Meineke Car Care Center

Chris Castel

★★★★★

2 months ago

Dan Fein runs a class operation focussed on outcomes and customer satisfaction. Highly Recommended. Dr. C

Katherine Sweetman

★★★★★

a month ago

They gave me free towing! Great communication. Fixed my car fast and affordably. Thank you!

Tianna Taylor

★★★★★

4 months ago

So far so good very nice people the manager is super cool they are very reasonable on pricing very knowledgeable when dealing with repairs very trustworthy I appreciate their services they have provided me with and will continue to do business here….

Kelly Lopez

★★★★★

5 months ago

I went to the shop for an oil change, and the customer service was excellent! The staff were very friendly, gentle, and fast. I really appreciate how professional and caring they were. Highly recommend this place!

Nathanael Holland

★★★★★

7 months ago

Meineke took care of my car in a very reasonable and fast way. My car broke down on Thursday, and they had it back to me the very next day. They told me specifically how much everything would cost, especially specifically what I brought the car in for. And then how much the extra repairs they found would be. But the manager also helped me decide what was absolutely necessary to get done. And what I can look forward to working on in the future. I was very pleased with these guys! I do highly recommend.

Jacqueline Buca

★★★★★

5 months ago

Dan was very informative and helpful on what my car needed to pass smog since I was out of state. He tells you how it is without tricking you and in getting more out of you. He trustworthy and I will going back to him for all my car needs. Thank you Dan for your hospitality and for making my process easy for me to pass smog.

June Rodrigues

★☆☆☆☆

Edited a month ago

I was told I would be called and kept informed of everything. No one called me to let me know that the voucher was approved and they started working on the car. I had to keep calling to find out this information. and my check engine light came back on today

David T Morris

★★★★★

5 months ago

I had a pleasant visit. I made an appointment and also had a coupon for a synthetic oil change and tire rotation. I was pleased with the time and my Mazda cx 30 is driving wonderfully.

Ted Thorp

★★★★★

a month ago

Quick, thorough and professional staff. They went over everything and inspected the entire vehicle. I'm very comfortable trusting my vehicle to their care.

Scott Jones

★★★★★

3 weeks ago

Even though I couldn't get the repairs done on my part, the service was still 5 star! There's a gentleman by the name of Dan Fein who was nothing short of a gentleman and a scholar; and couldn't be more helpful and pleasant with the whole process!

jessica jones

★☆☆☆☆

a month ago

***Do not go here they need to be reported to the attorney General. )** Anybody that feels they have been scammed my this shop your probly were. And know you aren't alone. About 3-4 of years ago I came here to get a brake rotor and brake pads replaced. Im a lyft driver and kept care of the car and this wasnt the first time I had to them replaced. I was was very familiar with the process. What should have been a couple hours turned into all day til they closed. I kept asking what was taking so long because it never took so long before . And there were two mechanics working on my car. For them to finally come out say that a a arm had locked up and for safety reasons they couldn't realease the car unless I paid 1600. Mind u I was very upset . Because nothing was wrong with my car. As a rideshare driver this my money and im repsponsible for driving people safely. And I've had the part replaced before. And I found them thru my lyft driver app so i trusted them. . I had no choice but to pay because I didnt have the whole 1600.they had me get financing from one of there vendors. I was there so late it was just me til the mechanics had left. and it was just the receptionist and I there. She took me to the back . . To show me because I was so upset. And couldnt understand how my car all of a sudden vecame a safety issue . She went to show me the part being locked. It was still attached to my car And mid sentence she stopped because the part that they said locked up moved easily. And we just looked at each other. A few days later I was driving on the freeway and one of the pins they put in flew off and almost caused an accident. What if i had died what if i had passengersin my car. . I tried to find another mechanic. But didnt have the money after all I spent. I eventually called and spoke to someone. And told them I was reporting them to the attorney General and his response was id have to prove it. And the warranty they gave would be void if I went somewhere else. I was like how could I trust you guys now.. I ended up calling back the next day and speaking to the manager who in that short time had just been hired there. When i got there He even agreed something wasnt right 2 people working on 1set of brake pads and rotors . I was ther from mid morning til after they closed. and he was shocked about the pin coming out on the freeway. Because of him I let them fix the pin. He assured me he would check for himself. .. I did write an email to corporate office and they didnt respond but I failed to follow thru with the attorney general because life happens. And after that i was dealing with covid. And with the new manger i had hoped he was gonna clean the place up. The reason im writing this review today. Im still a lyft driver with a different car. I picked up a passenger recently. And we were talking and she mention dealing with a shop trying to scam her and going in for 1 thing and now having several issues.. car is not running and they are trying to charge her alot of money. my first mine because we were near the area I said is it the meineke on on Charleston and eastern? She said how you know. And I explained my experience to her. Its absolutely horrible and she said that she know someone else too. So I felt compelled to give warning to the community. The couple that was in the lobby arguing with them. Myself and my passenger are people of color. Dont know if that is coincidence or what. But that got to stop doing this to people and this shop needs to be investigated. . I still plan on reporting them to the attorney General. May it will help or maybe it wont. But they need to be investigated. They are dead ass wrong.

