About Business
For professional Car Repair care in Gastonia, NC, Gastonia, look no further than Mavis Tires & Brakes. Their team excels at delivering top-tier results for Tire shop, Auto repair shop, Brake shop and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 210 pieces of feedback. They have become an integral part of the Gastonia, NC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Gastonia, Mavis Tires & Brakes is ready to assist with your next project or repair.
Google Reviews
Alisha Auten
★★★★★
4 months ago
Howard, thank you for repairing my tire! You're awesome! Fast service! Great place! I went to two other places before going to Mavis and no one could repair my tire but Howard was able to! Thank you again so much!
David Simon
★
☆☆☆☆
3 months ago
> I rarely write negative reviews, as I generally have good experiences with local businesses, but my visit to the Mavis Tires on Hoffman yesterday 12/16 25 around noon was genuinely baffling. I came in ready to purchase a full set of four high-performance all-season tires for one of my four vehicles. > Despite having all the specifications ready, the gentleman behind the counter was incredibly dismissive and derisive from the moment I walked in. After quoting an astronomical $633 per tire for Pirellis, I asked if there were mid-range options. His response was to suggest a $89 budget tire, and when I asked for a middle ground, he told me to "go home and look at our website for options" > It is disappointing that a front-facing employee whose primary job is to assist customers and provide quotes couldn't be bothered to do his job. I was prepared to spend up to $2,000 yesterday, but due to the blatant apathy and poor attitude of the staff, I will be taking my business elsewhere for all four of my vehicles moving forward. I strongly suggest looking elsewhere if you expect even a basic level of professional service.
Jessica Timmons
★★★★★
a month ago
Great work by this team!! They were able to patch my tire on less than an hour!! Special shoutout to Carlos for his great customer service!!
Cameron Browning
★★★★★
5 months ago
The guys at Mavis Tire & Brakes did a fantastic job diagnosing my tire issue. I had a slow leak in my tire and they were able to fix my tire in a timely manner. They were upfront about the wait time when I called ahead of time. Even still, I was only there about an hour. I plan to use Mavis Tire again in the near future. They have fantastic staff who are very helpful and considerate.
Pam Hope
★★★★★
6 months ago
Brought in my truck for a leaking tire bead.They pulled tire cleaned it found leak and fixed it right away.clean shop Friendly and professional staff.highly recommend this location. Will certainly use this shop again. Great service !! M.Hope
victor sablan
★★★★★
4 months ago
My first visit to Mavis Tires & Brakes was very impressionable. I went in to get a tire plugged and was a little apprehensive when I saw they had the new guy performing the task. But I was pleasantly surprised as he went about it like a veteran and several coworkers stopped by to check on him and showed him ways to make it easier and make sure he was doing everything correctly. I was very pleased with this simple repair and it showed that the employees cared about their coworkers and the quality of the work leaving their shop. I will definitely be back.
Stacy Rumfelt
★★★★★
3 months ago
Made an appointment online for a tire repair today and was very pleased with the service I received in the Gastonia location. Both front desk folks greeted me with a smile and that meant a lot considering it was the end of the day. I was in and out in 30 minutes with a repaired tire and very pleased with the customer service provided.
Stacy-Ann Barrow
★★★★★
3 months ago
This auto shop has been super helpful with all my car issues. The staff is really friendly and eager to make sure all your questions and concerns are addressed. Howard and Kathy are both polite and know their stuff when it comes to their products and services. I’ll keep coming here for all my car needs and will definitely recommend this place to my friends and family.
Kaylyn Shevey
★★★★★
a month ago
I have been to this shop a few times for tire patches, tire rotations, and oil changes and have had a pleasant experience every time. Carlos took great care of me today, and all the employees are always friendly and prompt. Highly recommend!
Gabrielle Valencia
★★★★★
2 months ago
We have frequented this location many times for all of our vehicles needs. Everyone takes care of us and is there to help you. Howard has helped us many times and always takes excellent care of us. Because of him, we will always use Mavis for our tire needs! Highly recommend!
Peter Jones
★★★★★
3 months ago
Great place and great location. Everyone I’ve worked with here was very friendly and helpful. Came in one Saturday for a tire and the service was great. So much so that when I found a screw in my tire in a different car, this place was my first choice. Happy with the service and happy to have one so easy to get to from my house.
Chantelle Hanna, BS, CVT, VTS Dermatology
★★★★★
5 months ago
Impressive service. I was in a real pickle this morning when I found a bolt in my tire and my spare was flat. Scott answered right as they opened and told me they could help me out if I had it towed in. They weren’t kidding. Despite being short-staffed, they were able to plug it in a jif!
Alex Jacome
★
☆☆☆☆
a month ago
I came in with a flat tire, i was 3 minutes away so I decided to drive in here hoping that patch my tire last minute, dont rely on these places to help you in case of an emergency, I’m aware they dont HAVE to help, but if i came in as someome with no jack/ spare, they wouldnt bother to go out of their way to help another person out, I even said i don’t mind waiting or paying extra for a tech to stay longer. If this is your own parents or a young driver, you would understand why I’m upset at the lack of empathy I got at the front desk, just being told its already close to closing time.
Chris Jenkins
★★★★★
2 months ago
It was the day after a holiday and late on Friday night and the great team at Mavis on Hoffman Rd was able to get me in for a tire repair. I didn’t purchase my tires from them but they were customer focus enough to repair my issue. Great team of people and super focus on making me happy and repairing my issue. I promise the next set of tires I purchase will be from Mavis on Huffman Rd.
Trinity Cook
★★★★★
2 months ago
10/10 experience at Mavis Tires! From the moment I walked in, the staff was friendly, professional, and genuinely helpful. They explained everything clearly without trying to upsell or pressure me, which I really appreciated. The service was fast, efficient, and done right the first time. My car drives perfectly, and the prices were very fair. I’ll definitely be coming back for future tire and service needs and would recommend Mavis to anyone looking for honest, reliable service. Ask for Howard, he’s the best!!!
Will Moore
★★★★★
6 months ago
Howard at Mavis Tires & Brakes is the best tire guy I've ever met! He was helpful, friendly, and a total professional. He gave me great service at a great price!
Byron Falls
★★★★★
a month ago
I had to most pleasant call scheduling an appointment with Justin followed by the work he did. His kindness literally made my day. I rely on Mavis for all my tire needs. They never let me down. The location is always incredibly clean and comfortable as well.
Kendrick M.
★★★★★
2 weeks ago
Excellent, fast service at Mavis Tire & Brakes. The staff took care of my tire issue quickly and had me back on the road in no time. Professional, efficient, and very helpful. Highly recommend this shop if you need quick and reliable tire service.
Landon Craft
★
☆☆☆☆
5 months ago
Already made one review lastnight over the excessive wait time, and the lack of urgency. But thought this should be known too. There negligence while working on my car is utterly insane. Claiming high quality work and proceeded to scratch/damage the wheels on my car and proceed to not even notify me of the damage. I take pride in my cars, but it’s sad to know people don’t take pride in their work anymore.
Johnine Bennett Williamson
★★★★★
3 months ago
I had a great experience at **Mavis Tires**. The team was extremely helpful and friendly. They took the time to find the smallest nail in my tire that had been giving me issues, and they got everything fixed in less than an hour—on a Saturday! Really appreciate their fast, professional service. Highly recommend!
