About Business
Conveniently located in Round Lake Beach, IL, Mavis Tires & Brakes has established a strong presence in the Car Repair market. They have specialized expertise in Tire shop, Auto tune up service, Brake shop, making them a top-choice Car Repair specialist in Round Lake Beach. Backed by 1016 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Round Lake Beach, IL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Mavis Tires & Brakes is the go-to destination for quality and service in Round Lake Beach, IL.
Google Reviews
Luis Gonzalez
★★★★★
3 weeks ago
Very welcoming and supportive helped me fix my flat tire, I had no issue later on would highly recommend coming over!
Mark Malicki
★★★★★
3 months ago
Absolutely amazing! Saved me tons of time, money and headache! Were super polite and informative! Jay, LJ and Chris were absolutely amazing I will be doing all my services here from now on!
Jorge Martinez
★
☆☆☆☆
a month ago
I want to start off by saying the regional manager made everything right at the end by taking off all of the charges but this is the 3rd issue me and my family have had at this particular location and the staff wasn’t disrespectful or anything but I brought a 2006 Acura Mdx for an oil change and they said it would be ready by closing time on Sunday at 5:00 pm and I said ok and I got to the location at around 4:30 and waited I then received a phone call saying that they tried to put my oil pan bolt on and it was just free spinning I told them it wasn’t like that before I got there or else it would’ve been leaking oil and he took me to the technician the tech explained what happen and said as he was tightening it just stripped the threads and i understand mistakes happen as long as it gets fixed and i didn’t do it so i told them i cannot come out of pocket for that fix and they assured me that i didn’t have to and they were going to cover it. The next day the store manager calls me and tells me the vehicle needs one more day for the gasket to cure after the new oil pan was installed which is a lie because he called me 3 days later on Thursday and told me things changed from the last time we had talked and he said that because it was “Labor Intensive” and they ordered the wrong pan on Monday tried to install it but since it was the wrong pan they couldn’t and on Tuesday they got the right pan and installed it so he told me I would have to pay labor costs which i was immediately un happy with everything because because I was told multiple times everything would be covered besides the oil change which I was fine with but when you try and tell me that because it was labor intensive now it’s not covered your guys do this for a living and you are supposed to know what it takes to install so yes I did leave with a new oil pan free of charge but still doesn’t make it right that they tried to make me pay for something that was their mistake please don’t get taken advantage of here.
jessy Garcia (jessica)
★★★★★
5 months ago
Everyone here was super nice and made me feel really welcomed! They have great deals and took good care of my car. Definitely recommend Mavis Tire in Round Lake Beach — great service and friendly people!
Joslyn Garcia
★★★★★
4 months ago
My older brother recommended I came here because a tire of mine was flat. He’s been here before and mentioned them being good. The guy at the front JJ i think was very nice and helpful! The guys looked at my car right away, took like 5 min to get my car in. Honestly they were pretty quick with everything. 10/10 :)
David Gauger
★★★★★
3 months ago
Had a slow leak due to a screw in the tire. They took care of me quickly and very favorable cost. They had to plug it and after a week with roller coaster temps with extreme cold the tire has been perfectly stable on the air pressure. Give them a try if you need something and they have a free air pump if you just need a splash of air with the cold temps
shadi qattawi
★★★★★
a month ago
Got nail in my tire I was in and out with no time. Do you have EV vehicle? Recommendation they will help you.
Maria Ruetz
★★★★★
3 months ago
My daughter bought her tires here and she just got a flat. Jay was so nice and accommodating and offered to fix her tire for free! We have been here several times for tires and have always had a great experience! I would highly recommend Mavis Tires in Round Lake Beach!!
Maddie Thede
★★★★★
5 months ago
Such fantastic service!! JJ really knows how to take care of his customers. Came in for a leaking tire - they saw me same day, gave me a quick fix and even helped me find my tire locks! The staff - JJ in particular - were all super friendly and knowledgeable. I will absolutely be back the next time I need my tires serviced!
J & F Johnson
★★★★★
a month ago
Mavis did a great job fixing my leaking tire and getting me on my way promptly. The leak was due to both a bad seal and a near-sidewall puncture. The manager and his crew had me in and out of there in exactly the amount of time they'd estimated over the phone, and the manager especially was very friendly. He even comped the repair for me. He explained the need for me to get new tires (my treads were 7-3-2-2) but wasn't pushy; I didn't feel like I was being sold to. He also correctly pointed out (per his tech) that my battery was weak (I've been having to periodically charge it). They were very competent and winsome.
