Google Reviews
Jordyn Dorrough
★
☆☆☆☆
a month ago
I usually love Mavis Tires & Brakes, but this location just wasn’t it. The old manager was amazing, and I was really sad to see he wasn’t there anymore. When I walked in, it felt cold and unwelcoming. There was no “Hey, how are you?” or “What can we do for you today?” Just a “whatcha need” with a head nod. I’m a customer, not your buddy. I think his name was Brandon. I believe in doing business with people who foster a positive attitude, and this visit just did not feel that way. They were not busy, so I was not interrupting anything, but I still felt unwelcome. I decided to leave. I went to the Thomaston Rd location instead, and Brett took such great care of me and my car. He made me feel like he genuinely cared. I never felt like he was upselling, just making sure I was safe on the road. That kind of service makes all the difference.
Stephanie Sampson
★★★★★
2 months ago
I had a slow leak in my rear tire, so I stopped by Mavis and Jerry came to my vehicle to ask me if there was anything he could assist me with , I then told him my issue he took care of my tire issue and he began to speak on the integrity of the company also how well they take care of their customer's. I came back to Mavis the next day and spoke to Monique and her customer service with me was amazing I then bought a full set of tires with them because of the great personalities they both had. Thank you for a great Mavis experience!
Tiff L
★★★★★
a month ago
Highly recommend. The staff was amazing, friendly, and very helpful with trying to patch my tire. Although my tire was not repairable due to literally having a knife broke off in it, they were still wonderful with replacing my tire.
zuryiah
★★★★★
4 months ago
I had an exceptional experience at Mavis Tires & Brakes. From the moment I walked in, the team demonstrated professionalism, honesty, and genuine customer care. They took the time to explain exactly what my vehicle needed without any pressure or upselling, which really set them apart.
Seth Vallett
★
☆☆☆☆
3 weeks ago
Multiple times they don’t do the tire rotation but say they do Multiple times something happens with the oil change that makes them question “whoever done your oil change last broke this or did this incorrectly” and it’s always been them. My vehicles won’t be going back to this big scam
Anthony Lillie
★★★★★
Edited 5 months ago
Come see Peyton, cody, and Brandon. They are extremely professional and knowledgeable. This is an update from my first review. My car was experiencing a rattling noise, and i was so happy that I went on the day that their regional manager Tracy was there. After my car was improperly diagnosed he came in with his expertise and correctly diagnosed my car. He went above and beyond and helped me save money. This place is my shop! Everyone is friendly and they really value honesty and integrity
Brycen Taylor
★
☆☆☆☆
6 months ago
I had a very disappointing experience at this brand-new tire shop, which has been open for less than a year. As a local, I was hopeful for a good experience, but unfortunately, that wasn't the case. I brought my truck in for an alignment, and when I picked it up, it was obvious the alignment was still off. The manager's attitude was dismissive, and when I mentioned possibly getting new tires, they didn't seem interested in discussing the details. As soon as I drove away, my truck started shaking violently, forcing me to pull off the interstate and ultimately take it to another tire shop. This was not only inconvenient but also unsafe. I would not recommend this shop.
Emory Jiles
★★★★★
a month ago
Mavis on Hartley Bridge Road did an outstanding job with front end alignment and new tire mounting on my 2002 Ram 1500. Drives like new now.
Life as Daika!
★★★★★
4 months ago
Danyell at Mavis on Hartley Bridge is the BEST!!! She’s such a great manager! She helped me with me everything I needed with a smile & great conversation too! Mavis is my home for all my Tire needs from now on!!
zandra wilkerson
★★★★
☆
8 months ago
Must be under new management!!! A few months ago in February 2025 and again in April 2025 I did not have a very good experience with this location. I returned to this location this morning, 07.25.2025, to inquire about why my car was still shaking when braking after having new brake pads and new rotors done. The young man at the counter was very professional, knowledgeable and efficient. I was not happy about coming back to this location for any additional service but once I arrived and saw a different crew I was hopeful. I regret not getting the young man's name because he really changed my perspective of this Mavis location. He took the time to take me to my car and show me what needed to be repaired. I did not give 5 stars because I went in to have 4 tires installed (this was the only local location that had 4 in stock) and the assistant manager told me I needed brake pads. I had the front brake pads replaced at this location February 2025 and when I went in April 2025 to change the rotors they put the same old brake pads on the new rotors. The assistant manager at the time should have told me that the rotors needed to be changed with the brakes and I would have waited to have both done in April. But back to the good...I love that Mavis saw there were changes needed at this location and took the time to make those changes. I live about 45 minutes from this location and pass 3 other Mavis locations to get here. As long as this fresh, professional, young crew is in charge I will gladly make the drive for my tire and brake needs.
