Christian Brothers Automotive League City

Daniel Cervantes

★★★★★

a month ago

Normally do all the work on my own vehicles, so it takes a lot for me to trust a shop with my Expedition. I recently brought it in for a major job (replacing both catalytic converters and all O2 sensors). ​Ideally, everything goes perfectly the first time, but what really impressed me was how they handled a hiccup. About 10 minutes after I left, my check engine light came back on. I took it right back, and instead of making excuses, they apologized, took immediate ownership, and fixed the issue at no extra cost. ​Their transparency is unmatched—they send pictures and videos of their recommendations so you can see exactly what’s going on, which leaves no room for doubt. I trust them enough to recommend them to my own parents and will definitely be bringing my business back here.

Gretchen Seidl

★★★★★

2 months ago

I was helped as soon as I walked in by a very pleasant staff member. They were able to perform the inspection immediately and I sat in their comfortable and clean waiting area. After a very short wait, my car was ready to go. I was impressed with the entire experience and will definitely use this business in the future.

ShotgunSsergio

★★★★★

4 months ago

While I didn't have any actual repairs performed I'm giving them five stars because of their alignment check for my car. My car was pulling to the right after a new tire install and I wanted to get my alignment checked. The tech pulled the car back, gave me a printout and went over it and it was found while it was slightly off, it would not be the cause of the car pulling. There was no pressure and no BS just a quick and honest diagnostic.

Sandra Perez

★★★★★

2 months ago

Christian Brothers did a great job replacing the brakes on my car. They were very polite and informative. I also received a detailed estimate after a thorough examination of my car. It is so nice to work with a Christian company that can be trusted.

Donald Pistorius

★★★★★

5 months ago

Went by earlier this week after having major brake issues with a newly bought vehicle. Despite being visibly very busy they had me an estimate by 12:00 and were very empathetical to the fact that I felt wronged by this dealership. They kept that in mind when providing an excellently fair quote. Thanks to Josh and the rest of the team there this location has earned my full respect. No one looks forward to car repairs but if you want things done right, look no further.

Naglis Povilaitis

★☆☆☆☆

3 months ago

Extremely Unprofessional, Overpriced, and Technically Incompetent Review: I brought my 2015 Toyota Sienna to Christian Brothers in League City on Tuesday morning, clearly explaining that I needed the vehicle urgently. I specifically authorized a compression test, and if it passed, I requested that Bank 1 valve cover be removed. Since then: The shop ran a diagnosis but did not perform the authorized work, leaving my car untouched for 3 full days. They repeatedly promised the work would be done “first thing” the next morning, but no work was started and I received no updates for hours after opening. During this time, they took another car ahead of mine without notifying me. The staff did not know basic engine layout, initially quoting $315 for Bank 1 valve cover removal because they thought it was the outer bank, not the inner bank (Bank 1 = firewall/rear side). They then quoted $835 for a compression test (Toyota Mac Haic $380) claiming it would take 4 hours because the intake plenum must be removed — a job I personally completed in 2–3 hours as a first-time DIY, proving their quote is absurd. Additionally, they charged $200 for diagnostics alone, which is extremely high considering the minimal work and communication provided. Dealership charges $175 and its free if you do the work. They misdiagnosed my car, telling me it needed a new engine or timing chain replacement. They even sent me a video of what they claimed was a chain rattle and knocking in my 2GR-FE, but this is normal for how the engine sounds and runs — there was no rattle, tapping, or abnormal noise. This behavior is scammy, unprofessional, and unacceptable. They clearly lack technical knowledge, inflate prices, waste customers’ time, and appear to use fear tactics to try to sell unnecessary repairs. Honestly, they should consider closing down and trying something else. I would not recommend this location to anyone looking for competent and honest automotive work. Josh is a lying clown that has 0 technical understanding and so is the manager quoting 4 hours and $835 for a compression test. AVOID!

Robert Jones

★★★★★

5 months ago

I've always come here for my automotive repairs. Customer service is great, the usually get it done pretty quickly and are eager to strike up a conversation. Josh has been very helpful when deciding what to pay for. He explains everything they want to do to my vehicle and lets me know where each bit of the cost is coming from, whether it be parts, labor, ect.

Denise Gutierrez

★★★★★

3 weeks ago

The best state inspection experience I’ve had . Great price , fast and super friendly! Will most definitely be going back for anything else my car needs 10/10 !

