Mike's AutoCare

Alex Alexson

★★☆☆☆

a year ago

I've gone numerous times to Mike's to get my car inspected. It's so refreshing to know that they're looking out for us by finding issues with our cars, even if they don't actually exist. I wouldn't trust these guys to inspect a Hot Wheels car, let alone my own vehicle. Because of this, I don't go there anymore for car inspections. With that said, I totally get that they have to make a living running their business. Mike and his daughter are great folks, but sometimes it seems like their car inspections are solely focused on reaching into our pockets, rather than ensuring our safety on the road.

G Lovette

★★★★☆

11 months ago

Great people reasonable prices fast service I don't always like the idea that you got to make an appointment but other than that it's great

Amie Jones

★★★★★

2 years ago

My car died and needed a jump start. Rocky was timely, professional, and friendly. I was worried, since I had a new battery, that it may be the alternator and therefore was worried about breaking down on the side of the road heading to the dealership. Rocky was super kind and followed me to ensure I arrived safely. If you need fast, reliable, and friendly towing or roadside assistance, Mike's is the place to keep on speed dial!!!

Ty Love

★★★★★

2 years ago

I got my car towed through my insurance company and Mike's Auto came to pick up the vehicle, Rocky was the driver. Rocky was beyond friendly and knowledgeable of what was going on with my vehicle. The overall experience was great! Thanks again Rocky!

Jessie Miller

★★★★★

7 years ago

Trustworthy, affordable family-run business. My Dad recommended Mike's to me b/c he's been taking his vehicles there for decades; this will be the 3rd year that I get my car inspected there. I look forward to seeing their friendly faces.

Almeda Johnson-Sye

★★★★★

3 years ago

They are the best!! Honest, trustworthy, and dependable...They worked with me and my situation...My truck is running great and the a/c is keeping us nice and kool!! Keep up the great and may all of you be continuously Blessed!!

Eli Crosby

★☆☆☆☆

7 years ago

Performing unapproved repairs!! Terrible customer service! My father has used Mike for years and I needed to have something done to my vehicle and since my father has used him before I trusted they would be professional and trustworthy with me. I was quoted “about” 247.00 on the phone a couple days prior bringing my car in and when it was all finished the bill was 414.27! What in the world! I had budgeted for 247.00 maybe a little more but definitely NOT 414.27!! I never received a call saying it was going to be more. A lot more!! I got a call saying my car was done and there was an extra part that needed to be put on. Sarah the receptionist couldn’t remember what she’d quoted me. I told her you quoted me 247.00! Anyway, the proper way to have handled this type of thing would have been to call and let me know I would have to pay more for an extra part!! Eliminating any surprises. I would have taken it a place in Dewitt. I don’t know any automotive business that wouldn’t call to update you on the services being performed and that would just go ahead and perform unapproved repairs. Price wise I offered to meet in the middle and got turned down. I will NEVER recommend or give them my business again.

Ms. Troy Archie

★★★★★

5 years ago

Their tow truck service tech was phenomenal! My Ford Explorer has been parked and idle since COVID-19 struck in March. I called Mike’s auto center who gave me the number for their tow truck technician. He arrived at my location in less than 20 minutes and jumpstarted my truck. He was quite professional and KIND. I had just gotten my rear tire re-inflated less than 2 hours before but it had gone flat again. He did not leave this old lady stranded though! He removed the old tire and put on my spare! Thank you again for rescuing me and my old truck on such a hot summer day!

Richard Allen

★★★★★

a year ago

They did an awesome job on my truck and other vehicles. Thanks for keeping me moving!!!

James Martinelli

★★★★★

8 years ago

I had a great experience with this place.. They are right off the parkway and everyone that works there was very professional... They were up front and honest with me about my repairs and kept to there word on the estimate they gave me..

Karl Hedlund

★★★★★

2 years ago

Sarah, Mike and the team always take great care of our company fleet. We appreciate their quality service!

Joel Proctor

★★★★★

7 years ago

Mike and his crew are the best auto repair shop in Richmond, they always do top notch work in a timely manner, when you stop at Mike's you deal with the owner himself so check him out

Debbie Robertson

★★★★★

5 years ago

Great people... they took care of my daughters car when I was not there to help her. Thank you so much. Awesome service.

Noah Kwiek

★★★★★

a year ago

Great place. Great service. State inspection was fast and thorough.

Clarence Bervine

★★★★★

4 years ago

My Wife and l are very satisfied with the work performed on our automobile,we have been recommending your business to our family, friends,and neighbors.

Michael Warfield

★★★★★

a year ago

Staff is nice and their technicians all are very knowledgeable and fair.

Shannon Mcarthur

★★★★★

2 years ago

I used them for a tow service. Really reliable and fast! Will definitely recommend.