Midas

Kristin Walker

★☆☆☆☆

3 months ago

If I could give 0 stars i would.. I spent $3000 to get my back breaks, rotors, calipers and my differential done on my linclon and a year later to the date my break fluid starts to leak, I go back to midas and they say of ur 4 days 4 days off from the warranty, the guy tells me oh your better off getting rid of that car! Yeah easy for you to say it's not your car and u ain't gotta pay to get a new one! I'll NEVER EVER EVER come back to this place EVERRR!!! it's yalls fault it's leaking u put a bad caliper on my car and dont even care! Yeah thanks for all you've done for me, I'm still paying on the crappy work YOU did! I always used to go to midas but now I'll go ANYWHERE else! I hope the same exact thing happens to yall, at least you'll know how it feels! Such a waste of money! If I was anyone else I wouldn't go here, they'll do it wrong then tell u oh ur just out of your warranty period... 4 days.. right!

Loretta DeDomenicis

★★★★★

a month ago

Everyone at Midas is so professional, honest, and very friendly! They care about their customers and are willing to go the extra mile to accommodate and provide excellence!

Joshua Cain

★☆☆☆☆

11 months ago

I would’ve gave y’all five stars for service if you wouldn’t have left my oil filter, housing loose, and my drain plug thank God a coworker seen it and told me so that I could finish the job I paid you to do. I could’ve lost my motor and I still don’t know if there’s damage Considering the fact all my oil poured out on my way to work. Do not take your car here

Robert Farris

★★★★★

4 months ago

Went in to get heat and wiper motor fixed. Calvin and crew were able to get wipers fixed and pointed me in the right direction for the issues I was having with my heat. They were upfront about time frames and got everything done in the time agreed upon Professional and polite establishment. 10/10

Ray Floyd

★★☆☆☆

5 months ago

I got the oil change I came in for and no tire rotation. I peered through the glass to see if they did it and they never even bothered. Workers at this location are lazy and they didn’t want to rotate my tires so they told me they wouldn’t come off my vehicle, AFTER the manager told me,” oh we forgot to rotate the tires” . Tried to charge me 3 hours labor to rotate my tires because 2 lug nuts were tight. Shop was empty and I’ve been here several times but today they were completely off and were trying to make extra money. Not on my watch. Didn’t bother to put my lock lug back in vehicle after servicing my vehicle, they left it attached to the lug nut and this would’ve been the 2nd time at this location they lost/misplaced my lock lug. Didn’t bother to pay me for the first time they did it months ago. This location needs some help and retraining cause they just do bare minimum and stop there. You literally have to micro manage their work. God forbid you really need something done on your vehicle. I got on the freeway after I left this location and my hood popped up. That means they never closed it good, only put the lid down. Not my job to inspect it after I pay for a service. I will try not to ever visit this location again because it’s much more I didn’t mention here.

Lisa Ewert

★★★★★

a month ago

Everyone there is great I just didn’t like having to finance tires and paying twice as much for them.

Yvonne Terrell

★★★★★

3 weeks ago

The gentleman at the desk was very pleasant I forgot his name but he said he was new & service all together was excellent such pleasant people i will be back

Wesley Cross

★★★★★

2 months ago

Calvin and crew are quality mechanics. They explain things well and have fair pricing. This store is also employee owned so everyone cares!

Chaotic Williow

★★★★★

6 months ago

Calvin was very friendly and well spoken. Clear about what was being done with my vehicle and of course explained that the service may not fix the underlying issue (which I was fully expectant of). I always have a good experience with Midas.

Matar Kah

★☆☆☆☆

10 months ago

Unfortunately, my experience at Midas was disappointing due to poor customer service and a significant wait time discrepancy. I was told my wait time would be 5 minutes, but it ended up taking 1 hour and 15 minutes. During this time, I observed that there were 3 technicians standing by my car, chatting and laughing, while seemingly not working on it. The only car in the bay was mine. When I inquired about the delay, they claimed it was due to a multi-inspection. However, I received the inspection pictures just 15 minutes after handing over my keys, which suggests otherwise. Given the miscommunication and apparent lack of productivity, I would caution others to carefully manage their expectations when dealing with Midas. *Improvement suggestions:* - Provide more accurate wait time estimates - Ensure technicians are focused on work during designated work hours - Enhance communication regarding service procedures and delays *Hope this feedback is helpful.*

Henry Laury

★★★★★

a month ago

The service here was impeccable. Terrance was a tremendous amount of help. Very friendly, very informative

Robin Wilson

★★★★★

7 months ago

I got my whole exhaust system replaced for my 2004 accord. They were very clear communicators about the work being done and even let me see under the car to see. My emergency brake line came loose after the repair and they secured it for free. Great service and nice guys.

Justin Craig

★★★★★

Edited 5 months ago

The manager, Calvin was incredibly nice and explained everything that was going on with my car. Technicians were quick and very friendly.

Zi Wong

★★★★★

10 months ago

I was able to get a same appointment and was pleasantly surprised at how easy and wonderful the oil change was. Mr. AJ and Mr. Lane were amazing and very professional. They thoroughly explained what's wrong with my car and were very patient and understanding with me. I highly recommend them to anyone in need of a service. Thank you for all your help, I greatly appreciate it!

Michelle McGuire

★★★★★

7 months ago

Very honest and helpful with fixing what we thought was a brake issue. They got us in right away to assess the issue and to solve the problem. Very kind and friendly! Would highly recommend!

Kobby Nezel

★★★★★

3 weeks ago

Terrence was an amazing guide and walk me through all the proper steps.

WarHippy

★★★★★

10 months ago

First time I used Midas probably ever in my 28 years of driving. I went to this particular location by recommendation from my brother. Everyone at the location was very helpful and were very good at keeping me informed of status while I waited. They did a great job and they were very quick. Setting up an appointment was also hassle free and a painless process.