Markquart Toyota - Service Department

James k

★★★★★

5 years ago

Purchased my Tacoma from this dealership and have used the service department since then. Very well run, professional, clean, friendly. I've been very happy

Hal Swanstrom

★★★★★

4 years ago

When I need service people are friendly and perform work in a reasonable time. I particularly like working with Jay in sales because he knows a lot and has a great information file.

Aave Longfur

★★★★★

5 years ago

If you're looking for a very pleasant experience and easy going attitude without any pushy sales tactics ask for Abby. I enquired about a vehicle on CarGurus on a Saturday and she reached out to me right away on Sunday (Prob her Off day, non business hours aka convenient for a working customer) and we were able to set soemthing up ahead of time for the following week. Couldn't be happier with my new Tacoma and I have nothing but good things to say about my experience at Markquart Toyota!

Josey Wales

★★★★★

Edited a year ago

Always a great experience. Staff is attentive, considerate, and oil changes are timely.

Mike Gecan

★★★★★

3 years ago

Had an equipment recall on my 2019 Tacoma (potential fuel pump failure). Markquart took care of me very quickly. Efficient and friendly!

Gary Lewins

★★★★★

5 years ago

We bought a 2019 certified Tacoma yesterday. Abby Maliszewski and the rest of the team were all super to work with. They were all very fair and honest throughout the process. We live in Green Bay but our local Toyota dealer did not have the vehicle in stock that we wanted. We felt it was worth the drive to Eau Claire. I would recommend this dealership for anyone that is looking for a new or certified used Toyota.

Dung Ly (Young)

★★★★★

4 years ago

I went in with lot of problems and little knowledge when it come to automobile. Randy was so patient and understanding to seek a potential solution for me and my car. He gain my trust because of his professionalism and I know who I want to speak to when I come back to Markquart Toyota.

Lborguy

★☆☆☆☆

5 years ago

I had my 2012 sienna worked on at Markquart toyota and they over charge me. Even ask the supervisor and they corrected for me but if I didn't say anything, I would have over paid. I also ask about the noise coming from the rear diff. (Nate) one of the supervisor says it was the alignment and tires. Already had the wheel bearing done on both sides myself. Didn't even bother to help me find the source and it took them 3 days to do alignment, recharge a.c and a sensor wiring harness. I found out what the noise was, it was the rear differential coupler. Markquart didn't take the time to ask what I knew about the problem instead they made their own opinion. My bill at the end came to $913.68 after I told them about there mistake. They just lost a loyal costumer.

Mark Lorentz

★★★★★

5 years ago

Very professional, helpful, and they have 3 different waiting areas. Free wifi, super clean, and complimentary beverages. They also wash your car with every service call. If your car is clean, they will give you a voucher.

Randi Hoffman

★★★★★

6 years ago

We have purchased four Toyota vehicles since 2004 from Markquart Toyota and have had all of them serviced there even though we have to drive 50 miles to do so. The quality of the work done in servicing our vehicles has been outstanding and our service-related questions have always been satisfactorily answered. Toyota makes great vehicles and Markquart keeps them running very smoothly. The staff at Markquart Toyota is fantastic. Great product + great people = a very satisfied returning customer.

Lisa Klatt

★☆☆☆☆

6 years ago

Made appointment to get brakes changed. Not only did they charge us 60 bucks more then what was originally said but also questioned why it would take 4 hours to change brake pads Randy J said because our vehicle wasn’t the only one being worked on. So what they are double dipping hours? In the end labor was 2/3’s the cost of the price for something as simple as brake pads. I wouldn’t even give them a one star rating and will never go back to have service done by them ever again. Nissan is a way better dealership with way better prices.

Carrie McDougall

★★★★★

5 years ago

This is a review for the dealership as a whole. First of all car shopping here is not intimidating or overwhelming. The selection of vehicles is amazing. I had a great car (leasing) experience here. Josh and his team went above and beyond for me to drive off with the perfect vehicle. I will continue to be a customer of Markquart Toyota !

Beth Proctor

★★★★★

2 years ago

I received a fair estimate, the work cost less than expected, and the job was completed ahead of schedule. The entire staff ensured I understood the process and I was completely satisfied with the results. I highly recommend the service department!

Kathleen King

★★★★★

a year ago

I recently had the pleasure of working with Service Consultants Casey Stanton and Randy Jones. Randy actually got behind the wheel and took the time to explain and demonstrate the options and functions of all those confusing icons! At Markquart Toyota, all of the employees I've interacted with have been friendly and helpful.

Maria Teresa Connolly

★★★★★

5 years ago

I have taken my car to Markquart more than once and have always been very happy with their service. This time, I have to say I am EXTREMELY happy with all they did for me. Randy Jones was amazing! He and his team were very caring and understanding and made a stressful time become very easy due to everything they did to take care of me and my vehicle. A special thanks to Scott, as well, for being patient and helpful. I highly recommend them! Thank you!

Jason Hoffman

★★★★☆

a year ago

Overall decent experience. I went in for a 50k service. I was greeted immediately and kept in the loop throughout the service. Super friendly and helpful staff. My only complaint is that I was told on the phone when I booked the appt, as well as onsite that it would only take an hour, and it ended up taking at least 2 hours. So setting realistic expectations would be much appreciated in the future so that I can plan accordingly (I had planned to wait there instead of line up a ride since it was only to take an hour).They also parked my car outside in the pouring rain once the service was done for me to pick up (I was already onsite) and told me they didn’t have room in the covered bay for it. Didn’t super appreciate that. I would have felt better taken care of if they had made it happen to where I didn’t have to walk out in the pouring rain to get to my car. So overall nice experience, but still felt like a big car company in how much I felt actually cared for and logistics-wise.

Diane Johnson

★★☆☆☆

6 months ago

Have always received good service, but my recent appointment was disappointing as they now tack on a 3% fee if you pay with a credit card. My service tech was nice enough to get the fee waived this one time. Moving forward I'll be taking my Prius elsewhere. Seems ridiculous to me that a large dealership like this would shift what is typically seen as the cost of doing business, to the customer.