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About Business
For professional Car Repair care in Rock Hill, SC, Rock Hill, look no further than Maaco Auto Body Shop & Painting. Their team excels at delivering top-tier results for Auto body shop and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 256 pieces of feedback. They have become an integral part of the Rock Hill, SC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Rock Hill, Maaco Auto Body Shop & Painting is ready to assist with your next project or repair.
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Google Reviews
Shawn Douglas
★☆☆☆☆ To start off with I realize this is on the cheaper end of paint jobs and I wasn't expecting perfection. What I was expecting is honesty and transparency and that's not what I got. This was my fathers car who passed away and I Trusted Bill and his team and that was a mistake. To begin with the time frame. I was told a week to drop it ended up being around 4. I was told around a week to paint it ended up being 2 or 3 weeks for the first time. This is when the issues really started. The paint job looked horrible. I was expecting some orange peel but not to the level where there was zero reflection on the clear. I was told the whole car would be repainted. 3 weeks past and was told it was ready as I get out there the car was not repainted and looked the exact same except this time I notice that when trying to reattach my door key cover they glued in on instead of using the set screw and had glue all over the door. They told me they would fix it and "repaint the car again" almost 7 weeks past and I finally get the call/ text again that the car is ready. Once I arrive I see that the clear coat actually has some reflection and because of my strife with Maaco I decided to take the car as is since the handle was fixed and the clear has some shine. I open the car door and instantly see grease all over the seats, the interior door panel was not screwed to the door and the cover for the set screw for the door was broken. Against my better judgement I decided to continue with just taking the car and fixing those issues myself. I get the car home and start to inspect the paint job to find that the car was never actually repainted. They decided to sand and buffed the entire car and you can tell that because they sanded through the base coat into the primer. Not only that they got paint on the Chrome roof rails and when they were spraying the clear there is a jean imprint on the front bumper where the clear coat was wet and a pair of jeans touched it as well as clear running on some panels the rear hatch being the most obvious. I am utterly disappointed in the quality of work, the level of integrity and honesty from this company. I would recommend that you do not waste your time unless you okay with completely being disappointed.
Derrick E Baxter II
★☆☆☆☆ To be honest I was expecting good work, but if you want it done correctly I insist you go somewhere better. They ruined my paint on my bumper. It started peeling not even a week later. On top of that they didn’t my bumper on correctly they zip tied it on. They played with my car like it was a toy. Or a project. My under body for my vehicle came off on and almost caused an accident. I ended up taking it somewhere else and having to pay more in repairs. This is not marketable and un acceptable. DO NOT GO THERE they will ruin your car. Once again DO NOT GO THERE ALL trust me
Shyla Omorogieva
★★★★★ Our work truck looks great again. Our employees did a lot of damage and Maaco made the truck look new again. I was a little nervous because I went to another body shop and they quoted almost 4 times the amount. When I met Bill, the owner, he assured me he could handle the work, at the price he quoted. They exceeded our expectations. Customer Service from the entire staff was wonderful. Every one was very polite and pleasant. They even called to keep us abreast of the progress of the repair. We will recommend as well as send more business his way.
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