Kathy Higginbotham

★★★★☆

5 months ago

They were straightforward and on the job quickly. If youve ever had to wait, literally, for weeks to get your vehicle back from a mechanic, you can appreciate getting your vehicle back in a timely manner. The service was pretty pricey, but was done right, which I appreciate

Mike Wallace

★☆☆☆☆

Edited 6 months ago

My niece went to this location for her brakes. She was told all 4 brakes were metal on metal and she need new 4 new rotor/pads and brake fluid and quoted her $1200. $50 was just for brake fluid itself not including labor. She came to my house for me to replace them. All of her pads except for 1 were fine other than being ready to replace. The inner passenger was actually metal on metal with some rotor damage but nothing that couldn’t have been turned. I went ahead and replace both front rotors and all her pads for around $150 imparts and her brake fluid tested fine. This place is literally the type of place they warn you about and tried to take advantage of a young woman. Avoid them at all cost. In response to the Owner’s reply since I can’t reply directly. So the $1200 quote was for just front brake pads, one front rotor, and rear brake pads? Sounds like that is trying to take advantage of someone even more? Charging $50 for $16 worth of unnecessary brake fluid? You definitely are and do(after reading other reviews) taking advantage of people. You should be ashamed of yourselves. Where are these Christian values?

Kate McMains

★★★★★

4 months ago

I just had the most amazing experience with CB. I woke up to my check engine light and TRAC OFF, right before I had to leave for work. Great start to my Friday. Turns out it was ME forgetting to close my gas cap all the way. They did not charge me, and gave me some great tips for my next oil change! The entire staff were so kind and made me feel so so comfortable. Thank you so much guys!!

Jenny Krenek

★★★★★

4 months ago

I came for a state inspection and a tire rotation. Everyone was super sweet! Josh went the extra mile and helped me out. He was professional and friendly. Plus, I loved the music. If I could give this place more stars I would!!

Perry Fulcher

★★★★★

3 months ago

Greetings from the staff was immediate and warm as though my business was really welcome, unlike your competitor who is located just a block from my home. The service was efficiently provided. I will return with my other vehicles when service is needed.

Vladislava Sicicorez

★★★★★

4 months ago

Josh was wonderful! He really knew his stuff when it came to my Tesla, which was such a relief. He took care of the tire rotation quickly and made the whole process super easy. I didn’t have to worry about a thing. It’s so nice when someone’s both knowledgeable and kind

Keith

★★★★★

5 months ago

The customer service from Josh was outstanding and very professional. The service was for an oil change and brake fluid flush and refill. Everything was great and completed in a very efficient manner. This was my first time using Christian Brothers and I’ll definitely use them again.

Brittany Lee

★☆☆☆☆

Edited 5 months ago

I had a similar experience as the other one stars. Feeling ripped off. There are hidden apparently unexplainable fees. When I was sent my initial quote it said one thing. Then when I approved the quote it jumped up. They included a diagnostic that I paid for the day before and couldn't explain the additional increase. A software update cost 175 dollars (unheard of), and a hose that never ever showed up as a problem was "broken." A hose repair and software update was over 1000 dollars. I could've and should've went to the dealership. Would've paid less and would've had a better experience. On top of that I was explaining the issue and regardless of showing them what the codes arw I was immediately offered an oil change amd when discussing the issues they consistently tried to get me to do an engine diagnostic after being told no more than once. Diagnosing the engine (no repair) was almost 2000 dollars which again, I can get cheaper and will. While I'm new to the area, this was the first place I tried and I will not return. I will shout out a gentleman with long hair that works at the front counter, he is the best thing at that place. He made the first 10 min of my experience pleasant. Update to the previous review. The owner did call. He sounded very convincing in getting to the bottom of the issue, however, no follow through. On top of that it only took 4 days for my truck to not work again. I was told by Christian Brothers it was an engine issue etc.... not the case at all. My fuel pump went out, that's it. That was never even looked at so less than a week later my truck was towed to a shop that actually fixed the issue. Needless to say Christian Brothers took 1000 of my money for an issue that wasn't the issue at all. I was told that I was screwed out of my money at Christian brothers for the issue they "fixed" because the repair should've never been nearly as much as I was charged. Never again. Stay away.

Gagan Sood

★★★★★

5 months ago

Outstanding service experience. The staff were courteous, welcoming, and highly professional. The service was completed promptly and efficiently. I will certainly return for all my future car service needs. Special thanks to Josh for his friendly and professional assistance.