Mavis Tires & Brakes

Angel Gamez

★★★★★

a month ago

Great and friendly customer service. Professional work and honest about any risks of doing a job. I came simply to change my tires but they couldn't get the lug nuts off. Before going any further, they let me know and asked me if I wanted them to continue the job. They also found out I was missing a tpms sensor and informed me about it. Great work and great prices 10/10 recommend.

michael j Sturrock

★★★★★

a month ago

Every time my family or I go into Mavis we are welcomed with great customer service, warmth, and a very relaxed environment. They are always accommodating, helpful, fair, and easy to work with. They communicate well, have very fair prices and practices. My dad, mom, sister, kids and wife only use Mavis.

Jacinda Miller

★★★★★

a month ago

Awesome customer service. I pulled up asking for air because tire was low and didn't have money to get it fixed right now and this nice man that work here offered to fix it for me. A blessing from God because everyone needs safe tires. Thanks to this man and this company I will have safe tires.

Laura Franco (LG0605)

★★★★★

a month ago

I received the best customer service at Mavis! I came in with low air in one of my truck's tires and the team took over to get me taken care of. Cobi went above and beyond to make sure the tire was fixed and took preventative measures to keep me safe on the road! A complete WOW experience for me!!! Thank youuuu Mavis!

Steve Trevillion

★★★★★

2 months ago

Have to brag on this company and this manager. Have used them several times and they are always friendly and professional. One of our kids picked up a piece of metal during the ice storm and we took her tire in to be patched. They worked us in fast and did a great job! Thank you, Mavis of Tyler!

Leticia Hernandez

★★★★★

a month ago

What a nice experience. It was my first time using Mavis Tire & Brakes services for a tire repair. Cobi was very nice, not to mention prompt and efficient. Will go back for future services! 👍🏼⭐️

Tania henderson

★★★★★

4 months ago

I had an excellent experience at Mavs Tires! I came in needing a tire fixed, and Adrian, James, and Dennis took great care of me. They were quick, professional, and made sure everything was done the right way. It’s not often you find a team that’s both skilled and genuinely friendly, but these guys delivered on both. If you’re looking for fast, reliable service and people who actually care about their customers, I highly recommend Mavs Tires. Thanks again to Adrian, James, and Dennis for getting me back on the road!

Tierra Hendricks

★★★★★

4 months ago

Mavis Tire & Brakes in Tyler, TX deserves all the stars! When I brought in the rotors I had purchased, Adrian and his team kindly explained they were the wrong ones and took the initiative to order the correct parts for me immediately. Their team was patient, helpful, and really took care of me when I needed it. Great customer service, fast help, and people who actually go the extra mile. I’d recommend them to anyone in a heartbeat!

Alexis Wallace

★★★★★

3 months ago

Came in and did a walk in, Adrian was very nice and welcoming. Helped me get checked in. And Cobi took great care of my car explained issue with tire and got the job done quickly. I highly recommend to come get tires from here.

Jaxon Cooper

★★★★★

4 months ago

These people are awesome. Honest, and do quick/good work. I needed my truck in asap as my brakes started acting weird. They told me to come down and they would get me in right away. Boom.. that quick! My brakes were finished. They even saved me some money on a few things. Highly recommend. Will be coming here from now on.

Payton Green

★☆☆☆☆

2 months ago

While they were polite, a three and a half hour wait time for an oil change and tire rotation is absurd. Although they applied a $20 “coupon”, it was still $100 for the service. We were not informed that there was a long wait time until we were already there for an hour plus. I am not sure what the point was in making an appointment. Good thing we had nothing planned for the day, as this took up our whole afternoon. Other people came in after us and were served before, which could be reasonable if we weren’t getting the most basic services they offer. Hopefully in the future, they compensate individuals better for the extreme wait times or inform them upon arrival that it would take that long. Despite their stellar reviews online, we experienced below average service.

Paris Marquez

★☆☆☆☆

2 months ago

I have been to Mavis SEVEN times for the same exact issue—my brakes squeaking after having pads and rotors replaced—and somehow the problem is still not fixed. Seven visits. Seven chances. No resolution. Every time I come in, I’m told something different. Every time, I’m assured it’s “taken care of.” And every time I leave, my brakes squeak just as badly as before. I’ve wasted hours of my life, rearranged my schedule repeatedly, and trusted their technicians to do a job that should have been done correctly the first time. I asked for my money back because clearly the service I paid for was never properly completed, and they refused. So now I’m out $1200 with nothing to show for it except ongoing brake noise and frustration. I was even told “they’re supposed to squeak.”

Lynda Talley

★★★★★

2 months ago

The guys at Mavis are my super heroes. Kelly was exceptionally nice and assisted in telling me about my warranty. They worked quickly and efficiently to get me back on the road. I will definitely be back to this store. They were my Santa Claus'.

Ahmer Sajid

★★★★★

5 months ago

Had an excellent experience with this tire service! Adrian was super helpful and professional from start to finish. He checked all my tires, explained everything clearly, and made sure I understood what needed to be done—no unnecessary upselling or pressure. The prices were fair, the service was quick, and my car feels great now. Adrian and the team really know their job. Highly recommend this place if you’re looking for honest and reliable tire service!

aaliyah melahn

★★★★★

4 months ago

Had an amazing experience at Mavis Tires, especially with Mel! 🤩 My back tire had been losing air for months, and even though multiple places checked it, no one could find the issue. Mavis immediately spotted a nail everyone else missed and fixed it fast and for super cheap. I was ready to buy a whole new tire, but they saved me so much money and stress. It’s been two weeks with zero issues, and a huge shoutout to Mel! She was amazing to communicate with, incredibly honest, helpful, and fast. Seriously grateful! 🙌🏽

James Bennett

★★★★★

2 months ago

Great customer service my experience with them was beautiful. I would highly recommend them to anyone. What ever service you need go to them first. They treat you with respect and kindness. Even when they are short the service you need do they will still get the job done.

Chris D

★★★★★

2 months ago

I've been doing business here since it was Gateway Tire and am thoroughly pleased with the level of service they provide. I've known Don the longest and he's always treated me with courtesy / respect.