Midas Norwalk

Jerry Raul

★★★★★

a year ago

One of the only places I trust to work on my vehicle. Explained everything throughly and not once did they try to sell me something I didn’t need. I will definitely recommend this place to anyone needing a usual service or simple maintenance. I’ll definitely be bringing my car back. Employees are also really kind!

Chris Breezy

★★★★★

8 months ago

Junior Was super helpful from the moment I walked in, I felt respected. This is Exactly what I expect from a professional shop like this. Got a full Inspection in 1 hour they were able to squeeze me in right before they closed! I would definitely Recommend bringing your vehicle Here it felt Right.

Rosa Bautista

★★★★★

2 years ago

I love their customer service very friendly, very helpful. I had a clicking sound on my car. For like, about 6 months, took it to 5 different shops. They cannot find the problem. I took it to midas And within the 2 hours, they call me. And they told me what was the problem? Fixed it the same day I will recommend anyone to come here to get the car fixed before going to any other shop. I will come here if I have any other problem with my car first before anywhere else highly recommended.

Danny Shack

★☆☆☆☆

a year ago

I took my car to this shop for service. During the full inspection, they listed several things that needed attention, including a headlight. I decided not to fix the headlight at that moment because I had already spent quite a bit. The gentleman who helped me kindly said, “You should fix the headlight as soon as possible.” Today, I went to another shop and, unfortunately, I was unpleasantly surprised to find that the original headlight had been replaced with a generic one, and the cable had been covered with plastic to prevent it from working. I have photo and video evidence of everything. Interestingly, the headlight was the only item missing from the email report they sent me. I’m not the kind of person who looks for problems, nor would I invent one, but I find it very dishonest that things like this happen at brands we’re supposed to trust. If this review helps anyone, I recommend looking for other options.

Amanda Vega

★★★★★

2 years ago

Brought my car for a second opinion on brake job that needed to be done. They gave me a better price than their competitor and they have great customer service! Ruven is so helpful and makes sure you understand everything. 10/10 would recommend to everyone.

C Plair

★★★★★

6 months ago

I needed my breaks done. Pads and rotors. Made a simple phone call and Midas answered. They quoted a price comparable to my dealership. However, Midas service came with a Lifetime warranty. Meaning when ever I need service from them, all I will ever pay is labor. I dropped my car off. Midas called me back in a couple of hours. Job done to perfection. I will definitely do business with them again and will highly recommend them to friends and family.

Paolo Yatar

★★★★★

a year ago

I drive a 2003 Evolution, and these guys treated my car very well, service was amazingly fast and efficient and best yet it was a bargain of a price for the labor I would have spent to do it myself. This location in Norwalk in particular was a pleasure to do buisness with. You also get to watch them work on your car from the viewing glass in the waiting lobby, this alone reduces the anxiety of the wait as you see the progress speed and the professionalism of the technician at work.

Luis Molina

★★★★★

7 months ago

Reuven and Jack are some excellent individuals took in my Nissan Pathfinder to get an oil change break change front and back and even fixed a noise it was making on the front side wheel very thankful for these gentleman thanks again

Arun Kiri

★★★★★

4 months ago

I had a lube oil change service done. It was handled very professionally without untimely delays. The waiting area was clean, with coffee tea and comforting beverages including clean restrooms! Overall experience was very pleasant at a fair price.

Bluesky

★★★★★

6 months ago

I’ve been coming to this Midas location regularly, and every visit has been a great experience. The staff is always professional, friendly, and clear when explaining what my car needs. Service is done quickly, at a fair price, and I trust them with my vehicle. Highly recommend!

Corinne Naor

★★★★★

a year ago

I only come to Midas for services on my car. They are so trustworthy, quick, kind, and very helpful. I highly recommend coming here if you want a quick and easy experience on improving your car or any other services you need help with. Liam at the front desk was very helpful and helped me improve things on my car I didn’t even know I needed! and Benji is the best! thank you guys!!!

Valeria Berdecia Martínez

★★★★★

a year ago

My experience was wonderful! Reuven and Liam were excellent. I usually would go to my car’s specific dealership for repairs and/or services but I wasn’t happy with them. I asked around for a good mechanic and was recommended here… I am so happy to have found them! They took care of my car really quickly and made sure to explain everything in detail. I really appreciated that. It was a great experience. I will definitely be coming here from now on.

phoenix canela

★★★★★

6 months ago

I came in for an oil change and tire rotation, and I had such a great experience. Benjamin and JR went above and beyond with their service super professional, friendly, and made sure everything was taken care of. They explained things clearly and made the whole process smooth and easy. I really appreciate their attention to detail and customer care. Highly recommend coming here and asking for Benjamin and JR!

Angelica Najera

★★★★★

2 months ago

I came in for an oil change, and was serviced by Benjamin. Not only was the service incredibly fast, but the quality of the work was excellent. He took the time to look over my vehicle and pointed out a few problems on my car that I had no idea needed attention. Not only that, he helped me actually find the right parts I needed and helped me order them, saving me time and money in the future. He truly looks out for his customers and I will most definitely be returning. I highly recommend Benjamin to anyone needing reliable and honest service!

Duane McCracken

★★★★★

2 months ago

Jr was awesome! From start (phone call) to actual visit to their store..very friendly staff. I enjoyed watching the procedure done to my car through the glass wall of the waiting area. I highly recommend this place!

Alfredo Torres

★★★☆☆

a month ago

Came in about an hour before closing to get a tire alignment since buying new tires elsewhere. It wasn't busy, so they immediately took my car to start working on it and I was out under 45 minutes. Everything was fine, prices are clearly shown on the monitor for their available services and they offered a payment plan if anything was outside my means for immediate payment. Waiting room was clean with spots to charge my stuff while waiting. My only gripe is that I didn't get a report how the alignment went, and how they changed it from earlier and such. I've been given similar reports regularly with other shops. I assumed an auto shop as large as Midas would have that as a customary receipt to be given at the end with payment once the work was done. I signed the document confirming the work done and then I was given an envelope that I assumed carried the report from the alignment, but it was literally just a 1-page copied receipt that I signed moments earlier. Then I was contacted by Midas themselves for a follow-up on the work they did via text, I said it was fine but asked if I could get a report of the alignment and was ghosted immediately after. That felt more insulting, so if you aren't going to bother actually answering me when you are following up with me, the interaction is entirely worthless. Otherwise I'll probably try to go to a smaller shop next time for any work I need done. Really just spoiled my experience.

Hailee Reinke

★★★★★

a month ago

Had a amazing experience here! Had a bad job done on breaks at a previous non midas shop. The lug nuts where not tighten and we almost lost our front wheel. They fixed the lug nuts and spacer in a couple of hours!! Staff was great and friendly and done at a amazing price!! Thank you Midas on pioneer and rosecrans!!!