Made in America / Made in Japan Sacramento Automotive Repair

Tim Thomas

★★★★★

a year ago

Needed a new purchase inspection. Shop was able to get me in the same week, gave me an impeccable review of everything, and by the time I read the report I felt like I owned and knew the truck since it was new. They were fantastic, friendly, and incredibly easy to work with. Definitely going back for more service.

Claudia Ruiz

★☆☆☆☆

a year ago

Unfortunately I have to write this post as I have tried to privately reach out to the company to help us, and I have not gotten a response. Our vehicle got stranded in Tahoe and we towed it to Sacramento after reading reviews on YELP and checking their website that advertised "full service auto repair specializing in Ford". Our experience has been far from what the reviews say. We were contacted and told we had a faulty fuel pump after our engine light was on. We are from Southern California and trusted the diagnosis given over the phone which they said required them to drop the tank to repair. We authorized the repair, believing the diagnosis was correct. Two weeks later we still didn't have our vehicle repaired and were now being told it was possibly the catalytic converter. We inquired if the misfire was gone after the repair of the fuel tank and were told the gas fume smell was gone but the misfire was now minor. We had no choice at that point but to pay to transport it back home after we had already paid $1900 in repairs and the vehicle was clearly not repaired or drivable. Upon delivery we immediately smelled the fuel and saw the white exhaust. Transporting a vehicle is not cheap so unfortunately, we were out that expense as well and no repaired vehicle. As soon as we had it with our trusted mechanic, he had a diagnosis the following day and repaired the fuel injector issue. We had our vehicle within a week and running smoothly. I reached out to the manager, Chris, to see if we could meet half way on the expense since they charged us for something that did not repair the vehicle, nor the initial issue. I have yet to hear back from Chris although he took my information and said he would call me back. This company does not diagnosis the issue correctly and is not responsive in a timely manner once they have their money. Unfortunately we had no other choice but to follow reviews when we chose them. I hope no other family has to go through an experience like this. This is not a reliable company and I hope this review helps anyone who may be in a bind and relies on reviews.

Tami Southward

★★★★★

a year ago

I was able to get in right away and my car was out in a few hours. I got the best price for what I needed and the report on my car was thorough! These guys are excellent! I’m so glad I found them.

Evan Bladh

★★★★★

9 months ago

Quick and reliable service. Used Made in America/Made in Japan to do a pre purchase inspection of a vehicle I bought. They were very thorough and provided solid information and a detailed report. I highly recommend.

Arun Arunkumar

★★★★★

11 months ago

I was looking to buy a used car in Sacramento which is a few hours from where I live and contacted Made in America/Made in Japan to coordinate this with a dealer there. They were extremely responsive, communicated well with me and did a great job in checking the car out and giving me a very thorough inspection report. I am very happy working with them and would definitely recommend them for anyone looking for a honest and diligent shop!

Steven Patching

★★★★★

7 months ago

Outstanding service, very professional, and evaluation of the car was available very quickly! Very comprehensive inspection of the vehicle!! I highly recommend this company to anyone trying to purchase a used car to get an independent car evaluation. Steven Patching, MD

Tonga Hackett

★★★★★

8 months ago

I just love Make In America shop. They are very professional, honest, and polite. They always fixed the problem the first time. I am so happy I found them and will always bring my jeep back.

e p

★★★★★

a year ago

These guys and gals are wonderful. I've been taking my vehicles here since I arrived in Sacramento 5 years ago - first a little Prius-c and now a Honda Fit. They are knowledgeable, professional, and not looking to rip you off. They're also super friendly and nice, which means a lot to me. Highly recommended.

Yoo Mee Benowitz

★★★★★

7 months ago

Amazing service and staff. I took in my sister’s car after getting a quote for over $1200 at the dealership for a belt replacement and they got it done for $600. Incredibly honest and fast service.

Jason P

★★★★★

10 months ago

My second visit and both were positive despite the issues behind the repair. They were patient and communicative with me and very thorough with their inspections. It’s hard finding an automotive mechanic team to trust. I believe these guys are loyal to their customers and I’ll be returning. Thanks again!

Louise Ziegler

★★★★★

7 months ago

I recently underwent a Pre-Purchase Inspection on a 2020 Subaru Forester (Salvage Title) with Made in Japan and it was all around a great experience (shoutout to Chris especially). 1. Communication - both through email and call, they were very prompt and were very patient with me even when I had to reschedule the appointment a few times! 2. Thoroughness - the inspection itself was very thorough and well done. They included a digital report with photos of all different parts and systems that they checked (below is a general overview of what the report looks like - you can open up each item individually). Furthermore, upon return, Chris talked us through the inspection and gave general recommendations for future maintenance. It was invaluable for helping us make a decision on this car. Chris was also incredibly knowledgeable on all things Subaru and gave us good, honest advice. 3. Price - the pricing was very competitive and reasonable for the work they did (~$154)! It took around 3 hours from drop off to pick-up (exactly the time they predicted), but it was no problem since there were food options in walking distance. Would highly recommend a PPI here if you need it, especially in Subaru's or other Japanese brands.

James Edmondson

★★★★★

5 months ago

My 2022 nissan, this is by far the best repair shop l have ever used.very knowledgeable technicians and professionals customers service. Explaining the process and issues throughly, highly recommended.

Jackie Robinson

★★★★★

6 months ago

I recently had my Honda Odyssey's water pump and tension replaced. The experience was timely and correctly done. Chris explained things to me as elderly woman to where I could understand. I have be going to Made In America for 21 Years and I will not take my car anywhere else. I highly recommend them

Bailey Walatka

★★★★★

7 months ago

I have started using Made in America Made in Japan for all my car needs. It’s really nice having a full inspection done whenever I come in that way I know if there’s anything need to pay extra attention to on my car. They also never push to upsell anything and are very honest people to work with. I’d definitely recommend coming here for general maintenance as well as any car issues, they are great to work with!

Emoney .TheGreat

★★★★★

5 months ago

Real stand-up guys here at this shop. Pricing is very reasonable compared to other mechanics I've been too. Comfortable atmosphere in the waiting room but they are also within walking distance of a shopping center where you can go eat or run small errands while you wait.

Hiromi Satsuka

★★★★★

5 months ago

This was my second visit. They’re always quick to respond, professional, and very kind. Even though I’m still learning English, their explanations are easy to understand. I always feel safe leaving my car with them. Thank you as always!

anthony fontela

★★★★★

a month ago

Chris was great! I hired Chris for a pre purchase inspection for a Honda Pilot. He was very thorough with going over the details of the inspection. Very knowledgeable. I will be bringing any other pre purchase inspections here. Thanks Chris!