About Business
Marshall Cretin Auto Care brings expert Car Repair solutions to the local community in St Paul, MN, Minneapolis. From Tire shop, Used tire shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in St Paul, MN appreciate their attention to detail, leading to a consistent 4.3/5 rating from 48 reviewers. By focusing on the specific requirements of the St Paul, MN area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across St Paul, MN and beyond.
Google Reviews
Dylan Young
★
☆☆☆☆
4 years ago
I went here awhile back and I've been on the fence posting for a long while but I just had to. My car wouldn't start--looked like the battery, and then when I jumped it, it wouldn't hold an idle. I had it towed here because it's close and I get a 10% discount on labor because I'm a mover of AAA. I dropped it off and heard back I'm a short while that they had charged the battery and tested it and that wasn't the problem. Unfortunately the idling problem was due to the IAC(idle air control) valve, they told me. They then told me that it would cost about $450 to repair total. I said I would have to think about it as my old Jeep is only worth 1500$ and sometimes things go out on it and I didn't want to keep getting nickel and dimed. They said they would hold it for me while I figured out what I was going to do. In the mean time I rented a car to get around and proceeded to car shop. A day later I stopped in to pay for the assessment and the battery test. That was about 150$-200$. Probably 50$ more expensive than last place I've been. I again and again told the person both on the phone and while I was paying that I rented a car so I could get around and that I was shopping for a new mode of transport. But it wasn't until I had left the building and was grabbing my stuff out of my car and about to leave that the owner of the shop(he also took my payment) walked out to me and informed me for the first time that MY CAR RAN FINE. That the IAC valve was faulty but they got it working--it would EVENTUALLY need to be replaced. I was steaming but he had walked away quick. I wasted money on a rental. I wasted time shopping for a new car. That was about 1 year ago. Just recently my IAC valve acted up on me again. I found one online for 5$. The most expensive one online is 45$. It was easily accessible and had two screws out, pulled the old one out and put the new one on, and put two screws in, and done. Presto. 5 minutes of labor from someone who doesn't know a thing about cars. And a 5$ part. These guys don't care about you. Go anywhere else. MILLERS on Ramdolph is great, so is the BP service station Randolph and Snelling. These guys charge 50$ extra just for an eval. 149$.
Tianna Green
★
☆☆☆☆
6 years ago
Called and asked if I could get an estimate for the suspension on my car. They gave me a price and I dropped of my vehicle. They then called me and told me that my vehicle was ready to be picked up and gave me a list of items wrong with my car. No prices no estimate. I was then told in order for me to get the estimate that I was requesting originally I would have to pay for a diagnostic. Do not bring your car here they are scam artists. One star very ghetto would not recommend.
Emi Lyman
★★★★★
3 years ago
We brought our car to the dealership multiple times for leaking tires and each time they said nothing was wrong. The tires continued to leak, so we tried Marshall Cretin Autocare. They re-sealed the leaking tires and patched on with a nail in it that they found. They were really nice to work with, on time and affordable. Leaks no more! We'll be going back.
William Holmes
★★★★★
Edited 6 years ago
I've been going here for years. Their car repair service is honest, swift, and reliable. I would recommend them to my grandmother. In response to the one star reviews: if you want someone to bow and scrape in front of you, go to the yacht club. If you want someone to do right by fixing your car, go here.
Rochelle N
★★★★★
5 years ago
The mechanics here are some of the best around. I’ve been bringing my Excursion here for regular maintenance & repairs since finding the place about 2 years ago. Communication is excellent and they are very honest about what work needs to be done and when. Highly recommend!
James Nagbe
★★★★★
5 years ago
Great customer service and very professional team. I was in a very tight situation and business was willing to work with me every step of the way. I highly recommend taking your vehicle to them. They'll take good care of you. I wish I did not live almost an hour away because I would take my vehicle to them regularly.
Dylan Michael
★★★★★
2 years ago
This place is great! As much as an inconvenience a vehicle issue can be I have no complaints or worries about bringing mine here. The service that Dan and the crew provide is honest and quick which has taken the stress out of the whole process. I would highly recommend!
