Mesquite Car Care - Car Repair Shop

Jake Fisher

★★★★★

7 months ago

Mesquite Car Care was able to receive my towed car and diagnose the issue very quickly, the same day. By end of next day, they had my car up and running again. It was easy for me that they communicated via text, sent photos, and provided an itemized quote. I would highly recommend!

Alan Strong

★★★★★

a month ago

Honest and upfront. When my truck was beyond repair. They called a tow truck owner who bought my old truck for 100 dollars and took me home.

yesenia salazar

★★★★★

10 months ago

Cesar was very upfront and honest about services being rendered. I went to him because of his reviews. I needed someone I could trust and he came through. Despite my major lost I owe it to him for his hard work and dedication to give me the appropriate answers. You have a new customer. Thank you.

MONGO SLADE

★★★★★

8 months ago

Shop and waiting area were very clean. That set the precedent for a very professional and courteous experience. I needed an A/C unit for a BMW and was referred from Calvin Murphys on Garland RD. Met the owner and he was very nice. Work was done in a timely manner and the work was done properly.

Nazly Alfaro

★★★★★

a year ago

I received services for my 2013 Toyota Camry a couple of times to do basic maintenance and a few other repairs. They use high quality motor oil, like liqui moly, when it comes to synthetic oil changes. The staff is more than professional and very knowledgeable about vehicle repairs and their honesty is second to none. Additionally, the bathroom and waiting lounge are very clean. The waiting lounge has multiple charging stations and complimentary water. I will definitely recommend Mesquite Car Care to anyone who is interested in both quality and honesty!

Bright Angel

★★★★★

2 years ago

I am so glad I found a place where I can take my car for repairs without hesitation, and Mesquite Car Care is the place. Cesar is very honest and professional. He and his team are very trustful with their work, skilled, and they are very knowledgeable. Highly recommended.

Sonja Gearin

★★★★★

4 years ago

Cesar and his team were absolutely amazing! We decided to take my 2016 Ford Edge to Mesquite car care after receiving a raving recommendation for their service and they lived up to the hype. My check engine light was on and blinking so I was very frantic and assumed it was something serious, after preforming a diagnostic Cesar and his team were able to thoroughly explain what they found in a way I could understand. He recommended we replace a few parts and was very helpful. 10/10

Ramiro F.

★★★★★

2 years ago

I was pleased to have found Cesar and his professional team over 8 years ago. They take their time to explain and offer solutions for my vehicle repairs and concerns. Their equipment is comparable to, or even better than, the best dealerships in the Metroplex. I rarely recommend businesses, but I highly recommend Mesquite Car Care.

Victoria Sanchez

★☆☆☆☆

Edited a year ago

Dear Cesar, May you please tell the truth and mention everything we spoke about over the phone. The entire reason behind my one-star review is not over the $150.00 cost for the alignment. Sincerely, Vicky Sanchez

Terence Durham

★★★★★

5 years ago

This is easily a 5star rate auto repair shop. From the customer service to the actual auto repair services, all is top notched. I been coming to Mesquite Auto Care for 4 years now. Cesar is one of the most honest and fairest people I have ever met. The staff is amazing and extremely knowledgeable. They handle your vehicle as if it’s their very own. The shop is clean and well maintained which to me means they take extreme pride in this establishment. I never had a bad experience with Mesquite Auto Care. Satisfied customer every time.

TWIGROT Sinister Props

★★★★★

4 years ago

I have been a customer of Mesquite car care for over 15 years. I trust them explicitly to handle all of my car care needs. Cesar is always able to give me a breakdown in great detail as to the issues and causes on any problems. They are very thorough and always let me know of any other issues they may come across that I never even knew about. Thank you for your many years of friendship and service Mesquite Car Care!!

FRANK PENA

★★★★★

4 years ago

I have been going to this shop since they were in the old building on Gus Thomason rd. I trust them explicitly to handle all of my car care needs. Cesar is always able to give me a breakdown in great detail as to the issues and causes on any problems. I took my 2020 Toyota for a weird noise and Cesar suggested me to take the car to the dealership since the part was under warranty. I really appreciate his honesty and integrity because I'm sure other shops would've done the repair before turning any work done. Thank you for your many years of services Mesquite Car Care!!

