Midas

Delane Ray

★☆☆☆☆

3 months ago

On December 13, 2025 I took my car to Midas 2710 North Main Street. Walnut Creek, CA 94597… My check engine light came on, so I decided to take it there because this Midas because its literally right around the corner from my home… I just moved to Walnut Creek a few months ago, but I’ve been a Midas customer for years… They told me that they had to run a diagnosis on my car 2009 Honda Accord… So I trusted them and left it there. It stayed there for about an hour and 30 minutes. I got a call to come pick up my car. When I got to Midas to pick up my car from being diagnostics to find out what was going on with it I noticed that my rear bumper right side had damages/scratches on it… I politely ask Sam to find out why my car was damaged/scratches on my rare bumper, he was very rude very aggressive he did not play the video cameras back correctly. He was working the mouse on the computer himself he did not play the camera footage correctly… He told me that I cannot talk to any of the technicians that drove my car. He told them not to speak to me…. he was discriminated against me because I’m African-American non-binary… I had to call the local Walnut Creek police to investigate the matter further Sam lied to the Walnut Creek police Sam tried to cover up the camera video footage he did everything in his power to Cover up what his technicians did to my car while it was in their at the shop… Sam was very disrespectful very rude very aggressive. Very hostile when I try to understand why I picked up my car with damaged/scratches on the rear Right side… He tried to make the police be in his favor because he claimed he’s a business owner Private property he did not want to work with me about my damages to my car. He also told me to leave the property he refused future service to me due to the fact that I seen the damage on my rear bumper and I said something… Sam lied and said it was this person that drove my car and from what I seen on the camera footage, I seen another person driving my car so he tried to make it seem like I don’t know what I see from my own two eyes… Sam is a crook. He’s a racist he’s discriminating. Sam you will continue to be investigated The technicians was very rude The technicians that drove my car did not want to take responsibility for damaging my car

Liv Joy

★★★★☆

3 months ago

I have been going here for a few years now & have genuinely felt that they are kind, honest, & reasonable mechanics. Sometimes I do feel like I’m talked to by the workers like I don’t know how a car works. (Not that often but occasionally). I’m a young woman & of course I don’t know as much as a mechanic, but it seems a little condescending sometimes when I’m just curious about my car. I deserve as much respect as the next person. So besides that, I’ve always felt that my car is well taken care of here.

Jesus Cortez

★☆☆☆☆

4 months ago

I purchased my tires from Midas last year and returned today to have a nail removed, which was supposed to be a free service. While a technician was inspecting my tire, an older man from the front desk walked over, took a quick glance, and immediately declared the tire unrepairable, insisting I needed a new one—before the actual technician could even speak. I declined and instead went to a small local tire shop in Bay Point, where they easily repaired it with no issues.This isn’t the first time I’ve had problems with this same individual. He previously tried to convince me I needed a new turbocharger, which later turned out to be completely false. Unfortunately, his behavior has made it impossible for me to trust this Midas location. The technicians themselves seem capable and honest, but the older man at the front desk—the heavier-set one—has eroded my confidence in the business as a whole.

Otis Merritt

★★★★★

3 months ago

Brought my car in for new rotors and brake pads and had a great experience. Myles/Miles was a huge help and had my car fixed in less time than estimated. Will definitely be back…just not too soon hopefully!

Sebron Flenaugh

★★★★★

4 months ago

I have been going to this Midas location on Main, in Walnut Creek since May 2018. The level of professionalism, integrity and service quality is beyond reproach! Since my first time there both Sam and Rod have serviced 3 of my vehicles to the tune of at least 30+ visits ranging from tune-ups to brakes, tires and everything in between. I also refer them to anyone who needs exceptional vehicle maintenance. As long as they are there, I will continue to have my vehicles serviced there!

Larry Claudy

★★★★★

a month ago

Came in for an oil change. Customer service was great and the oil change was done quick. Went super smooth and I will be a returning customer.

Charles Ingrao

★★★★★

3 months ago

Experience was good…Sam put up with a couple of extra phone calls that were unnecessary and I appreciated that. The service was great at a very reasonable price! I had an alignment on on a 2006 Lexus.

T H

★★★★★

6 months ago

Sam and his team are consummate professionals. I find Sam to be as honest as the day is long. Sam took care of my son’s car to ensure he has a safe trip back to the University of Oregon. No hassle; No up-sale; No problem. I know I can trust and rely on Sam’s team to take care of our cars.

Q Wright

★★★★★

5 months ago

I've been coming here since 2020. I bring every single car I have to Sam and the guys for everything . And they never disappoint. Always good service and great work from a great and honest team. I wish I could give 10 stars 🌟.

Derek Tinder

★★★★★

3 months ago

So appreciate Sam and Miles they are always friendly and helpful. Their location easy to get to. Normally have them help me with my alignments. They have always gone well.

Gregory Varni

★★★★★

6 months ago

Great experience at Midas! They quickly diagnosed the brake issue and repaired it under warranty with no hassle or questions asked. Super professional and easy to work with. This will be the shop we bring all our cars to moving forward!

Elaine Wong

★★★★★

5 months ago

Great service because I was informed every step of the way about my car’s repair progress and services were completed earlier than expected! Prices are posted so no surprises. Thank you!

Mustafa Younis

★★★★★

5 months ago

We had a problem with our check engine light, which had been triggered from a loose gas cap and flagged the EVAP code, had been giving us trouble. A very cool dude name Miles helped us out, fixed it real quick and we were out! Thanks Miles!

Brittany Todd

★★★★★

2 months ago

Sam and Miles were super great! Everyone here and the service overall is always amazing. Reliable, quick, affordable & friendly!

Batke X

★★★★★

6 months ago

our family has been servicing cars here for almost 20 years. New cars, high mileage cars, everything. We have always been satisfied with their work and honest customer service. I suggested to my kids to maintain their cars here and I also suggest to everyone else who reads this

Galina Gorbani

★★★★★

3 weeks ago

Great customers service. Always very honest! Highly recommended.

Ananda Subramanian Muthiar

★★★★★

5 months ago

I brought my vehicle to Midas, North Main Street, Walnut Creek to find out the cause for noise coming from vehicle. Sam and his team have done a wonderful job to identify the cause and fixing the problem. Thank you.