Maxwell Auto

Rich Mathias

★★★★★

9 months ago

Just recently, another shop (NOT Maxwell Auto) did maintenance on my wife's KIA and installed the incorrect spark plugs and did not set them correctly. We took the car, when it started to barely run, to Maxwell Auto and they accessed what was wrong and had the car repaired in a couple of days and the only reason it took that long, they were waiting for parts. It takes a while just get your car worked on at Maxwell Auto, but that is because everyone wants to take their car there and that is because THEY ARE EXPERTS in the Automotive Field! J.C. is amazing and the crew at Maxwell Auto rock!! I have brought my car to them for a few years and I won't stop. They know that my wife and I worked in the Mental Health field and are Outreach Workers...we meet people where they are. It is very important that we meet with the population we serve and Maxwell Auto made sure we did not miss a day serving our population. Thank you!!

Santi

★★★★★

10 months ago

It was difficult for me to find a shop that I can reliably trust both the work being done on my VW, and the information they tell me about my vehicle. These guys have always done a great job of taking care of my issues, and have been extremely helpful in being flexible with my schedule changes.

Michael and Diane Sondergard

★★★★★

Edited 5 years ago

Many thanks to the entire crew (including mechanic/technician J.C. Thornton and owner Chris Maxwell) for your expertise and attention to detail! As usual, your work was thoroughly competent and professional. In addition, your precautionary actions during this pandemic were especially important, so thank you for taking things seriously. You rock!

ameya joshi

★★★★★

a year ago

Audi owner here, wanted to try someone different , saw the great reviews and decided to try oil change service. Service was cheaper plus included full inspection which was great because they found out about motor mount issue , they told me to go in and get it fixed asap if my car was within warranty. Lucky for me it was and its getting fixed

Jason McLaughlin

★★★★★

a year ago

We can not say enough good things about Maxwell Auto and their people. We have been coming here for about 10 years with our Volkswagon. They are the most thorough, helpful and honest people I have ever done car business with. It really isn't even close. My wife and I strongly recommend them and you will not be disappointed!

Alyjah

★★★★★

a year ago

So I actually didn’t go into the shop itself but I ran into the owner after my tire popped on my way home. I was so stressed about paying a ton just to tow my car to my storage lot but out of the generosity of his heart Max helped put on my spare and gave me advice as well driving home and getting a replacement. I was almost on the verge of tears because I’m not financially well off but that was truly just so amazing! If I ever have a car problem I will be coming here and I recommend others just based off the customer service! Thank you so much again! ( my tire was pretty bad)

Holly Rogers

★★★★★

9 months ago

Maxwell Auto is the only place I go. I trust them and they are respectful to women. They are fair and everyone is great. They take care good care of our vehicles!

Matthias Linder

★★★★★

a year ago

Best mechanics around! These guys have always done great work for a great price. Truly excellent. JC is awesome, super helpful and knowledgeable. Couldn’t ask for a better place. Highly recommend!

Jawad Rahman

★★★★★

3 years ago

I used to work on my own car but now due to living in an apartment where they don't allow the residents to work on their cars in the garage, I take my car to Maxwell. They are honest, quick, friendly and highly skilled. Everyone who works there is friendly, I usually have talked to Quimby (sorry if the spelling is not correct) and I have spoken to the owner Chris, who is also a very down to earth good guy. Definitely recommend this business. Locally owned and operated, honest, skilled and friendly. What more do you want from your mechanic?

Jacob Onken

★★★★★

3 years ago

I was referred to Maxwell Automotive to look at some air suspension issues I was having on my Audi S6. JC worked on my car and did a great job! Maxwell was very professional and communicated well with me about my car and what was going on. They didn't talk down to me (as they always do at dealers). They even took the time to show me the issues and show me what repair procedure/instalation would be like. Lastly, they were upfront about their pricing and charged me what they initially said they would (and it was a fair price in my opinion). All in all, I highly recommend this shop, if in need again I would not hesitate to return.

Noah Koehler

★★★★★

2 years ago

I’ve taken my Volkswagen to shops all over the country, and none have compared to Maxwell Auto. During my visit JC went the extra mile to help me understand the issues with my vehicle. It’s clear that this is a top of the line shop with an incredibly thorough & honest staff. Highly recommend!

Access Systems

★★★★★

8 years ago

Chris Maxwell and his team were more than accommodating to servicing our fleet vehicle on very short notice. They were able to source, price, and install the parts required to get our vehicle operational in under half a work day. The same-day service was outstanding and the prices were very reasonable as well. If Chris and his team handle all their customers with the same level of care and support they showed us, we are happy to recommend them to everyone for their automotive needs.

Kelly Nelson

★★★★★

7 years ago

I've been going to see Chris and the guys at Maxwell Auto for about 10 years now, and I won't take my vehicles anywhere else. Their prices are great, and the service is amazing. They are always honest and very friendly. They let me know what work needs done and what is unnecessary. I always feel like they are looking out for me which I can't say for other repair shops I have visited in the past. If you give Maxwell Auto a chance you won't need to go anywhere else. I have had large and small jobs done and I always leave with a good feeling and know that they stand behind their work.

Ken Schumacher

★★★★★

8 years ago

Our family has four vehicles and they all have had work done at Maxwell Automotive. Chris and his team treat you with respect honesty ( it might not be what you want to hear but need to)and integrity. I was new to Iowa City a year ago and was recommended Maxwell Auto and I'm glad I was. Great guys, great service. I highly recommend them.

Jacey Moeller

★★★★★

5 years ago

I cannot say enough great things about Maxwell Auto! First of all the customer service is outstanding. Great Communication with Chris and Wes. I had trouble with the AC on my VW Jetta and they worked on it until it was perfect! I put a lot of miles on my car with my daily commute and weekend travel and Chris even graciously gave me a loaner car to use for as long as I needed. I would recommend them to ANYONE!! Top notch service for sure!

David Livingston

★★★★★

8 years ago

Over the past year, I've gotten to know the guys at Maxwell automotive. Every time I have taken my Audi A4 here for any work, it has been done quickly, completely, and with the highest level of quality. Their prices aren't necessarily cheaper than the rest, but they are around the standard pricing for private shops in the Iowa City area. I am a home mechanic that knows cars fairly well, and am naturally critical of most car shops. However, I highly recommend Chris Maxwell and his team of mechanics. Chris and his team have consistently won me over with their knowledge of Audi's, their clear and fast communication with me, and their flexibility with me as a fairly picky owner.

Haley Rosendahl

★★★★★

8 years ago

Chris and his staff are fantastic to work with. They are friendly, helpful, trustworthy, and great at communicating and conveying information that the customer needs to know. I struggled to find a mechanic in the corridor to take care of my Audis and once I found Maxwell Auto I will not go anywhere else!