.
Omar Mercado
★
☆☆☆☆
2 years ago
Don’t take your car here! They ARE NOT capable of doing electrical work and have been giving me the run around excuses. They are sleezy, shady bunch of fools who will take you for granted. Even the specialists that actually fixed my car notes how these guys did a bad Job( Orozcos in Bellflower is amazing fyi). So to sum it up these GUYS SUCK!!!!!
Vahe Iskandaryan
★
☆☆☆☆
9 years ago
Horrible customer service. They quoted me $55 for an old change over the phone, then when I show up, the guy writes $70 on the bill. Then he is telling me it's because my car takes more than 4 quarts of oil.. but i told him my car make and year over the phone! He should know how many quarts it takes before he quotes me a price!! I paid the $70 and left. Took them over an hour to do the oil change as well. Stay away!
ogina salama
★
☆☆☆☆
a year ago
I’ve been here a couple of times for maintenance, this past time by father took my car to get an oil change when i was asleep, when i got the car back i realized that my wallet was inside the car when he took it for maintenance and the cash i had in the wallet was stolen… very disappointed and concerned if they took pictures of my credit or debit card info.
Patrick acuna
★★★★★
7 years ago
Great customer service! Really fast service. Was told it could take an hour to finish my car but did it in half the time. Not too many people here so I'm sure they helped. Overall great mom and pop shop.
Maribel Tirado
★★★★★
2 years ago
It didn't pass the smog check and I'll be back after repairs and there'll be no charge. Awesome service, honest people and respect your time, if they say it'll be ready at a certain time, it is! Thank you!
Seaton Drive Films
★
☆☆☆☆
4 years ago
First of all the main guy that assist people is HORRIBLE, he was completely rude! Accused me of trying to get something free from a service that was not performed correctly! I returned with my receipt, still treated me horrible, especially when it turned out what I was saying was correct he got more angry. I would NEVER recommend anyone to go this place.
Todd Sorensen
★★★★★
4 years ago
My son was on his way home to the Fresno area from college in Phoenix and his vehicle died in a parking lot on Friday night. Memo answered my call Saturday morning and said they would try to fix it that day. They got on it as soon as it was towed to their shop (about 9:30am) and by noon it was fixed with a new alternator and at a decent price. Thank you for taking care of my son so that he could make it home that Saturday night!
Irvin Gonzalez
★★★★
☆
6 years ago
When it comes down to it, these guys know what they are doing and your car WILL be fixed. That is a huge plus about this place and really what you're looking for in a shop lol. But if customer service is a big deal to you DO NOT come to this place lmao. The OWNER will do everything short of slapping your mother and spitting in your face haha. This dude does not care if you go to his shop or not.
Greg Haycock
★★
☆☆☆
5 years ago
The owner doesn't seem very friendly and they tell me sixty bucks for a smog check, and then it doesn't pass. You got to work that machine and make it pass. So they go 60 bucks for nothing. Never go there again.
Art Torres
★★★★
☆
7 years ago
Friendly knowledgeable staff how do oil change done very happy friendly face the friendly staff offers you coffee while you're in the waiting room and surprisingly quick even though there were other customers I believe you will be happy if you stop by for an oil change
jaime duarte
★★★★★
Edited 2 years ago
I like speaking with Memo, he explains your problems as if you are family. You know some work might be expensive, but it doesn't shock you when explains why and the price. Thank you Memo.
Greg Ruiz
★★★★★
11 years ago
I finally found a mechanic that I can trust!I have been here a couple of times for my car and my wife's car.Mark and memo are really good at what they do I highly recommend m&m auto clinic!no b.s. is what I like!
Esther Gort
★★★★★
6 years ago
Ask for Guillermo (Memo). Very professional and honest. He will examine your car and give you the right diagnose and an affordable price to fix it. 👍👏
TheCHIEF BIGFAITH
★
☆☆☆☆
8 years ago
another HIGHWAY ROBBERY in terms of price;...for a "new radiator pipe" they charged $400 . u wonder why there is a homeless problem around L.A. ? Because too many auto repair places are causing people to go BANKRUPT. Shame on them !
