Master AutoTech

Sultana

★★★★★

4 months ago

I chose this place because I needed to work while waiting on car repairs and their lobby is actually super nice for that. I'm newish to the area and have been to a couple other mehanics but felt like I hadn't found the right one so went here because I needed some stuff done. Went in for an alignment and oil change. I was pretty sure there was a leak somewhere because my coolant kept running low after refilling it. I asked if Phil could check that out for me. He ended up taking out a decent amount of the engine and found the leak! Super happy I didn't blow my head gasket. He actually didn't even charge for the labor looking for the leak or the part he used to fix it. I feel like a good portion of the work he did today was literally finding that leak so I am extremely grateful for that. On top of that, my car key is a bit of a mess and breaks open easily. He gave me so many affordable options on how to correct the issue. Juan (at the front desk) and Phil were just really nice and helpful. Juan was really patient and great at explaining my options when it came to the damage I'd done to my tires. You can tell that Phil takes a lot of pride in his work. Will definitely be coming back here for my car needs.

Gordon

★★★★★

4 months ago

I went in last Thursday for a Motorcycle Safety Inspection with no appointment. I walked in and the lobby was nice and clean and was greeted within 30 seconds from an employee who came in from the garage. I told them what I needed and he said sure let me get the guy who does the inspections. Phil B. Stopped what he was working on in the garage and helped me immediately. He was super polite, friendly, and efficient. I’d recommend these guys any day of the week. All I ask is for a little respect, honesty, and efficiency and Phil B and the crew gave me that in spades. Thanks guys, highly recommend.

Parker Peterson

★★★★★

a month ago

I went in for a Pre-purchase Inspection on a used car I was considering buying. Juan came back in after a bit and told me that the car had a lot of problems. He shared what they were then offered to either continue with the PPI and charge me, or let me walk away with the new knowledge without needing to pay. Very grateful for their honesty and transparency! Definitely recommend!!

Kristian Hargett

★★★★★

3 months ago

Awesome auto repair shop! Very knowledgeable and fast service. Phil really took care of me. I didn’t have an appointment but they were able to get me in and out quickly with their busy schedule. Highly recommend.

theera suksutt

★★★★★

a month ago

The shop is my main go to people. They will give you a fair assessment. I send my fleet to these guys, they have not disappointed me. The works done on my fleet have been exceptional.

joergen pilz

★★★★★

a month ago

Excellent service on my cat replacement. Went to another shop initially and had to go back 3 times and still no fix. Check engine light has been off after Masterauto replaced what needed to be replaced. Very knowledgeable mechanic.

Bradford Denham

★★★★★

3 months ago

My family and I have been patronizing Master AutoTech (formerly Master Muffler) since about 1975...back when I talked my Dad into getting dual exhausts on our '72 Buick Centurion 455-4 sedan at their 3865 S State Street location...and I've patronized them ever since. I had my '96 Bronco taken care of at the Sandy Location many times, and when I bought my 2006 Mazda 6 sedan, I was referred to Phil Baillargeon out in WVC. I patronized Phil there for many years, and then followed him to the 6700 S State Location when he moved there. Finally, when Phil transferred to this Main Street location downtown, I started to see him there for my Utah State emissions inspection, and have come back each year since. I do so because Phil is a car-guy, and understands how to fix them...and as he's done on my Mazda sedan many times, performed repairs to make sure it runs clean and passes emissions each year without fail. He's direct, honest, and handles the inspections like a pro. And again, just today, exhibited his patience with me and my 19 year old car...and got it to pass the emissions inspection. Just a great mechanic that knows/loves cars and takes care of his customers. I will continue to patronize Master AutoTech and specifically support Phil and his team of mechanics for years to come. Five Stars for great service from Phil and his team. Thanks, and see you again next year!

Alec Nelson

★★★★★

6 months ago

I cannot say enough good things about this place. Was really concerned about the kinds of repairs and costs that would be incurred getting the car fixed. The manager, Phil, took excellent care to fix what was needed at a very very reasonable price. Phil and his team acted professionally, courteously, and with extraordinary levels of grace in a stressful situation. Thank you for making the car happy again!

Frisco L.

★★★★★

4 months ago

Great work performed by Phil! Phil was very knowledgeable about the different exhaust options available and an affordable price range for me. Changed my exhaust in an hour and a half! Thanks again..Great doing business with Master AutoTech..Highly recommend

Jaidynn R

★★★★★

6 months ago

These guys are awesome. My car is basically a rolling pile of junk held together by prayer, and even though they didn’t end up doing work on it, they were super helpful and accommodating the whole time. I really appreciate their honesty and being straight-up with me. I’ll definitely be bringing any future cars here without a doubt and If they can be this great with a turd on wheels, I can only imagine how good they are with a car that isn’t on life support:,)

Richard Corbin

★★★★★

2 years ago

Walk-in, No appointment. I was immediately greeted by "Mike" and made to feel Welcome. Ultra clean inside & out. Business handles car maintenance & vehicle inspection as well as files for your registration when due. You no longer need to go to DMV and wait in long lines. Renew & get it all right here. Tires, brakes, mufflers, alignments, and so much more. Their Premium Full Synthetic oil-change is $18.00 cheaper than my dealerships oil-change. So I automatically saved $18.00 plus they offered Coupon $8.00 off oil-change. I saved $26.00. Ultra-ULTRA comfortable waiting area with couches & lounge chairs plus refreshment snack machine. Very clean Male/Female Restrooms. FREE WI-FI ! I highly, recommend this Terrific Master Tech location. Please see photos.

Cristopher Tena

★★☆☆☆

4 months ago

Had an appointment. Went in early and they took their sweet time getting to my car. Michael said they were understaffed and that one of the technicians did not like to stay busy. Ok, well maybe don't book more cars than you can take? They diagnosed the problem with my car and for three days Michael did not call the warranty. On day two after I called he asked me to call them. I called the warranty said they couldn't do anything on the shop called. Finally on day three I went back to the shop and there was another lady and she called and was able to get back to me about what my warranty would cover. Took my car that day to another and they fixed it the day after.

Michael Beers

★★★★★

3 months ago

I had a lot of work that needed to be done on my vehicle. They gave me a same day estimate on every concern I had. It was more than I could afford so they helped me prioritize repairs and split the cost of repairs for a latter date. Juan was awesome and helped me out with everything.

Jillian Crystal

★★★★★

2 months ago

Very nice shop, the people there were very helpful and my car was done within two days. I’m very happy with my experience and I will definitely be coming back to them in the future

David Johnson

★★★★★

3 months ago

I know quite a lot about cars, which doesn’t mean I want to fix it myself, but I can tell when a mechanic is full of it. The guys at the master auto tech downtown are great. In my experience they are always honest, quick and fair.

Alex Moyers

★★★★★

a month ago

Went in for a brake change and they were quick, friendly, and did not push extra services. Great experience!

Jenny Brown

★★★★★

Edited 2 years ago

What an excellent auto shop. Very clean, spacious waiting room. We were helped immediately by the very nice staff. It took them less than half an hour to diagnose and fix my car, despite not having an appointment. Will definitely be returning.