Melvin's Service Center

Robin Campanicki

★★★★★

4 months ago

From heater core replacements, windshield washer tank replacement, oil changes, brakes, thermostat, air conditioning recharge and compressor replacement on our family vehicles, Jose at Melvin's, has priced fairly and completed in a timely manner all of our repairs.

Kevin Fretz

★★★★★

2 months ago

Always great service when i take my vehicle to melvins! I have been a customer for many years and trust them to work on anything needed to keep my truck on the road!

Greg Akers

★★★★★

a month ago

Two thumbs up on your super customer service - for many years and.... and no doubt, for many years to come! - G

lexi willard

★★★★★

a year ago

my dad and I found melvin's while chasing an evap leak in a PT cruiser for almost an entire year. their shop is now the only shop I trust. my dad and i almost exclusively use melvin's (my dad is a little sad that his diesel truck unfortunately is too heavy for their lifts but all of our other vehicles ALWAYS go to Melvin's). They are transparent with their pricing, their staff is always helpful and sweet. and they are so honest and transparent, they will explain things in detail if you ask, they'll even recommend other people for certain jobs that aren't their specialty (we had to get some hangars welded for an old lincoln continental muffler and they reccommended the place they use for welding because they know they'll do it right). They pre-diagnose issues that may arise and even give you a severity/urgency estimate on how long it would be reasonable to go without the repair in case you need to plan financially for larger repairs. They try to get you deals on parts and anything they car to lower prices (I saw another review said they quoted her higher than the repair ended up being and that's happened to me to, not every time but if they can safely save you a dime they will!) I moved 6 hours out of state and I STILL schedule with melvin's for when I'm in delaware visiting family because just like a good barber, once you find one you trust, you stick with them for life! for reference my dad and I have taken a toyota highlander, multiple jeep wranglers, a 2018 honda fit, a 2002 lincoln continental, and the infamous 2001 PT cruiser to melvin's. the only vehicle they can't do big repairs on that require the lift (like large transmission repairs) is his lifted ram diesel truck.

Britt Paglusch

★★★★★

4 years ago

I called on a Monday morning, after having to have my 2017 Jeep Wrangler towed home the night before, to ask if someone could look at it. They said sure, bring it in. He said they would run a diagnostic test, told me the cost and said he would call before proceeding with any repairs. By early afternoon they called me back to let me know exactly what the issue was (fuel injector), how much the cost would be to replace it, and that they had the part and could fix it by that afternoon. A couple of hours later I was picking up my Jeep! I paid less than what I was quoted because they didn’t use all the parts they thought they would need to use. My Jeep runs beautifully! I’m very impressed with the friendly, professional and expedient service I received and will use and recommend Melvin’s for my Jeep’s future servicing. I highly recommend them.

Ed Pagan

★★★★★

Edited 4 months ago

Honest reviews matter to me and I always try to give them as well. I was looking for a new repair shop for my vehicle and looked at several places based on reviews. I am glad I picked Melvin's. I was quoted a price and when I asked was told what needed to be done to my car. I was able to drop off my car very early in the morning which was great. When the bill was presented I was surprised to see it was cheaper than the quote I was given. Very friendly and professional people, was not put on hold forever like most places. As an older person I was not sure about the no contact process. But I found the online process of scheduling and payment very easy and fast. Overall I was very pleased and I believe you will be as well. I have found the shop to fix both of my cars.

Don Kelleher

★★★★★

8 years ago

I have been a regular customer at Melvin's Service Center for over 2 years and have always been happy with the professionalism and friendliness of the staff. Jose and Mary are the best, and their technicians are top notch. Best of all -- reasonable prices and excellent work always. For instance, once I had a short in the air blower for my AC in my 98 Jeep Grand Cherokee -- instead of taking the easy way out and just saying you need to replace the air blower - they were able to trace the problem to a short in one wire. This saved me as well as showed me the lengths that Melvin's Service Center will go to, to assure a quality repair and reasonable prices. I always recommend Melvin's Service Center to all my friends.