S. King
★★★★★
7 months ago
Mavis Tire & Brakes is my go-to for car issues, and this visit was no exception. I recently came in with a nail in my tire, and Danyell helped me out. She was so friendly and professional and made the process quick and easy. She got my tire repaired in no time and even explained what she was doing. Her excellent service made a stressful situation so much better. I'll definitely be back, and I'll be sure to look for her!
lil 4K
★★★★★
a month ago
I had an amazing experience here 3 of my tire were going flat one had a leak I went here the service was amazing and it didn’t even take long to fix my tires they’re real miracle workers not only were the nice but they saved my baby
Kayla Shines
★★★★★
a year ago
I had an outstanding experience at Mavis Tires & Brakes thanks to Sherard and his amazing team! They did an excellent job on my car, ensuring everything was taken care of with precision and efficiency. Their time management was impressive, I didn’t have to wait long, and they kept me informed throughout the entire process. Sherard and his team communicated clearly, explaining everything in a way that was easy to understand. Their professionalism and dedication to great customer service truly stood out. I highly recommend this location and will definitely be returning for future service. Thanks again for the fantastic work!
Anthony Howard
★★★★★
3 months ago
Excellent service. John took care of us in the tire shop and Monique provided great customer service!
Jade Brown
★★★★★
9 months ago
I had an excellent experience at Mavis Tire thanks to Brandon! He was incredibly helpful, knowledgeable, and professional throughout the entire process. He took the time to explain everything clearly and made sure I was comfortable with the service being done. Brandon went above and beyond to ensure everything was handled efficiently and with great care. I highly recommend him to all my friends and family—he’s someone you can truly trust with your vehicle. Thanks again, Brandon!
Michelle Collins
★★★★
☆
7 months ago
***EDIT Spoke with Regional Mgr. Very nice. Addressed the issue and great customer service. I’m changing from 1 star to 4 thanks to Mr. Grant. We have worked in the vehicle repair industry for years. We understand things happen. We purchased 2 new front tires Saturday 8/2 drove about 4 miles home & didn’t drive my car again til I left for work this morning 8/4. Left front tire came off the rim as I pulled out my drive. Call the shop, told the man that answered what happened & he said “hold on” (only thing he said) transferred me straight to roadside assistance which wanted $95 to come out for a flat. We took the tire off, in the pouring rain, took it back to Mavis, manager, same person I talked to on phone, said he had not talked to me, never apologized for the inconvenience, did not leak check the new bead. We are very disappointed with our first experience in our new, neighborhood Mavis.
Alex Smith
★★★★★
5 months ago
Danyell was fantastic as always. very friendly and engaging with customers. always let's me know what my car needs and helps me keep it goin
Tiarra Monique
★★★★★
4 months ago
I highly recommend Danyell & her crew here at Mavis! She’ll make sure everything is completed in a timely manner and also keep you informed. Go see her NOW!
Teresa Johnson
★★★★★
8 months ago
I had the pleasure of getting service at the Hartleybridge location of Mavis Tire. I had a tire blowout on the way home from work and had to put on the spare. Thankfully, there’s a Mavis Tire near my house, so I could stop in and get a new tire put on. One of the employees, Brandon, assisted me. He was very polite and helpful, and did a great job of walking me through all my options so I could make the best decision. Thank you, Brandon. I really appreciate your assistance.
Kyle Forbes
★
☆☆☆☆
10 months ago
4391 Hartley Bridge Rd, Macon, GA 31216 Appointment was at 330 and when I got there they was closed. Says they were open till 5. Had to go to a different one and no one knew why they were closed. Pretty poor considering it's a new store. This was today 5/11/25