Amanda Tell

★★★★★

6 months ago

This place definitely deserves more than 5 stars!! At first, we called over the phone to see how much stuff cost and of course they can’t really give you a quote not knowing what the car is wrong with the car first of all, but to give my husband a piece of mind, he still did it anyways. When we got there after the inspection, what my husband thought was wrong with it wasn’t wrong at all. It was something completely different. Dan, the manager definitely made me feel comfortable and personable, Now, once that I feel like he was gonna charge me too much or something I didn’t need. Which is usually the case with auto repair shops and that’s stigma they have unfortunately. We had to apply for in-house financing which Dan made it a point to make the bill low enough so I can get approved for what I can pay for which I think what did I tell you about touching the car? I just told you I don’t care. I can turn it off myself.was totally awesome!! They did a great job stuff didn’t even think was wrong was for the reason why things weren’t running right and now it runs perfect!! Dan is super friendly and made the whole process a breeze, we were even late to pick up our car and he stayed after they were closed and waited for us.

Vanessa Kroeger

★★★★★

2 months ago

Friendly and honest group of guys. Helped me repair 2 tire issues in a timely manner without any inconvenience. Most definitely will be back in the near future with any car repair or maintenance needs.

Mr Polo

★★★★★

a year ago

Well, I had an awesome customer experience with Dan and he seem to have some very nice staff mechanics as well. I went in to get a brake job because I thought I needed pads and or perhaps rotors well as it turned out, they asked me why I thought I needed pads and rotors because everything was fine And I really didn’t need them so I appreciate your honesty. But they did find I needed some work on engine gaskets and an expensive replacement of my rack and pinion which was leaking. Anyway, Dan was great and I got an estimate for $2600 But their labor per hour is $209 which is higher than the dealership which I found out later. Anyway, apart from that Dan did an excellent customer service job and he’ll probably work with me on labor cost at a later date. Thank you guys for some great customer service. Ps : as a Google guide they do have wheelchair, accessibility, entryways, and very nice clean bathrooms.

CHARLENE STUART

★★★★★

3 weeks ago

I had an alright experience at meineke . I got a full synthetic oil change and checked brakes and rotors... very spendy.. at the end of day they used a few coupons to lower cost , threw in missing engine filter and changed them , great creations service, clean , a hiccup in pickup but helped with financing. 👍

Jax B

★★★★★

a month ago

This was an oasis in my desert. Was in desperation and Bottom line - got excellent service from personable and knowledgeable service and employees. My Dad was always the man people brought their card to and he’d tell me as you get older you will always need a good mechanic and shop who will do you right! Well I found my place - a few blocks from my job. While I was there another customer came in and told me, “these are my guys and they do me right all of the time and I’ve been coming here for years!” I recommend Juan and the other employees to everyone for honesty, accountability and personality.

Laina Stancil

★★★★★

2 months ago

Appreciation Post!!!! This is an awesome repair shop! To Dan helping me get financial assistance to pay for my repairs. Which is literally the whole battle when it comes to customers- the financial hardship, right. He helped me apply so I was able to get ALL my repairs done without the headache or how to pay for it . To Cody really explaining in detail and educating me on what to look for while discussing my car repairs, to Juan’s friendly, professional demeanor. These guys so deserve a shout out and thank you to anyone else that helped with my car repairs because my car’s running amazing! I’m a new resident to Las Vegas and female so I literally felt like the cards were stacked against me lol. I don’t know much about cars besides keeping oil in it and you always have to worry as a women about mechanics trying to get over on you… but I so did not have those issue here. I truly appreciate these guys so much for the knowledge, impressive work and just overall seamless and pleasant experience. I definitely plan to continue my business and bring more around as long as they’re still there. Thank you all so much and totally give these guys a raise 😉 lol.