Mathews Auto Body

Jay A.

★☆☆☆☆

a month ago

Took my car here because the reviews said they were the best. I made a mistake having high expectations due to the reviews. Looking at the estimates, they were charging my insurance over $2000 to sand down and paint over the old rear bumper instead of just replacing it for much cheaper. They even told me any other imperfections outside of the accident area would still show after they refurbish the bumper. Other customers say their car was detailed but mine came out dirtier than how I brought it. Other customers say the shop fixed little things while their vehicle was serviced but when I pointed tiny things and asked for a quote, I received astronomical estimates. I will not be back to this place.

Robert Keenan

★★★★★

2 months ago

Having work done on your vehicle is always stressful but Matthew's Auto Body made it as easy as possible. The car looks great and is good as new. There were unforseen issues along the way but were taken care of in a timely and seamless manner. Great communication along the way.

anna curiel

★★★★★

3 months ago

Mathews Autobody was excellent to work with from start to finish. They did a good job communicating with me and updating me on my vehicles progress as it was being repaired. My car is as good as new. I would highly recommend them if needing work done on your vehicle.

Diane Lewinski

★★★★★

4 months ago

Mathew's Auto Body is top notch! I was rear-ended, so cost was covered by other person's insurance. The entire process with Mathew's was smooth, from estimation to completed work. Great communication updates throughout the process, including pictures. Team was professional & courteous. Finished repair looked great! I highly recommend Mathew's Auto Body for needed body work, repairs or paint, you will be highly satisfied!

Jesus Sanchez

★★★★★

7 months ago

Took in my Chevy after tailgate was dented, they did a great job and had great communication with me through the process highly recommended. Looks good as new. Photo of reflection on tailgate left below.

charles camp

★★★★★

3 months ago

I cannot express how much I appreciate the owner, Ryan, for personally assuring me that he and his crew would handle my new SUV, which I had purchased for a gift to myself on my 50th birthday. Mr. Ryan Mathews and his crew were able to restore my brand new Outlander perfectly after an uninsured driver mangled the front quarter panel while my wife and daughter were driving through Columbia Park. My Outlander is gorgeous again and I couldn't be more pleased with the quality of care everyone from the owner, the ladies and gentlemen in the reception area, down to the paint specialists and team of mechanics who made sure everything was installed flawlessly. Mr. Ryan Mathews is a man of his word. 5 Stars are not enough!

Gina Ricard

★★★★★

6 months ago

These guys took great care of us! They went above and beyond to get my car back to it’s best condition, including buffing out a couple scratches that had nothing to do with the claim that we had come to get fixed. Their staff is friendly and very accommodating, communicating regularly about how things were going. I trusted them fully and would highly recommend them to anyone who asks.

Rafael Zapien

★★★★★

5 months ago

Amazing service! I was involved a small accident with a semi side swiping my truck and took off my back light assembly and leaving a big hole on the side of my truck. I took my truck to Matthew’s auto body and the process was smooth, the staff there are very friendly and helpful. They kept me updated the whole time with ordering parts, the next steps to fixing my truck and even talking to the insurance company and keeping them informed what’s going on. I was nervous because I never had to take a vehicle to a body shop before but If ever need to take one to a shop again Matthew’s Auto Body is the place to go! Thank you Matthew’s auto body for all you done and the amazing customer service you provided!

Dianna Sanders-Winters

★★★★★

2 months ago

The best Auto body shop in the Tri Cities! They are kind, empathetic, honest and knowledgeable in their craft. They go above and beyond to make sure you and your vehicle are taken care of and you are satisfied! I recommend them! 100%

John Message

★☆☆☆☆

4 months ago

They did a great job, but were not honest about the status of the repair. I had to play project manager during the process as insurance and the repair shop was not in sync. They also lied to me, said my car was at the dealership, but I could see it was still at their shop, and then it sat at the dealer for almost a day before they picked up. I would not use them again!

Yaremy Ibarra

★★★★★

2 months ago

I Highly recommend Mathews auto body. They did an amazing job repairing my jeep after an accident. Their communication was great and their team is awesome.

Jazzylady

★★★★★

5 months ago

My drivers rear view mirror was ripped off my car. They ordered a replacement, painted it to match body color m, and installed it. Looks like new!

Angeles Estrada

★★★★★

a month ago

Excellent experience and would highly recommend! I happened to walk in and get an estimate for the repairs my car needed and they did an amazing job and always kept me updated and the status of my car and if any additional work needed to be done.

Hum Ru

★★★★★

a year ago

Had a very good experience dealing with Matthew's auto body. Very professional and the damage to the 2019 f250 was a driver's side fender and bumper and now can't even tell. Job well done on installation and color match.

Skylynne Gaines

★★★★★

2 years ago

Absolutely loved my experience with the staff at Mathews! They got me in as soon as they could with my situation, I am 8 months pregnant and my biggest worry was not having my car when my son gets here but they got me in and had the car back to me within a week and a half. Absolutely pleased with how the car came out, it looks like I just left the showroom floor with it too! If I could leave more stars, I would. I will be using them in the future and recommending people to them!

Matthew Hernandez

★★★★★

a year ago

Couldn’t be happier with the service I receive from Mathews. I’ve been using them since I was 18, now 18 years later I am still just has happy with them. I remember the treatment I received from them during my first accident and happy to say they are still excellent. Thank you Mathews team! -Mia

Bryan Lawson

★★★★★

5 months ago

They communicated very well. Everything was quick and painless!! They handled all the particulars with my insurance company! Great job!! The end result was amazing!