Midas

Makenzie Smith

★★★★★

a month ago

Had a great experience today thanks to Mike at the front desk and Brody who did my oil change. Mike was friendly, professional, and made the whole check-in process easy. They took the time to explain everything clearly so I knew exactly what was going on.

Tania Parker

★★★★★

a month ago

I got an oil change and was treated with great customer service with Micheal at the front desk. I was set up with an account which he explained very thoroughly also got be down to affordable pricing. I appreciate the great customer service thank you !! 5 Stars

tiber jose diaz acosta

★☆☆☆☆

3 weeks ago

I took my truck to check the air conditioning and they told me that I had to change the entire compressor, with a budget of $1,700. In addition, they charged me $199 for the inspection, but at no time did they bring the truck into the workshop or perform a deep inspection. I decided to review the problem on my own and it turned out to be simply a damaged relay that cost $28. After changing it, the air conditioning worked perfectly. I find it worrying that they have diagnosed greater damage without properly verifying the system. I recommend other customers to ask for a second opinion before accepting expensive repairs.

Michael D'Netto

★★★★★

a month ago

I was visiting South bend a couple weeks ago when I got a flat tire. It was a late weekend afternoon and every car shop I called turned me away, except for this Midas. Michael B (store manager) answered the phone and was so patient and caring. He got me in right away. Dominic the technician worked so efficiently as well, removing the screw in the tire and patching it up. Michael B was so caring and thoughtful and only asked that we tip Dominic which I gladly did. Michael B took care of us like family. I was able to drive hundreds of miles safely back home the next day, thanks to his efforts. He genuinely cared for us and our situation. I’ll gladly look forward to going back specifically to this Midas location in South Michigan anytime, thanks to Michael and Dominic. 5 stars doesn’t do their work justice!

Conner Galloway

★★★★★

2 months ago

Great Service, made the price work for me when really didn't have it. Brought me my car lifted to show the exact issue. Michael and Dominic were very helpful through the process. I would highly recommend a visit

Houston Sanders

★★★★★

a month ago

I had an appointment at a different Midas in the area, but when I showed up their equipment was down and they weren’t able to service my vehicle and they told me to head over to the South Bend location and they would take care of it. When I arrived the manager Michael was extremely accommodating and honored my warranty from the other location as well as shared some areas of concern he and his technician Brody had about my car. Providing a quality level of customer service is a dying art, but it has not yet been lost by the South Bend Midas.

Tammy Bowers

★★★★★

2 months ago

I just recently had my car repaired because it was misfiring. Michael immediately told me what the issue was and took care of me instantly. He is very knowledgeable and has excellent customer service skills. He had a manager out sick and held the entire shop down by himself: answering, phones, and taking customers all at the same time. I met him through him repairing a car from someone else’s and his honesty, integrity and knowledge is what brought me back to get my car serviced.

Brandon Bedsole

★★★★★

2 months ago

Came in same-day for a tire leak. They evaluated the leak and determined a fix within 20 minutes of arrival. All staff were very pleasant and knowledgeable. Despite a hectic day due to severe weather, they did everything excellently and with positivity. Highly recommend.

Derek Tighe

★☆☆☆☆

2 months ago

I had an extremely disappointing experience with this Midas location. I was visiting from Philadelphia when my vehicle required a rear caliper replacement. On December 23, I was repeatedly told the repair would be completed by Friday, December 26, with an estimated cost of no more than $300–$500. Based on these representations, I had the vehicle towed to the shop on December 23. On December 26, I was informed that the incorrect part had been ordered and that the cost would now increase to approximately $1,300. After discussing alternatives, a used part was located at a lower cost. The assistant manager confirmed that the part was correct and placed the order, with an expected completion date of December 30. The part did not arrive until December 31 and, once again, it was the wrong part. Due to the ongoing delays, I was forced to rent a vehicle and return to Philadelphia. Ultimately, my vehicle was not completed until January 12, 2026 — 21 days after it was initially towed — at a final repair cost of $801. After retrieving the vehicle, I discovered the brakes were still spongy. I took the car to another dealership, where it was confirmed that there was air remaining in the brake lines and the system needed to be properly bled — an issue that should have been resolved during the original repair. As a result of these delays and errors, I incurred over $1,500 in additional expenses, including rental car costs, airfare, fuel, and tolls, in addition to the $801 repair bill. These costs were entirely avoidable and stemmed from repeated ordering errors, poor communication, and incomplete workmanship. Based on this experience, I cannot rely on the accuracy of information provided by this location and would not recommend their services. I am currently evaluating my options, including seeking legal advice, regarding the financial losses incurred due to this matter.

Preston Petsovich

★★★★★

2 months ago

Fantastic work. They got me what I needed, provided information on parts I need soon and down the line. Very professional and very helpful. Dominic especially, is a great and hard worker, he let me into the shop and showed me problems with my car and what was needed.

Sara Garcia

★★★★★

3 months ago

They rocked and helped me out when I was stranded with a flat tire that wasn’t able to be saved.. Michael is awesome helped me out with getting my tire fixed and giving me a great price as will as being very helpful and polite.. Dominick works fast and is really good at what he does.. really appreciate the time and effort they put into helping someone even when it was close to closing..

Felicia Scholz

★★★★★

Edited 2 weeks ago

Friendly, quick, and knowledgeable. Really work with you and keep you informed. Definitely would recommend! Came back a second time for oil and air filters, Billy took really good care of us!

Ashton Michelbook

★★★★★

a month ago

My wife and I needed our brakes checked for a cross country road trip. They were super knowledgeable and explained everything with good detail! Highly recommend getting your service needs done here!

Michael Jackson

★☆☆☆☆

3 weeks ago

I called and asked for an appointment for an oil change and was told that I didn’t need one and to come in when I get off work. When I got off work I arrived at 3:50pm and was greeted at the counter by the manager, Mike who was the one that answered the phone when I called. He then stated that I need an appointment and that he couldn’t get me in. I was pissed. Keep in mind that they close at 6pm. SMH… He was too lazy too book an appointment. That’s why I wanted to make an appointment because I work too.

Levi Benton

★★★★★

a month ago

First Time. Needed a quick repair. Got the repair done within 30 mins. Recommend if you also need new tires and oil change.

Cameron Riewe

★★★★★

2 months ago

I recently bought new tires for my company vehicle, shout-out to Midas Fleet Service! I ran over a nail and they were able to get my car in and fix the flat at no charge under their new tire warranty. The customer service is excellent and they really do seem to care rather than take advantage of customers.

Levi Lamberjack

★★★★★

a month ago

Michael at Midas has been a great help, he’s good at trying to get me the best possible price with repairs to my HHR. Really good work!