About Business
Residents of Durham, NC, Durham have long trusted Milex Complete Auto Care - Mr. Transmission for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Car repair and maintenance service, Engine rebuilding service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 180 reviews. Throughout Durham, and particularly in Durham, NC, Milex Complete Auto Care - Mr. Transmission is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Milex Complete Auto Care - Mr. Transmission for any Car Repair inquiries or to schedule a visit to their Durham, NC facility.
Google Reviews
Feroz Ai
★★★★★
4 months ago
I’m now in my second year working with Rob at Milex Complete Car Care, and I couldn’t be more satisfied. The shop has a welcoming atmosphere, and I’ve consistently been impressed by their professionalism and the timely manner in which they address issues. What sets Rob apart is his honesty, he never tries to push unnecessary “sales” or upsell services like many other places do. You simply explain the issue, they inspect it, provide a fair cost, and get the job done. If there’s an underlying concern, Rob will let you know, but he never pressures you into extra work. Over the past two years, I’ve had both of my front tie rods repaired here (on separate occasions), and each time my car came out running smoothly. I also rely on Milex for regular oil changes and tire rotations, and the service has always been excellent. In my experience, this is the best car care service in town. Professional, trustworthy, and dependable.
Alexis Robinson
★★★★★
a month ago
So kind and helpful! Other places had a wait of 3 weeks due to weather and increase in cars coming in from the snow. I appreciate that they made time and took my car in right away. Smooth process and I will hopefully not have too many car issues in the future, but if I do, I would plan to come see them again.
Joel Honeysuckle
★★★★★
a month ago
I would like to express my sincere gratitude to Robert King and Kenny for their exceptional guidance throughout this process. Their unwavering support and timely updates have made the experience remarkably smooth. Their exceptional service has earned me a perfect score of 10 out of 10. I am confident that I will return to them for any future needs. The team’s meticulous attention to detail and ability to address every concern have left me thoroughly satisfied.
Katina Hargraves
★★★★★
3 months ago
Typically, I do not write reviews, but I could not keep this to myself. I was referred to Milex by a family friend and they did not disappoint. Milex is an auto care gem and my new go-to for all my service needs! The quality of service and detail far exceeded my expectations and the repair was timely with no surprises. Great customer service with quick appointments - their service technicians have a combined 50 years of experience! I strongly recommend giving Milex a try for your auto service needs - they're awesome!
CA Davenport
★
☆☆☆☆
6 months ago
In Oct 2023, I paid over $1700 for Mr Transmission to replace the clutch on my 2008 Jeep. This week, I took it to another auto repair for oil leaks and in their diagnosis, they told me I needed a new clutch. I was extremely skeptical since the clutch is not quite 2 years old and my last clutch lasted me 15 years……then they showed me the work Mr Transmission had done. It was utter trash. Bolts were loose/hand tightened, the clutch was warped, and they used silicone to try and seal up the spaces due to the loose bolts and warping. I took pictures back to Mr Transmission and they admitted that the work was bad, but refused to do anything to even partially make things right. Now I have to pay an additional $900 to the other auto repair to replace the clutch again and a gasket damaged by the silicone. If not for this other auto shop diagnosis, over time the work done by Mr Transmission could have resulted in even more damage to my Jeep and possibly my life.
Anthony Tabron
★★★★★
a month ago
They were very helpful in helping me understand what the problem was with my vehicle. They saved me a ton of money by offering a used part, over just ordering a brand new one at a much higher price. They definitely will continue to get my business.
Debra Boucher
★★★★★
Edited 3 months ago
Ford 2014 Running great! I came in for a loud noise grinding noise and rear deferential needed rebuilt , but parts unavaible so had to purchase already rebuilt part they thoroughly inspected it and was not up to their standards and sent it back and found another 2nd unit and warranty wasn't as long as first noted. My car is running great and cheaper then a new car. > They noted what else they saw but did not pressure to get done just to be aware of it will need to be addressed soon & I was aware of one of the repairs already so I know it was accurate. > Previous visit loud noise didn't present itself but was told about issue with front struts and what repair entails but also stated car was ok to drive but need to repair
Bud Luck
★★★★★
a month ago
This was the second visit to Milex and both were very good. First visit was for an oil change and second an axel boot repair. They are very easy to work with, efficient, and responsive. Prices seemed
Jennifer Yates
★★★★★
6 months ago
Rob at Milex truly went above and beyond to help me with my vehicle. He is knowledgeable, kind, compassionate and honest, and I can't recommend Milex enough. Take your car there for any mechanical needs, and you'll be grateful you did. Honesty is so rare in this industry (especially when you're a woman), and Milex is honest! Highly recommend them!!
