About Business
O'Reilly Auto Parts is a leading Car Repair specialist serving the Norwalk, CA, Norwalk area. They provide a wide variety of solutions, including Auto parts store, Auto body parts supplier, Car battery store, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 218 verified reviews, their reputation precedes them. As a locally-owned business in Norwalk, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Norwalk, CA.
Google Reviews
Marco Duarte
★★★
☆☆
6 months ago
There management is bad.
Lester Bankes
★★★★★
7 years ago
Very very helpful employees great personalities. They went above and beyond for me thanks again
Frank Wright
★★★★★
4 years ago
friendly and knowledgeable staff always willing to go the extra mile to help you out.
Blair Stanford
★★
☆☆☆
5 years ago
Service is meh. People behind counter could barely be bothered to care. It took 10 minutes to buy 2 things off the shelf, with 1 person ahead of me and 3 behind the counter.
Westin Peralta
★★★★
☆
7 years ago
Good place to get parts & automotive stuff. Technicians are friendly & knowledgeable. Prices are decent & store is well stocked most of the time.
Trinh Do
★★★★
☆
4 years ago
The cashier was nice and able to help out without waiting too long. However, they should have more staff for any emergency services such as baterry change, etc...
SmiLe HaPpY
★★★★★
5 years ago
Never have problem at O'Reilly Auto parts no matter what city the people are very helpful an willing to accommodate to your schedule an order what you need.
anthonymartinez1804
★★★★★
7 years ago
Happy I stopped by this store for a new battery. I did not know it was going to be a hassle to replace it but thanks to donald who was the assistant manager was there to help me. He literally went out of the way to make sure everything was perfect. Im super appreciative of this cause ive never seen any auto retailer do this. Also want to thank oskar who came aswell to help and gave me important information on my ford edge. I feel comfortable going to both of them for any questions i may have. Thanks guys.
KAREN
★★★★★
5 years ago
A little late with my response.. But, I had to post this! Hats off to the Assistant Manager there. Very Very helpful. Had a headlight bulb go out. The gentleman even offered to put it in for me.
Alex Ocampo
★★★★★
3 years ago
Great service. I had previously purchased parts from Toyota dealer twice for my truck- both times they were defective - got same part here at O'Rrlley & problem solved!
flat4dripper
★★★★★
8 years ago
Great service and well stocked. I come here because they usually have what I need, their staff is friendly, and they can turn brake drums and rotors. The machine at the other oreillys in Norwalk is always broken when I've called.
SoCal Taz
★
☆☆☆☆
6 years ago
Needs better customer service. I asked for someone to help install my windshield wipers.....there's an advert on the debit machine that says they will do this, but when I asked I was told no one was available even though I was literally the only customer in the store. Must be family and friends leaving the reviews, not sure how they have the rating that they do. I should've gone back to Autozone where they installed my wipers before, even installed the battery for me in the parking lot so I wouldn't have to pay a core charge.
ralph lopez
★
☆☆☆☆
3 years ago
I was in here for brakes and rotors $222.00 that was not okay but my wife is going on a long trip tomorrow so it has to be done. Luckily they didn't have the rotors in stock. At Autozone I got the brakes, rotors, brake fluid, brake cleaner and paper towel for $189.00. Granted Amazon the brakes and rotors are $122.00 but the wife needs her brakes. So No'Reillys ever again
Catman
★
☆☆☆☆
Edited 4 years ago
The manager there must be new, I don't remember seeing her she was very short with me and not comprehensive about my inquiry about the headlights. I left the store fustrated I went to AutoZone and what a big difference in a customer service they were able to help me with my question in detail we're not being short put the answers. So retail units have to remember that product is very similar from store to store but people meaning customer service makes the difference in many instances.
E.A Zacarias
★★★★★
2 years ago
I would really like to give a shout out to O'Reilly's great employees. My daughter called me her car wouldn't start she had to call AAA to jump start the car. They informed her that her battery needs to be changed. So she came home pick me up and we went to O'Reilly's for me battery. The young man there was very polite very helpful he actually helped us install the battery. I have never received such good good customer service. My daughter also was so happy that we found a very kind young man to help us. cuz she needed to go to work the next day. If he would not have helped us install the battery she would have had to call out of work. Thank you so much.
Matt Armenta
★★★★★
a year ago
Great customer service, ran into some issues with a return and everyone on staff jumped on it and took care of everything right away!! Definitely will be returning here.. the O'Reilly's in la mirada on valley view is one I'll never return to!
DoNotLookDown33
★
☆☆☆☆
a year ago
Price Match is not real. Lady told me they would only price match brick and mortar locations for the specific part I asked for. I came back later after having found the part $28 cheaper at Clark’s Discount Auto Parts in Bellflower. A real brick and mortar location. They refused to price match on the exact same part. I was told “we don’t price match Clark’s.” What a load of dishonest bs.
Don Luepnitz
★★★★★
a year ago
I bought one of their super start Extreme battery with a three-year warranty about ten months later my truck kept going into deep sleep mode despite recharging the battery, I brought it in and it tested good but showed it needed a charge, I told them I had already done so. they offered to swap it out with a new battery and extended the warranty. hopefully, this one lasts longer. but I am happy with their service.
JB
★★★★★
a year ago
One of the best Auto Parts Store I've been too which is not many. I returned a tool rental and inquired about a part that is hard to find and needed asap. Ricardo at the desk not only check for availability but even gave me a copy of the part number and referred possible stores where I can get it. How cool is that... You can tell by the staff working in the front line how well is the customer service. Like anything...people doing the extra mile for the good makes all the difference. Brings good karma. Ricardo is cool.
ROGELIO VILLARREAL
★★★★★
2 months ago
Awesome place bought a superman hot wheel there for $9 bucks and worth $300