Lj Bishop
★★★★★
4 months ago
The best place to go, if I can give the 10 stars yes!!! Honest people . The manager JAY is so helpful and reliable and giving you all the options for your tire needs, and LJ One of the mechanics is honest to goodness giving me a perfect option to fix and patch my tire instead of me buying a new one , some other places and people will just let you sell the tires , but here you are safe and sound and rely on them because they have heart and doing the right thing , they’re knowledgeable and staff and mechanics are friendly. Thank you so much and this will be my all car needs. As a military wife I’m happy that I’m all taken care of in this shop. I really appreciate. More power to you all🥰👏
Timothy Lam
★★★★★
4 months ago
I had a flat tire and went to the big box store to get it fixed. Waited 1.5 hours to find out they didn’t have the right patch. I stopped by Mavis to see if they would be able to fix it. The store manager Jay and the tech Eric fixed the tire in 15 mins. It took a few more mins to calibrate the sensors but they made sure to check all 4 tires to make they were good. Great customer service, quick work, very friendly group of people. Will definitely go to them in the future.
Amanda Henyard
★★★★★
Edited 2 months ago
I pass all the tire shops near my home to come here. They have great customer service and will take care of you. They are quick and efficient so no long waits, you can even book an appointment online. The manager Jay always helps me and makes recommendations as needed. If you have trouble with your tires, brakes etc come here.
Rose Butler
★★★★★
2 months ago
Came to Mavis stressed because it was freezing out and my tire was flat. I had to wait for AAA to come assist and they put spare on but still needed to fix the flat. When I came in they greeted me and able to walk me through the process and I suddenly was able to calm down knowing that I was in great hands. I was there for 45 minutes in which they checked everything on my car. I was amazingly surprised even got my windshield wipers changed. Thanks Mavis crew for a great experience. You are awesome.
Michael Urbancic
★★★★★
2 months ago
Visited this store today for a tire repair after two other nearby tire shops told us that they could not repair our tire. What a fantastic group of employees this store employs. JJ and his group of employees were immediately attentive to our needed repair, everyone was courteous and the repair was finished in a timely manner. I couldn’t ask for a better experience. The owner of this facility has a fantastic group of employees who take pride in their work, are attentive and courteous to every customer that they attended to while we were at their facility. Visit this store you will not be disappointed.
Paige R.
★★★★★
a month ago
I have had multiple great experiences at Mavis Tire & Brakes in Round Lake. Their customer service was excellent. The staff are friendly and professional. I really appreciate that they were able to accommodate walk-ins, which made things so much easier when I needed service unexpectedly. I have now had 2 tires patched and 1 replaced at this location. I highly recommend this Mavis Tire location to anyone looking for reliable and convenient service!
Laura Caballero
★★★★★
a month ago
I came in with a nail in my tire and they were amazing from beginning to end. Jay was super friendly, attentive, and genuinely helpful. He explained everything clearly and made the whole experience feel easy and stress-free. Overall, such a reassuring place I’ll definitely be coming back and recommending them to others.
jacqui ramsey
★★★★★
a month ago
We always use Mavis whenever possible. Their online booking website is so easy to use .They are always so helpful, kind, and incredibly knowledgeable. Every time I’ve been there, they’ve taken the time to explain everything clearly and make sure I feel confident about the service. You really can’t go wrong using this company — they’re reliable, trustworthy, and very fairly priced. Thank you again for helping us out on Sunday . We are sooo grateful. Daryn Ramsey
Daisy Arizmendi-Ortiz
★★★★★
a month ago
I’ve been coming to Mavis Tires & Brakes for the past 3 years or so, and they have consistently taken great care of me. Even when I walk in without an appointment — and other local tire shops have turned me away — Mavis always does their best to squeeze me in and accommodate me. Today was no different. I needed a tire repair, and they were absolutely slammed. Despite how busy they were, they still made the time to take care of me, and I truly appreciated that. Jay, the manager, is especially wonderful. He is very customer-focused, caring, and always helpful. You can tell he genuinely wants customers to feel taken care of. Highly recommend this location if you’re looking for reliable service and a team that truly looks out for you.
Barb S.
★★★★★
a month ago
I recently visited Mavis Tire and Service and was thoroughly impressed by their exceptional customer service. From the moment I walked in, the staff was incredibly kind and welcoming, making me feel right at home. Their friendliness truly stood out and made the entire experience enjoyable. The service was not only fast but also efficient, ensuring that I was back on the road in no time. On top of that, I received a very generous discount, which was greatly appreciated. Based on my experience, I highly recommend Mavis Tire and Service for anyone in need of prompt and friendly service.