Rupal Nishar
★★★★★
5 months ago
Rob, Kenny and Rick were great. Great communication and kept me updated in the process. There were things they could not take care off since it was not their specialty in some areas, they were transparent about it and shared advice what options I have. They did fix the battery and some other things for my car. I really appreciate their professionalism.
Mine Thornton
★★★★★
3 months ago
I had an oil leak, and returned to the business that performed the service. Was told there the leak was not coming from the oil reservoir. I went to/called a number of other car care centers, but there was no availability. I passed Milex unsure of their service provisions and availability. Their location is hidden on Hwy 55 and their tag line “Mr. Transmission” is misleading. I learned that day Milex is a complete car care center and not just a transmission service center. I stopped and my car was inspected on the spot. The issue was a loosened oil drain plug. The mechanics at Milex were friendly, informative of cars and did not charge me a diagnostic or “repair” fee. During conversation, I learned their services for car maintenance were less than other centers I visit. Milex has earned a new customer.
C May Spivey
★★
☆☆☆
2 months ago
Friendly staff Took my truck to get a helicopter vibration on drivers front side sorted as well as concerns with brake performance. While they didn't try to sell me brakes they also said they didn't feel any vibration on a test drive. As I drove it out of the lot I felt it immediately. I ended up paying a diagnostic fee for no diagnosis for the issue. I took it somewhere else, their free diagnosis was a broken wheel hub- two studs were cross threaded and snapped off. So either Milex didn't do a thorough or honest investigation (skipping addressing the cross threaded lugs) or they cross threaded them there and said there wasn't an issue so they couldn't be held accountable.
Chris Pearson
★★★★★
6 months ago
Great experience from start to finish! Rob and Kenny are experts at their craft and really care about taking care of the customers. I ended up having to have my transmission replaced, and Rob walked me through all the options, balancing how quickly I needed my car back and what my budget was. Excellent job done and the car is good as new. I'd highly recommend this neighborhood car shop if you want staff who genuinely care about providing great service at reasonable prices!
82 KID
★★★★★
Edited 8 months ago
UPDATE for 7/10/25: STILL 5 stars!! STILL the best! Mr. Kenny a.k.a. "Wrenching With Kenny" on YouTube works here and he works on my car! 5 STARS! 82 KID APPROVES! This place is THE BEST!!! I entrust Mr. Wrenching With Kenny with my car! This place is phenomenal.
Kathryn Gustafson
★★★★★
6 months ago
I can’t say enough good things about this shop. When my car broke down and I brought it in, they not only gave me a clear and honest assessment of the transmission issue, but they also went above and beyond by allowing me to keep the car there for a week or two while I figured out my next steps. In a situation that was already stressful and unexpected, their patience and understanding made a huge difference. They never rushed me or pressured me into making a decision, and that kind of professionalism and compassion is rare to find these days. Whether you're dealing with a major repair or just need a shop you can trust, I highly recommend them. They truly care about their customers.
LShaun Hester
★★★★★
Edited 6 months ago
Yes took my vehicle 240E to have it checked out, it would not shift down get stuck in first. Told me what the problem was after a 3 misdiagnosis.. Off the bat stated was not the trans. but it was the gear shift itself that needed to be replaced.The work was done in like 24 hrs, and the price was very reasonable...I of course have to Thank The ALMIGHTY but also give thanks to the owner his mechanics. I would refer anyone to Milex Trans. Good job guys!!!!🤗🙏 Thank you!
Jordan Tucker
★★★★★
6 months ago
Trust placed in this business will NOT leave you disappointed. Their professionalism and passion really show. Highly recommend them to anyone looking for honest, skilled, and trustworthy mechanics!
Jazmine Walker
★★★★★
3 months ago
Milex was great and super informative with my recent repair and the cost. They had great communication and my car has been running great since I've picked it up! Id highly recommend them for your auto care needs!
Richard M
★★★★★
3 weeks ago
They are quite simply fantastic.Give me a quote, came in right at it.Did great work car runs wonderfully
Keaton Joyce
★★★★★
5 months ago
I chose to bring my car here when I had a transmission leak because I saw a few recent reviews that said their car was serviced the same day as it was dropped off. And, while it was not said that it would be that way when I dropped my car off and things will vary based on specific problems and repairs needed, my car was serviced the same day as I dropped it off. I wasn’t able to get over to the shop to pick it up same day, but Robert allowed me to leave it overnight and I came and got it the next morning. They really saved the day when I was expecting my car to be out of commission for a good while!
