MIDTOWN TIRE

Dana Cohen Nolan

★★★★★

4 months ago

Walked into Midtown Tire after running over a nail, and after they patched it, they then found another tiny hole that wasn’t able to be repaired. Knowing I’d have to eventually replace the tire, they refused to charge me for the patch work they did (which was excellent and all I had originally requested). They didn’t even try to upsell me one of their tires; they told me to check the warranty on my current one as I should be able to get it replaced for free. If you’re in the market for an honest repair shop with quality work, go to Midtown Tire.

Kaela Barnicle

★★☆☆☆

2 months ago

I came in Monday afternoon and they told me scheduling appointment for the next day would be the best for an oil change. I schedule an appt for 4:00pm, arrive at 3:55 and wait on my car in the lobby. We’ve now hit the 5:50 mark and it’s still up being worked on. The bay’s were almost clear when I pulled up. What’s the point of an appointment if you wait two hours for an oil change. Might as well have been a walk-in

Jordan Silas

★★★★★

5 months ago

Absolutely amazing team! I came in an hour before closing with a flat tire, and they jumped into action right away. They were quick, honest, and made my day so much better the moment I walked in. Super professional and friendly, the whole team was a huge help throughout my visit. Truly a great shop!

Daniel Barr

★★★★★

Edited 3 months ago

Great Experience from start to finish. No high pressure sales--just great guidance and excellent service. Work was done well and completed ahead of schedule. Very friendly staff and they even have a courtesy shuttle to drop you back home while the work is being done. 10 out of 10-- I would highly recommend to all my family and friends. I'll continue to bring my vehicle back to Midtown Tire for all my service needs.

Kejuan Lynette

★★★★☆

Edited a year ago

Overall: I would recommend Tip: Check to ensure your written report matches what you’re told verbally (front desk). Specs: I called a day ahead and spoke with Matt regarding the type of service to request. I was a walk-in the following day. All of the staff were friendly and welcoming. They were accommodating and able to see me for the requested service. The building is clean (interior and exterior). The waiting area is comfortable and nicely designed. The flooring is fantastic and spotless. The unisex restroom is surprisingly immaculately clean and sanitary!!! 5 stars for the facility and environment. Regarding the service: At the front counter I was told that my brakes were “in the red” and essentially needed immediate attention (see photos for pad life cycle charts-green/yellow/red). However, upon closely reviewing the actual vehicle condition report that I was sent, it specified the mm (pad thickness) and was more in line with “yellow”, which matched my observation/ off-site pad inspection (see photos). Outside of this miscommunication of my brake pad condition, I don’t have any concerns. Those who helped me (Tech: Carlos Front Desk: Michael, DaKota and another man whose name I didn’t get) were professional and accommodating, and the building was clean. They also have water, tea etc. to the right of the television.

A T

★★★★★

a month ago

An unforgettable commute to Midtown ATL. Thank you all so much for your gentle skill in removing (rescuing) four kittens!

Eboni Crosby

★★★★★

2 months ago

My car was finished way before the original timeline they gave me. The manager Jerome was patient and worked with me while I waited for my funds to clear and he didn’t charge me the storage fee which I really appreciate!!!! Overall great service and professionalism from the entire staff.

Arushi Gupta

★★★★★

4 months ago

Great experience! The folks here are understanding, transparent on pricing and very efficient. I came in to get my tire replaced at 9AM and was told it would be done by 2:30PM… It was done at 11AM. The technicians are very knowledgeable and no one pushed for extras on the car! They even offer a shuttle service if you live less than a couple miles! Will be coming here again.

Jenny Williams

★★★★★

2 months ago

Midtown Tire has taken care of me for at least 10 years. My car is a little special (2007 Saab) so they can’t do everything, but they’re great for non specialty repairs and maintenance. Always pleasant staff. Besides new tires they’ve changed oil, checked light bulbs, a few small repairs. And it’s great as a midtown resident and worked as they have a free shuttle that will take me home or to the office while they’re working on the car.

Bo

★★★★★

a month ago

Excellent service customer care. Had a flat and scheduled for a replacement the following day. Was ready to take the $800 hit, but was told that the tire was repairable. Was out of there in an hour or so. Honest work deserves to be recognized.

Jonathan Fagundes

★★★☆☆

2 months ago

Mixed bag of experiences. I first visited for a very specific engine fix I diagnosed. It was a pretty niche issue most places, like chain stores, won’t do. For that experience, it was great, quickly done, and reasonably priced. But then I went in for a more routine service: an estimate on brake pads/rotors service. The quote was unbelievably high. So much so that an authorized dealership, using higher quality OEM parts, charged much less for the same service. (It’s usually the complete opposite, with dealerships costing significantly more.) Long story short, make sure you know specifically what’s wrong or other quotes before going in as you run a risk of getting unreasonably high quotes on services. I cannot speak on the other services, like tires, oil change, etc.

Courtney P.

★★★★★

a month ago

We visited to get some help removing kittens from a car engine. Definitely not their usual services, but everyone was incredibly happy to help. They got to work very quickly and removed the kittens safely. We will definitely be coming back (hopefully not with kittens)!

Deandra Kellis

★★★☆☆

a month ago

I'm definitely going to look for alternatives. I should not be charged an extra 3% to use my credit card. That is YOUR cost of doing business. It is an operational expense. Consumers should be able to use their payment option of choice and pay the same price.

Allison Jones

★★★★★

3 weeks ago

The team at Midtown Tire was very professional. Provided me with 3 tire quotes to review and price check with other tire professionals. Midtown ordered tires in a day, and 1.5 hr new tires installed. Appreciate the service and not always trying to upsale. Provide what you need at a reasonable price.

Geoff Gibson

★★★★★

a month ago

Talk about great customer service! We brought in our car that had a tire with a slow leak. This was the 2nd attempt to fix it, as the other tire repair center was unable to find it. Not only did Derek and his team find it asap, they also ensured that we didn't have to wait at the tire center. They provided a shuttle for us to enjoy our time while we waited! It is truly hard to find good customer service these days, Derek and his team went above and beyond and just landed a a life long customer. We will be back!

T P

★★★★★

a month ago

Derek (manager) and the entire team are transparent, accommodating, and genuinely focused on taking care of people rather than upselling. They explained everything clearly, avoided unnecessary charges, and treated us with real respect. They found a nail and patched my tire in 23 minutes (free), showed me exactly where the nail was, offered shuttle service, and even vacuumed the car. In contrast to other shops where we waited hours, Midtown was efficient, knowledgeable, and professional from start to finish. Rare to find a shop this honest and customer-focused. Highly recommend. Thank you Derek and team!

Nutrition Atlanta

★★★★★

a month ago

We’ve been coming here for over a decade for a reason. They’re honest, super helpful, and knowledgeable. I dropped my car off this morning because the brake sensor was going off. They checked it and let me know that the brakes/rotors were fine, that it could be the sensor. S. Daigle was professional and friendly without pressure to do a full assessment since the car got out of the body shop and it’s likely something they did. He worked at the Ritz Carlton and understands customer service. Grateful they are close by for drop off’s and repairs. TY for taking care of our tires and other repairs!