Meineke Car Care Center

Bo carroll

★★★★★

3 months ago

Ok here is the deal took my car in there I wanna say Eric was his name not sure. However professional 100 percent . Good communication did everything to accommodate myself n m h/ daughter. Honestly would have drove right by n never stopped but im so greatful for the awesome experience n I would 100 percent recommend them to any and all for car repair n honesty. Don’t find that real often. Thanks a zillion god bless

Patrick Headley

★★☆☆☆

a year ago

Brought minivan in for trailer hitch package install that I brought and provided all hardware, was charged $35 for “shop supplies”. Was told it would take about 2hrs and it took closer to 3.5hrs. After the install was completed, I didn’t like how there was cut out more then needed to from the undercarriage protection panel.

Heather Degnath

★★★★★

a month ago

They gave me a free estimate! They were honest and told me my car was at the end of its life and that they did not recommend putting any more money into it. I really appreciate their honesty and the time they took to diagnose my car issues.

Sheila A Rodgers

★★★★★

6 months ago

These guys are absolutely terrific! 💯 +++ They've gone above and beyond to find information, get the best product and price, not overcharge for labor, and done great jobs on the several different things they did for me. THANK YOU SO MUCH!!! I don't know everyone's names, yet, but I'm so glad the new Mgr, Jason, is a great guy, and Erik knows so much about Dodge vehicles! I know the other guys have helped me too! This is a great crew; let them do work for you! You won't regret it! I'll be back and so will my son who recommended you to me 😊

Cole Nethercott

★★★★★

3 months ago

The people here are extremely helpful and friendly I brought my car in the they said it was a bad alternator, later on it was discovered that the negative battery terminal was loose. They called me and let me know and told me and adjusted the price to only about a fifth of the original work, the honesty and professional staff here are great I can always recommend this store to friends and family

Brian Lucke

★★★★★

a month ago

Great service. Did my my brakes without having to change my roters when every company said I had to. I made the spec requirments. They even changed my license plate light bulb at no charge.

Nick Wallace

★★★★★

4 months ago

These guys are the best. I had an oil leak and they spotted the problem very quick upon inspection. Erik (if im remembering his name right) gave me recommendations but since it was an easy fix, I ended up turning down the service to fix it myself. He was super professional and answered all my questions. I left feeling well informed. Now THATS great service. No pressure, extremely helpful.

Zach Hartley

★★★★★

5 months ago

The new manager seems really terrific - he found a way to bring my price down a bit, the work was quick and quality. I’ve been getting my car work done at this location for some time now, and there’s never been one issue.

Marcie Wachal

★★★★★

6 months ago

These guys were awesome. They were friendly and very thorough. They inspected my suspension and found that no repairs or replacements were needed. They could have easily recommended things that weren't needed, but they were honest with me. I will definitely go back when I do need repairs.

Suzanne Robin

★★★★★

4 months ago

Erik really took care of us. He went above and beyond to make sure our vehicle was taken care of and fixed right. He dealt with our warranty company and really put our need to have a good running vehicle above anything else

Molly McCulloch

★★★★★

5 months ago

If you want to be taken care of with an honest and thorough evaluation of your brakes—see Erik here at Meineke. Thanks for getting my brakes squared away. They sound beautiful now. Know you’re appreciated!

Maria L

★★★★★

5 months ago

I’ve been getting my oil changed here for a couple of years. Some light repairs as well. Always good service. Always friendly & honest staff.

Shelby McDermott

★★★★★

7 months ago

I was having a very sudden issue with my Yukon where it would turn over but then the RPMs would fluctuate a ton and it would run rough for a couple seconds, and then the engine would just die. No check engine light for me to run though. I got it running and immediately called Meineke for advice and diagnostic prices. Chris advised me of the cost of the diagnostic if nothing else gets worked on, but they generally waive it if the issue gets fixed with them. Since I had it running, and Chris said they had time for me, I brought it straight there. It only took them a half hour to find that my fuel pump and water pump were both shot, and a couple other findings as well. Since I just bought it in October and had warranty, Chris called the warranty company on my behalf and got a huge portion of the cost covered! They started working on it first thing the next morning and were done in the early afternoon. When I started it up and drove it home I could immediately feel the difference! Their customer service is stellar (lookin at you Chris!), and their mechanics work hard and get the job done as quick as possible. This is a great shop and am grateful my cousin suggested them!

John Romo

★★★★★

2 months ago

I’ve been going to these guys for five years and they’ve always been helpful and easy to communicate with. Very well run business with great customer service.

abena yamoah

★☆☆☆☆

7 months ago

In April I paid $113 for a diagnostic that produced a full list of recommended repairs. At that time, I was told very clearly that if I came back to do the work, that diagnostic fee would be applied toward my repairs. I kept all my paperwork and receipts. Today I returned specifically to have my engine and transmission mounts replaced (originally quoted at $739 including tax). When I arrived, the price had suddenly jumped to $807 because of a $49.99 “service fee” that was never mentioned before, along with additional taxes. And to make matters worse, Chris at the front desk refused to honor the $100 diagnostic credit that he originally promised. He claimed it only applied if they had done my spark plugs, which makes no sense since my diagnostic list contained four different repairs. Nowhere was it ever stated that I had to do all the work with them in order for my diagnostic fee to be credited. I even brought my original receipt and a copy of the diagnostic list. Chris’s response was essentially: “It doesn’t matter, you should have done all the repairs here, not just one.” This left a very bad taste. It didn’t matter what documentation I brought; they clearly had no intention of honoring their word. It felt like no matter what I said, they were going to find a reason not to apply the credit. After being a loyal customer for two years, it’s clear there is no loyalty here, only money. If you have money to blow and don’t track your receipts, you’re their perfect customer. But if you pay attention, you’ll notice the numbers don’t add up and the rules change when it’s time to pay. I walked out and will be taking my car elsewhere. This experience was extremely disappointing, and I want others to be aware before trusting this shop.

Trish Canida

★★★★★

11 months ago

Meineke is amazing! And Chris is awesome! They are very knowledgeable and patient. They answer all my questions every time I go in. I just went in for an oil change and they checked everything! They gave me an estimate on how much longer my tires and brakes will last. I travel 2 hours south every week and it usually takes a half tank of gas each way… this last week it only took a quarter of a tank each way!! I’d highly recommend checking them out!

Jon Erickson

★★★★★

3 months ago

These dudes were amazing! They were hands down my best automotive experience ever! Erik was a great help