About Business
Residents of Charlotte, NC, Charlotte have long trusted Meineke Car Care Center for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.0/5 rating with 973 reviews. Throughout Charlotte, and particularly in Charlotte, NC, Meineke Car Care Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Meineke Car Care Center for any Car Repair inquiries or to schedule a visit to their Charlotte, NC facility.
Google Reviews
DeVaughn Campbell
★★★
☆☆
a month ago
I didn’t get the tires I asked for. I don’t know what these tires are. I asked for falken and got some generic brand I have never heard of or pronounce it. Overall good job done, tires look pretty good
Afianwan
★★★★★
a month ago
My husband and I appreciate the overall service of Justin and his team. Darius was the mechanic that fixed our issues which we are grateful for. We are happy to say that Justin knows what it means to be a good manager and care about making your customers feel valued. He saved us money and was able to make sure a thorough job of necessary work on our truck was completed. We plan to continue working with Justin in the future. 10/10 recommend this shop if you are in need of car care!
Madi Mott
★★★★★
a month ago
Justin was excellent! I came in on a busy Saturday, got my car inspected for free and got a complete estimate of everything they recommended be fixed. Justin however, went above and beyond taking me into the shop and showing me specifically what parts on my car needed to be replaced and why. This was the best part because I could actually see what needed to be fixed. I will definitely come back because of Justin’s communication.
Mischelle Massey
★★★★★
Edited a month ago
Very good customer service. The manager did follow-up calls to previous clients to see if everything was good and if we had any concerns. I mentioned I was still having problems, and he told me to bring the car in to be diagnosed again for no charge. The problem was identified after a thorough inspection, and the cost was minimal. Save me a lot of money. Thank you, and I’m most grateful.
Ebony Lane
★★★★★
a month ago
I had an amazing experience with all of the staff. Justin, Sarah and Josh were amazing. The job was expensive and they informed me about different finance options that were available to help. Meineke has always done right by me, quality work. I am one happy customer!!
Kip
★★★★★
3 weeks ago
My registration had expired. I immediately looked, for a local business to get the required Safety inspection needed, before registration. Meineke was not only local, but the staff were very helpful. I was worked in and the service was very good.
J Rich
★★★★★
2 months ago
At this location, the employees were professional and courteous. I thought I needed a new muffler, but after a diagnostic, I was found that I just needed a carbon flush. I also received a veteran discount. I plan to return every 3 months for an oil change and once a year for a tune up. The diagnostic was based on making my car run better and to exploit me for unnecessary procedures.
Bianca Anderson
★★★★★
2 months ago
Sarah at the front welcomed me in and took care of me right away . Gave me many options on my vehicle and this is why I continue to come to this specific Meineke . Always fast and friendly (:
Alasia alexander
★
☆☆☆☆
a month ago
I took my truck for a simple oil change, got it back the very next day my check engine light is on with an error showing and my truck wont go over 10 miles now. Contacted meineke spoke with Justin whom was supposed to be a manager whom said he’d look into the error and contact me back I never heard from this man or anyone for that matter and my truck is not not operating! Never again will I trust these small shops to do such a simple job as this and I will be getting a diagnostics with Chevy to see what they did to cause this problem at meineke as I had no issue with my truck prior.
Ciara Holmes
★★★★★
4 months ago
I had a great experience at Meineke! The customer service was fantastic; the staff were friendly and attentive. They were quick to assess my vehicle's needs and got the job done efficiently. Highly recommend for anyone looking for reliable automotive service!
Dimitri Barnes
★★★★★
3 weeks ago
Great service from these guys I think they’re very honest. I got an alignment done after getting new tires and they pointed out a few bad things on my car, but didn’t pressure me to fix any of it that same day.
Nia Danner
★★★★★
3 months ago
Brought my car in first thing Christmas Eve day with a flat tire. The team was prompt, friendly, and thorough in their assessment. The comprehensive vehicle report was so helpful. Will recommend for future service!
Panthergirl 78
★★★★★
a month ago
Justin was amazing. He handled everything with love and care. Very efficient with all his customers. Handled large amount of customers with ease. I love it here and WILL BE BACK for more services.
Danial Nasirullah
★★★★★
2 months ago
I came in for a check engine light. The technician gave clear and accurate estimates on the system diagnostic and then the work necessary to replace the faulty parts. Overall, a straightforward, quick, and comfortable experience. The location is also conveniently near a couple of gas stations and a Food Lion.
Chad Love
★★★★★
2 months ago
Awesome experience! We had a flat tire and called to see if we could limp in and get it plugged an hour before they closed. Friendly on the phone, friendly in person, got us right in and had us out in no time! 10 out of 10 experience.
Snook Charmer
★
☆☆☆☆
5 months ago
This shop lies, charges triple for parts, takes forever, sabotages batteries, can't perform a simple inspection, does shitty work, and insults vets. 4 years ago, I was told all brakes were in critical condition, so I overpaid to replace the front brakes but keep the critical rear brakes. A year later, my normal, honest, mechanic told me the rear brakes were in perfect condition, did not need to be replaced. 3 years after that, this Meineke does a full inspection, recommends several repairs, but doesn't recommend replacing rear brakes. Apparently my mechanic was right, and Meineke straight-up lied 4 years ago. So Meineke does an oil change and some basic maintenance, calls to tell me my truck's ready; however, I was unable to pick it up that day. The following morning, the shop calls to say my battery is dead, needs to be replaced, and will cost nearly $400! The shop never said anything about the battery after the initial inspection OR even after the other maintenance was finished. And they insisted there was no cheaper battery available, even though the Advance Auto that supplies batteries for this shop stocked an identical replacement for my mysteriously-now-dead-despite-being-nearly-new battery for $100. Oh, and I forgot to mention, after replacing the front brakes 4 years ago, they were to perform an alignment. But the shop was taking f o r e v e r to finish the work and, presumably to avoid again informing me they'd need to keep the truck another day, they told me it was finished. But they never did the alignment despite charging me for it. And as frustrating as all that is, perhaps the most triggering thing about the shop are the American and military flags hung backwards which is nearly as insulting as hanging a flag upside down. (To be fair, many people don't know how to properly and respectfully display a flag vertically – with the stars in the upper-left corner, not the upper-right – but if they cared, they'd look it up.) The inattention to detail is very representative of the shop overall.
Kendra L Conyers
★★★★★
2 months ago
I had such a wonderful experience with Sarah! I did not have an appointment but the service was fast and affordable. I was able to get on the road and head out of town for my trip. Sarah was knowledgeable and kind!
Ieshia Harris
★★★★★
a month ago
Omggg!!! Yall Sarah & Justin were awesome. They worked with me and actually helped me stay under my budget. We all know how expensive car repairs can be! I’ll definitely be a return customer! Thanks guys 🩷
Laurie Pace
★★★★★
2 weeks ago
We went to get car inspection. Came out to meet us. Was very kind and respectful. Would recommend and will be back
Charlotte Consumer
★★★★★
4 months ago
I brought my C300 in after dealing with a belt issue and a really annoying squeal that kept getting worse every cold start. I had been stressing over what was wrong, but the team at Meineke checked everything out, found the real problem, and got me back on the road. They explained what they were seeing, showed me exactly why the alternator was the issue, and actually fixed the problem on the first try. The car drives completely smooth now and the sound is totally gone. They were professional, straightforward, and didn’t try to upsell me or make me feel dumb. After the week I had with both my cars in the shop, it was honestly a relief to deal with people who just do what they say they’re going to do. I’m really grateful for the work they did and I would definitely go back.
