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About Business
Mallen's Automotive brings expert Car Repair solutions to the local community in Yuba City, CA, Yuba City. From Auto repair shop, Air conditioning repair service, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Yuba City, CA appreciate their attention to detail, leading to a consistent 4.3/5 rating from 50 reviewers. By focusing on the specific requirements of the Yuba City, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Yuba City, CA and beyond.
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Google Reviews
Zandra Marie
★☆☆☆☆ Do not go here. They will take advantage of you if they sense you don't know anything about vehicles. Tell me why they didn't see a leak and it was obviously leaking when I picked up my vehicle? My friend and I even showed them....and they didn't try to remedy the situation.
Mariah McCarthy
★★★★★ This place, every time I go there they have helped with tons of information, and suggestions so that I don't end up spending money when there are other things that need to be done, (code clearing, drive cycles) before getting my car smogged. Definitely not going to tell you things to just get you to spend money with them. These helpful suggestions ended up saving me a lot of wasted time and money to ensure I was able to accomplish getting my car smogged without having to keep repaying when it didn't pass. Definitely trust worthy business!
Ciara Wakefield
★☆☆☆☆ Several weeks ago, I took my truck to Mallen’s for repair. 4 WEEKS later, they told my my truck was ready. I paid the $1200 bill and drove home. The next morning, my truck wouldn’t start! I went to Mallen’s and the service manager said he would talk to the mechanic and get back to me with a game plan. Two days passed... Frustrated, and going on 5 weeks without a vehicle, I decided to take my truck to Dodge for repair. Within hours they had diagnosed the issue and I had my truck back in a few days. My truck had been misdiagnosed by Mallen’s and the $1200 I spent did nothing to address the problem. I went to Mallen’s and was told that the owners were in Hawaii for the holidays and that I would have to wait for any sort of resolution until they returned. I stopped by Mallen’s today and spoke to the owner, Kevin. This interaction was the single worst customer service experience I’ve EVER had! He was irritated that he had to talk to me! He made excuses and complained about how much money it had cost HIM to work on my truck. He blamed Dodge for not selling him the correct part. When I asked for my money or some sort of resolution, he laughed and told me there was nothing he could do for me. I told him I would tell everyone in town that he took my money. He said I was threatening him and he asked me to leave! I have been understanding. I have been patient. But now, I’m angry! Save yourself the hassle and $$$$ - AVOID MALLEN’S AUTOMOTIVE!!!
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