Midas

Phillip Hammond

★★★★★

3 weeks ago

Above and beyond customer service. They got me in fast and took care of my car fast. I was checked in on a few times while my car was being worked on as well. Communication goes a long way and these guys have it. Fair pricing as well. Thanks!

Rachel Brown

★★★★★

4 months ago

The staff here rocks. 100% some of the nicest folks I've ever taken a car to. They genuinely care about cars and people which is hard to find nowadays. Paris at the desk, was absolutely so nice and so helpful and had a wonderful attitude, legitimately couldn't have been more pleasant of a person to interact with. Chris was absolutely one of THE nicest car dudes I've ever spoken to, put the customer first, and even tried to help me make sure there weren't other cheaper avenues I could take before servicing our car. You don't see people like that anymore, most people would take your money and run it up. Not these guys. and I am genuinely beyond grateful. Car stuff gives me THE MOST ANXIETY out of anything and they made the experience easy, fast (as it could be) and painless. It even cost less than I thought it would. Location is also fantastic because we were able to spend time at mall and target. 11/10 great experience, and to top it all off we were able to DRIVE home, which I was worried we weren't gonna be able to do lol. Thanks guys you're the best!!!! We will be back if we ever need car repairs/ maintenence!!!

Britney Ratliff

★★★★★

3 months ago

Had a great experience here and would absolutely/will be coming here again for any future needs for my car. I mostly dealt with Chris who has amazing customer service. But every employee I encountered here was great. They were up front, honest, and quick with helping me fix my car. Absolutely recommend to anyone needing anything from a minor oil change to any major work on their car

Nicholas Incorvaia

★★★★★

a month ago

Diagnosed a tire issue that led Schwab couldn’t figure out. Then inspected and improved on an outlandish dealer quote for service, saving me a ton of money, while effectively extending the life of my vehicle. And they were friendly, patient, and thoughtful!

Jackson Warner

★★★★★

3 months ago

These guys are awesome. Called in got in right away. They got my oil changed and being a purse they actually gave us some really good recognition. He informed me that they actually will come grab our card and drop them back off and a whole bunch of other benefits to health car workers. Which is not seen any where else! These guys were super awesome and super honest!

Mark Fuller

★★★★★

11 months ago

All around a great experience as usual. These are my go-to guys for anything automotive. They take care of 3 vehicles for my wife and I and there are absolutely zero complaints. Courteous, respectful, professional and thorough. Count on it. Here's my van that now, after a quick visit with Midas, is back on the road. Thanks Josh, Nick and Josh for the good work.

Mark Church

★★★★★

a month ago

Highly recommend. I was able to schedule my appointment on time. The customer service is excellent and the mechanic made a good recommendation of what my car needed and didn't need. I plan on returning for my car's future needs.

Camden Pilukas

★★★★★

2 months ago

Changed my headlights with no labor cost. Told me it would take around an hour but they were finished in 20 minutes. I've been to these guys before for quick fixes when i'm short on time and they always get me in and out as quickly as they can. Phenomenal repair shop all around. 👌🏼

Debbie Mize

★★★★★

2 months ago

I can really tell these guys care about how their business is run! I am so glad there is a new owner at this Midas location, my experience with customer service is above and beyond! Very knowledgeable about my vehicle and very quick to go out of the way to explain or serve customers with the best of care! Way to clean up a business guys!

206 B

★★★★★

7 months ago

Had the guys at Midas install a new muffler and tip, and they were great, did the tip exactly how I asked and made sure I was happy with it before I left. No hidden BS, no crazy upsells, just what I needed from some honest guys down the road! Thanks Chris!

Michael Garden

★★★★★

3 months ago

Chris Gill, the perfect example of exceptional customer service, has left an unforgettable mark on my life. His unwavering kindness and generosity are truly remarkable. As a new nurse in Olympia, I was facing numerous challenges, including my apt being broken into and everything stolen. To top it off, thieves attempted to steal my rims, causing damage to my car and leaving my rim loose while I was driving. Just when I thought all hope was lost, Chris Gill happened to be driving by and came to my rescue. My car broke down near his shop, and the tow truck wanted an outrageous fee to tow it down the street. But Chris, with his incredible resourcefulness, managed to get the car to his shop on his own. Despite my financial struggles due to the previous incidents, Chris went above and beyond to help me. He personally assisted me in finding all the necessary parts and saved me a significant amount of money that he didn’t have to. His selflessness and generosity were truly inspiring. Chris gave me a ride back home and even suggested that I use his personal car if I needed it. It was a simple gesture, but it meant the world to me. We had only just met, and yet he had shown such compassion and kindness. When I came to pick up the car, Chris had me wait so he can personally inspect the whole vehicle to address any concerns and for me to be safe to drive away. As a nurse who takes care of people for a living, I felt a deep sense of gratitude for Chris’s actions. He truly embodied the spirit of giving and selflessness. Chris Gill deserves to be recognized for his incredible heart and generosity. I am incredibly grateful for his help and will always remember the kindness he showed me.

Trish Harmon

★★★★★

2 months ago

Spoke to several different team members and everyone was very kind and informative when it came to helping me schedule services and answer my questions. Brett took the time thoroughly go over my services to make sure I knew what work was being performed before they began servicing my car

SH

★★★★★

a month ago

I heard they’re under new ownership and it shows. I don’t often bring my vehicles in, but when I do this is the level of service and experience I want. No hassles, everything transparent and up front and competitive pricing. I’ll be making this location my go-to.

River War

★★★★★

a month ago

The general manager was very kind and helpful. Incredibly fast at fixing my headlight. 100% would go again. Thank you for the great work.

Annie Bailey

★★☆☆☆

4 months ago

I made an appointment to get the differential and transfer case fluids serviced on my RAV4, quoted for $120 each. The day before my appointment, my check engine light came on so I asked them to look at that too. I was quoted $192 for the diagnostic test, which would be waived, if I got services done there, to address the issues. Turns out my gas cap wasn't tightened down and the battery terminals were loose, causing the check engine light to go off! They also think there's something going on with my transmission... So, they didn't do any of the services I requested, and referred me to another shop in Tacoma. I was charged for the diagnosis ($192) and for the replacement of the battery terminals ($76), which I hadn't approved of!?! I'm frustrated they were unable to do the services I requested, and disappointed I was charged $324 just to be told to screw in my gas cap better, and to have the battery terminals replaced... which I could have done myself for $12, if they had asked before doing the work. I feel overcharged for the work they did, and won't be going back again.

BriusAngel

★★★★★

6 months ago

Awesome service! The staff was polite, professional, and made the whole process easy. I also used a great coupon, which made it a lot cheaper than Jiffy Lube… nearly $50 in savings. I think I’ve found my new go-to spot for oil changes!

Jessica Behner

★★★★★

5 months ago

Customer service was 10/10. I drove from Boise to oly to spend a week with friends/family and my alternator and battery imploded after I got here. They got me in last min and fixed me up before I had to head home. Highly recommend 👌