Derek Cola

★★★★★

3 years ago

Melvin's is the best. They do a great multi point inspection and provide photos of the recommended repairs and categorize by necessity. Their labor rate is great and the way to pay is very convenient. The staff with whom we interested are fantastic. Just a great experience and my wife was as pleased with her experience and the work completed.

Laudz Stigall

★★★★★

2 years ago

I don't know where to start with this review. My fiancé has been going to Melvin's for his vehicle for a few years. I live in Philadelphia and drive a 2015 Altima. Unfortunately for a year, my car was parked in front of my home, just un-driveable. I went to 4 different Nissan Dealerships and no one could tell me why my car would randomly lose power and stop running. I gave up until my fiancé suggested to take the car to Melvin's. We risked it by driving up from Philadelphia to Dover. It died on the way up once, we gave it a few minutes, and then it started to drive again. Then we made it to Melvin's! Jose suggested to use our vehicle to run errands to see exactly what was causing the power loss. No other mechanic has ever offered to do such a thing. I have never encountered such care and attention from a mechanic. He figured out! It was the alternator! I am forever grateful to this shop for getting my car to run again. Great customer service and attention to your needs. Please don't hesitate to bring your vehicle to Melvin's!

Hannah Adams

★★★★★

4 years ago

I took my 2015 Chevy Traverse in b/c I had leaking in my driver side door window. I assumed it was a seal issue. Come to find out it was not. Jose was honest and recommended a place where I could get my car fixed correctly. I was impressed that he still attempted to fix what he could before recommending me to another place. And they did not charge me much for doing what he could. I appreciated the honesty.

Karen Moore

★★★★★

5 years ago

This was my second time using Melvin’s for my Subaru. My son has been using them for years and recommended them. They do quality service at a good price. Easy to get an appointment and they are on time. Support the hometown service center!

Steve Adams

★★★★★

6 years ago

Took our SUV here after it started to misfire. They were able to diagnose it quickly and were very thorough about the issue. They even called the dealership to check on the warranty information to make who should handle the repairs. I truly appreciated their honesty and genuine care. The experience was beyond satisfactory and I would recommend them to anyone

Gary Ussery

★★★★★

6 years ago

I had an issue with my 2011 Mini Cooper on Sunday. They had my car back to me, fully repaired, oil changed, and all for a great price the following Wednesday. These guys are awesome, fantastic customer service, and the work seems to be amazing. Thanks, Melvin's!

Cecelia Ritter

★★★★★

5 years ago

We have been loyal clients of Melvins since 2016, after relocating to Dover.They are honest , do excellent work.,have never tried to “sell” us something we did not require,when we do need something repaired Jose always explains the cost factor, and our options. Mary is a good friend.Well organized and very pleasant to work with, As are all the staff.

Brian Edwards

★★★★☆

5 years ago

I was impressed with this service shop and how they treat their customers. I was referred to this shop because they are a partner with the CarMax MaxCare service plans. I was having an issue with my brakes and suspected it was a problem with the brake hardware. The technician did a thorough inspection and was able to break down exactly what all the issues were and what was covered under the MaxCare service contract. Though he recommended additional work to be done, he did not pressure me to get it done and was understanding when i declined to go with the additional work. I also appreciated the steps they had taken to ensure safe and contactless drop-offs. It was a few extra steps, but it was fairly easy to fill out the paperwork and place my keys in the drop box. Picking up my vehicle was just as easy. Thank you, Melvin's Service Center.

Robert King

★★★★★

6 years ago

We won't take our vehicles anywhere else. Melvin's does great work at a fair price. And, they manage to squeeze us in when we have an emergency or need to have work done at a specific time. Awesome folks providing outstanding service - who could ask for more?

Arthur Hunt

★★★★★

4 years ago

Brought my Jeep in because a service engine alert appeared. I also needed a thorough inspection of the undercarriage for any potential problems. They did a professional job! Where they easily could have charged me for parts I had thought necessary, they just fairly charged me for service done and explained the why’s of all decisions they made. Highly recommend!