Glo Chamberlin Tv
★★★★★
7 months ago
Andrew Is the man with the plane this guy needs a raise yesterday I stopped by an was having a hard time let’s just say Drewman came through and saved the day for a playa ohyeahh 😎
Stefanie Novak
★★★★★
8 years ago
Although I have a good mechanic across town, this place is becoming my go-to as my neighborhood shop. They're super friendly, usually have good appointment availability, and they've fixed quite a few things for neighbors I know for next to nothing, when they could have charged $$$ for labor. Note that the bad reviews are for one convenience store clerk experience and from a guy who bad mouths every gas station in town, if you read his other reviews.
Teddy Gustafson
★
☆☆☆☆
3 years ago
Technician diagnosed wobbly wheel on my Nissan after oil change. Quoted me $320 for a used wheel for a 2008 Nissan. I found a new wheel for a $100 online with shipping. Brought them the new wheel and they installed the new wheel in the wrong location. (Partially, my fault for not asking them to double check after new tires were installed). The charged me $45 for this. They thankfully did not throw away my original wheel. Installed my 2008 original wheel and removed the wobbly one, today. They charged me $45 again for this service. Not really owning their mistake for endangering my safety for an issue they diagnosed and wasting my time. If you want to be price gouged for parts and double charged for the same service go ahead with Cretin auto.
Andrew Pedersen
★★★★★
10 years ago
Impressed with the friendly service and the way they treated my car. As a car guy who simply didn't have enough time to do the work myself, I was skeptical about taking my vehicle to a new local shop. From start to finish this team was top notch; accurate estimates, extremely fast service, and cheaper than I expected. 5/5 Highly Recommended!
John Schatz
★★★★★
2 years ago
They are the best and I trust them implicity with my car! Dan and the team here provide excellent service and customer care. I can't say enough about how they've helped keep my 2009 Hyundai Sonata running. I really value the time they take with me to discuss and explain issues and provide options. Incredibllye friendly and easy to talk to, they have gone above and beyond for me and I know so many people in the neighborhood who say the same - that's how I started going there. I'm also always impressed by how quickly they get back to me and keep me informed as they are doing work. I highly recommend Dan and the team at Marshall Cretin Autocare!
Andrew Dorothy
★★★★★
3 years ago
Dan, Maynard & the whole crew are the best. Started using Marshall Cretin Autocare because of proximity to my apartment & haven't taken my vehicle anywhere else since. Honest, trustworthy, very prompt work, fair rates & always excellent customer service. I always know my car is in good hands with them for any issue & that helps me have peace of mind & feel safe on the roads which is greatly appreciated.
Brendan Western
★★★★★
3 years ago
Great auto repair shop at an unassuming location. Scheduled my rebuilt truck for an alignment after replacing a part and although they couldn't complete the service due to an extenuating issue, they were able to get me in within a day's notice, put the truck on a lift and diagnosed another issue for no charge. This business is not a frame shop, but they're great hardworking people who I would not hesitate to bring my family's vehicles to in a second if my local mechanic is not available. 7 out of 5 stars.
jesse bruley
★★★★★
a year ago
You the cheapest gas in the área ... %90 of the time, come here ... garage for repair attatched as well. Not to mention Andrew is great and treats customers fairly w respect and humor. I don't go anywhere else, and those are facts!
John Smith
★★★★★
9 months ago
Andrew/drew helped out a lot & was overly helpful! Made my transaction 10x better and the outcome was a full tank of gas and leaving the store with a better attitude. Stand up guy and definitely solid.!
Lori Mitchell
★★★★★
a year ago
Andrew Neale helped me when l was asking a question about my gas discount for a 12% off gas, that l didn't see on my bank account that charged me for full price, so when I went back to the gas station I showed it to him. And he gave me $5 out of his own pocket, I thought that was so nice of him.... So I have to say they have excellent workers there.
Nicholas Wilkie
★★★★★
6 months ago
My go to shop!! They do great work. You will pay more here but the quality is without question. I have been going here for 25 years easy and so have my friends and family. Thank you Steve, Dan, and the rest of the crew.
Elizabeth Hinz
★★★★★
6 months ago
These folks are really stellar! The service staff and the front office staff are just great - the work done is solid and done quickly, they are so organized! and office staff are polite, friendly, helpful. The shop is always well organized and clean. It's great to have this resource in our neighborhood!
Steph Romero
★★★★★
2 months ago
Dan and the whole crew was wonderful. Very transparent about what options I had and close estimates! They were very timely and good communication was great, I would high recommend!!!
