Midas

loxxed

★★★★★

a month ago

I went in for a inspection expecting it to be $4000+ as the dealership told me before but I don’t trust the dealership so I went to Midas in Scott’s and I’m still in shock with how cheap it came out to be with everything I had to get done to it. $1,785 was an amazing price and the quality of work was absolutely amazing. Matt helped me throughout the process taking me to see what was wrong with my car and taught me what the part was and about the function of the piece. He made it easy for me to understand what they had to do with my car and 10/10 would recommend this shop to anyone! Thanks again Midas team for all the help and I’ll be seeing y'all the next time I need to fix anything with my car!

jas mitchell

★★★★★

a month ago

I cannot say enough great things about Matthew and the team at Midas. As a young woman, going to auto mechanic shops can feel really intimidating, but Matthew completely changes that experience. I’ve been taking my car there for about a year now, and he always takes the time to clearly explain what’s going on. He breaks everything down into terms that are easy to understand and never makes me feel talked down to or pressured. They are also very understanding when it comes to payment and financing options, which makes a huge difference. The courtesy car service is amazing and incredibly convenient. It truly takes away the stress and anxiety that can come with getting work done on your car. As a full-time working college student, my schedule is tight, and they have been nothing but accommodating, friendly, and informative every single time. I genuinely feel taken care of here, and that kind of trust is priceless. Highly recommend Matthew and this Midas location to anyone looking for honest, supportive service.

Marna Bunger

★☆☆☆☆

2 months ago

The Boulevard location has a great waiting room and good customer service. I question if they are good at anything other than free oil changes. In July 2024, I had my front brakes done in order to pass inspection. Afterwards, my brakes squeaked long past the break-in period. In early December 2024, I went back to get my rear brakes done and asked them to look at the fronts and fix the squeak. Said they looked at it and nothing was wrong. I went back in late December to get a CVT flush and told them, again, it was still squeaking. They looked at it. Still squeaked. In February 2025 I went to the Church Hill location thinking I might have better luck. I was told it was probably the “weather” and nothing was wrong. They looked at things. Still had a brake squeak. I went back to the Church Hill location in May for an oil change and asked for the manager and told him in no uncertain terms he would have an untimely death if SOMEONE didn’t figure out why their new brakes were still squeaking after almost a year. Yes ma’am. Yes ma’am. He replaced the clips and the squeak went away but then there was a terrible grinding noise. At that point, I was done with Midas and went up the street to an independent auto shop who heard the whole story and fixed the grinding in five minutes. “We fix a lot of cars that Midas has messed up.” No charge. I wish I could say my experience was an isolated incident. Ask around. Do your research. You’ll see.

tiffani kenan

★★★★★

a month ago

Everyone is Awesome. Matthew is the best. Mr. Robert was awesome and the young man that was helping Mattew were all Awesome Sauce. I would def recommend going there. Located in scotts addition.

Janay Terry

★★★★★

3 months ago

First time using Midas! Matt & Brandon were amazing! I expressed my concerns and they explained everything!!!! They made sure i had no concerns or questions during the process. Also shout out to the lovely ladies on the admin team for also answering questions and helping in every way they could! I would definitely go back!

ace opoku

★★★★★

3 weeks ago

This was my first time going to this location in Scott’s addition and I am very pleased . M.Adams do his thing and educated me on everything I needed to know about servicing my vehicles and both of the front desk ladies were so nice and professional !! I recommend !

Blake Walterick

★★★★★

5 months ago

Had a great experience at the Midas in Scott’s Addition. Matt was super helpful and honest about what was going on with my car. He explained everything clearly and gave me the right advice without trying to upsell anything I didn’t need. Really appreciated how straightforward and genuine he was. Definitely recommend going here if you want fair prices and people you can trust.

Laura Lee Boykin

★★★★★

2 months ago

Friendly staff that does good work on my vehicle consistently. Doesn’t try to up-sell me which I really appreciate, and also very quick turn around times! I’ve been going to this location for several years and I will continue to come back!

Deborah Norris

★★★★★

3 months ago

I feel like I got a fair price, a loaner car while the work was being done, and an on time return of my car! The staff was polite and helpful! I appreciated greatly not getting a do or die estimate!! Thanks for everything.

Steph M

★★★★★

5 months ago

Man, I love this Midas. They never try to up-sell me, and I feel like they always have my back. Shout out to Matt and Brandon this visit. They were super kind and made sure to keep me up to speed with my car. Matt definitely went above and beyond with an issue he noticed about one of my lugnuts. Really appreciate these guys!

Laura Bueno

★★★★★

3 months ago

The best Midas location!! Matt explained every step and option to me clearly and the team took care of me quickly. Facilities were clean and comfortable while I waited.

D'atra Teona

★★★★★

8 months ago

I had a great experience at MIDAS! From the moment I walked in, the receptionist made me feel welcome—friendly, professional, and super efficient. She answered all my questions with patience and kept me informed while I waited. It’s rare to find such warm and helpful customer service these days. The rest of the team was great too, with caring for my vehicle. It even feels like a different car and the financing was a breeze to sign up for! Highly recommend!

Larry Reed

★★★★★

4 months ago

Matt is always professional and helpful. Work was completed as described and in a timely manner. Great team support throughout the entire car repair process.

Jack Quigley

★★★★★

2 months ago

Great service! Got scheduled for state inspection quickly and in/ out in very short time. Many thanks to Matthew and his team!

Philip DeVan

★★★★★

3 months ago

Matt and team were very helpful in diagnosing the alignment issue and very professional. Matt and Team here are why I come back for all my services on my Honda with 465536 miles!!!

Mike Nelligan

★★★★★

6 months ago

I had been putting off replacing my tires for several months. When I took my truck in for an oil change, it was obvious the time had come. Problem was I was leaving the next morning for a meeting in northwest Pennsylvania, @ 450 miles. Not a problem for Midas of Richmond! They loaned me a very clean, comfortable car for the weekend and off I went.

Susan R

★★★★★

2 months ago

Great service. Friendly, knowledgeable staff. I have used their maintenance services for years and have never been disappointed.