Susana Rodriguez

★★★★★

4 years ago

I have been frequenting Mesquite Car Care for more than 10 years now. My most recent visit to get my daughter’s car checked makes me reflect on how I am lucky to have such trust in these good people. I have never been disappointed by the level of attention and care placed towards my vehicle’s needs, and I have always felt supported in the area of customer service. These men are hardworking and honest, which is plain to see in their interactions with myself and my car. I am grateful to be so confident in where I take my car (especially when there are so many people out there who cut corners or add unnecessary charges), and I look forward to continuing to work with them in the years to come.

Denise

★★★★★

4 years ago

Cesar and his staff are incredibly personable, fair, and do excellent work. He has worked on our vehicles many times and always takes time to explain and show what work is needed and why. I highly recommend them for all your service needs!

Justin Hehmke

★★★★★

3 years ago

Cesar and his team are top notch. You can tell he has a passion for what he does and a passion for customer service. He was honest and informative about the issues he found on our car. We will be using this shop in the future.

Brad Williams

★★★★★

Edited 5 years ago

What a great first-time experience at Mesquite Car Care! I am a meticulous guy with high standards, and Cesar and his guys were great. I have had a nagging vibration issue in my BMW 550i ever since I bought it used last year. Went though multiple steps and service providers to try and solve the problem, all to no avail (i.e., new tires, wheel repair, multiple balances, 4-wheel alignment, etc.). Made the huge mistake of taking the car to the dealership to get a road force balance on the false assumption that the dealership would take the most care to make sure the wheel assemblies were within BMW specifications. Couldn't have been more wrong. The service advisor at the dealership simply didn't understand road force balancing (but was quick to write me off like I was the one that didn't know anything!), and the service techs there just weren't willing to take the time to properly diagnose and use the machine to its full potential to get the lowest possible road force numbers, telling me that everything was within spec. They accomplished nothing. The experience with Cesar was far superior. After just a few minutes of talking to him about my problem and road force balancing in general, it was obvious that he knows his stuff and was prepared to take the time to help my get the best possible result. I observed the process in detail. Most tire shops mount the wheel to the balancer through the center bore, then tighten it down with a universal cone before spinning it up. Cesar's shop actually mounts the wheel through the lug holes, which is preferred because that's how it is mounted to the vehicle and is more accurate (the hardware to be able to do this is expensive and I doubt many shops in Dallas even have the ability to do the work this way). They force matched three tires (the fourth we agreed needed no adjustment because it was 5 pounds initially). The first two tires were both 13 pounds before and after force matching (the machine does not always accurately predict what the result will be after force matching). The third wheel was 28 pounds, which is too high for 19" rims and low-profile tires and likely the source of the vibration. After force matching, the assembly was 18 pounds--a significant improvement. Interestingly, all the rims are fairly round, ranging in .007-.003 radial runout (recall the wheel repair). The machine revealed that the tire on the problem assembly was exerting 24 pounds, which is too high for a new tire (going to try and get a replacement from Discount). Cesar's tech also pointed out that there was too much weight on the wheels and was able to get a dynamic balance using less weight, which is preferable. Unfortunately, it was traffic all the way home so I haven't gotten a chance to fully drive the car and determine whether the vibration is gone, but initial indications are positive. Regardless, the point here is that Cesar did everything he could and everything I asked to try and solve the problem. Most importantly he and his guys were thoughtful and deliberate in their work. They listened and were genuine in their efforts. Pricing was fair and less than the dealer for better work. I will be headed straight back for my next repair or maintenance need. UPDATE: The vibration is now nearly imperceptible!! I suspect the remaining vestiges of it are a result of a defective tire. Thanks again, Cesar!!

Brian Fox

★★★★★

3 years ago

Although not being able to repair my vehicle, Cesar spent a lot of time troubleshooting, and trying to flash the PCM to the correct firmware. He explained the issue thoroughly and gave me all the information I needed to get the correct replacement PCM, which I ordered and installed in about 15 minutes. I will definitely bring my cars here to service again.