Mac Haik Toyota Collision

Ben H

★★★★★

8 months ago

Great service. Duran handled getting my vehicle repaired and great job. Kept us informed throughout the whole process and answered any questions we had. Highly recommended

Tyzz-Fen Chang

★★★★★

a year ago

Duran was very professional and efficient with his communication throughout the whole repair process. The repair was also done well. Overall, I am very satisfied with my experience here and I highly recommend coming to Mac Haik Toyota for your repair needs.

Julia Ledesma

★☆☆☆☆

2 years ago

I'm highly upset with the collision center. Not only the lack of communication, but it's been 9 WEEKS since I left my car with them. The "finish timeline" was set back 3 or 4 times. What makes matters worse is that my stickers will be due once I do receive it back. However, I was told I'd have to put 50 miles on my car in order to have it done and get the inspection passed. So I'll have to risk getting a ticket, too? GREAT!

Angela Loveless

★☆☆☆☆

4 years ago

Took almost one month to get my body shop repairs done. Got my car back to find two mouse nests under my front seats. Now to be fair the work done was excellent. My car is like new, paint match was good. Poor communication, lied to several times about estimated date work would be done. I will never go back.

Kristen W

★☆☆☆☆

2 years ago

Held my car for 3 full days, wasting my rental car money to tell me they can’t work on the car. Absolute waste of time and money. The staff there completely lied to me, they told me they would do the repairs which I why I pulled my car from caliber and transferred it to them. Absolute joke. Will never go there again for maintenance or purchasing another vehicle.

Drew Maldonado

★★★★★

Edited 5 years ago

Came in for damage to our 20 corolla . Initially a radar calibration was on our ticket and just before we paid our service writer explained that no calibration was needed and the charge would be taken off. Had he not said anything we would have just paid it and went on our way. Thanks for being honest guys. Work was good.

james mckellar

★★★★★

a year ago

Duran was excellent in every way. Would come back here and refer others based on my experience getting repairs done with him. Get that dude a raise!!!

Neb Yarg

★★★★☆

6 years ago

Had some damage repair done that was caused by the quicklube. My vehicle slipped off the rack and got some minor damage. The body shop and all the employees were great to work with. My vehicle was repaired but the buff job was terrible. Hence knocking off 1 star.

Stacey Morales

★★★★★

5 years ago

Jose Martinez, from the collisions center, was an exceptional assistanting us and Very nice, and informative, and took care of us with fast service. If I need information about my car again i will differently call him back for assistance. That's the kinda service u give a customer when entering a business. He needs a raise.

Huy Tran

★★★★★

4 years ago

Got lucky and there was no other customers getting service done. Sandra and Ralph got me in and out in 30 minutes, no complains. Wifi is also fast and they have a larger no usual vending machine selection and free water bottles.

William Herrera

★☆☆☆☆

Edited a year ago

They said 2 weeks to rapair the truck is almost 6 weeks and every time i called the guy who talked to me is outside of his office that what the lady tells me and i asked them to call me back to know the status of the truck and they never call me back i have to call to hear again that he is stepping outside again .very very bad service

Ben Le

★★★★★

3 years ago

Great service, great job on repairing my bumper and taillights. AND returned my car fully cleaned inside and out! Duran was outstanding

Ricky Ingram

★☆☆☆☆

3 years ago

I was quoted 65 dollars by their rep Jose over the phone to install 1 small piece of molding which he agreed was Toyota's fault it broke in the first place ended up charging me 137$ 2.5 hours when the repair only took 1 hour and 15 minutes very disappointing experience I will not be back

Jose Lozano

★★☆☆☆

a year ago

I went to get an estimate and then got ghosted. I had to go to another dealership.

W D

★☆☆☆☆

5 years ago

They sent my vehicle to auction without my permission and without notification while I was trying to get them to repair my vehicle correctly.

Mustaq Retiwala

★★★★★

2 years ago

Great customer service always by Mr Lawrence Mr Kurt In Sales and by Mr Robert in Service Thank You All!!

David ` Williams

★★★★★

4 years ago

Excellent work great people