Mini Repair Experts

Trevor Cain

★★★★★

a year ago

Phenomenally positive customer service.

B Fin

★★★★★

5 years ago

Amazing shop to interact with, solid place to do business with!

T Deac

★★★★★

6 years ago

Friendly,knowledgeable, and fair pricing... been coming here for years!

Brian Finney

★★★★★

6 years ago

One of the best shops I've worked with. Great people!

Sam Hoehne

★★★★★

6 years ago

Honest people who wont yank your chain or push you around. I live in Tacoma and still insist on bringing my car here!

Sherri Stokes

★★★★★

3 years ago

Professional, and good work! Gave me a lender Mini while they did repairs! So far, very pleased.

Gina Lisak

★★★★★

Edited 4 years ago

I have been coming here for years now and I am never disappointed. I experience quick and exceptional service. There is always good communication on what was going to be done and I am very satisfied.

Valerie Vickers

★★★★★

10 years ago

This is the real deal. Hard to find great & honest mechanics sometimes. Now you've found them. They have worked miracles on my car for less $ than I expected. Like having my family work on my vehicle. Love ya'll @ Autokraft

jim christensen

★★★★★

5 years ago

I've had work done by Bob on several cars over the past 20 years, 3 transmissions (Porsches and VWs), and various other less tricky jobs. I trust him with my cars, to do a good job at a fair price.

Chelsey “Angel” Hunter

★★★★★

4 years ago

My home away from home for MANY MANY years!!! Bob is an amazing mechanic!!! He has a huge heart!!! He always goes above and beyond for his customers!!! My kids LOVE coming and will all one day be mechanics lol

Rob Aprato

★★★★★

8 years ago

I own a 2006 VW Jetta TDI and I just had two different services done at the same time at AutoKraft. I had the clutch and the timing belt with water pump replacments done. The price was very competitive if I not even lower than other shops had quoted me for the two procedures separately. The work was done quickly, and is some of the best that I have ever experienced. I bought the car new in August of 2006, and it currently has 98k miles as I drive it very little since I got back into riding motorcycles in 2008. Now, my car drives as good if not better than when I bought it. I was told that I was lucky that the clutch was working whew I brought it in. Now, it is the smoothest clutch in a vehicle that I have ever owned. I'm currently carpooling to a new job in Redmond and even my carpool rider noticed that the engine is running better with more power than before the service. This is the best service I have ever had and this is the second TDI I have owned. The first one had over 250k original miles so it had been serviced elsewhere many times, but I won't be going anywhere else in the future

David L McGuire

★★★★★

6 years ago

After acquiring the collector car I've saved for, it arrived it worse shape than expected. Bob methodically inspected and built a list of 'most needed' repairs to make safe and road worthy. We're on our 6th year of both annual maintenance and improvements. I've never felt anything but honesty and knowledge in the dialog and subsequent repairs from Bob and his team. My 40+ year old collector car drives like I dreamed it would. Part of me wants to buy another car just to watch it take shape under Bob's professional craftsmanship. Thank you Bob, Rochelle and the team

Megan Meyer

★★★★★

6 years ago

I want to say thank you to everyone who has worked on countless cars for me! Even when I drop it off during non business hours you guys treat my dad (Chuck) and I like family! Never had to wait long, great work! As of now you guys have my cat, and I had it towed there yesterday and of course no matter how busy you guys are you always seems to make the time for me, my family! I truly appreciate you guys! Thank you so much for all the help throughout the years

Nick Duben

★★★★★

7 years ago

Bob is like a Jedi when it comes to your car! The only difference between him and Yoda is he's not going to make you do a one-handed-handstand while he changes your oil!! Seriously, I took my 2000 Honda Accord to Bob after moving to the area and he took some extra time to show me under the car since I had just bought it from the original owner. He answered all my questions with ease and reassured me that I had made a good purchase all at no extra charge. He's a wealth of knowledge and it's a great feeling when you know you can trust your mechanic.

Sydney McDonald

★★★★★

a year ago

If you’ve ever had problems with the mini dealerships this is the spot to restore your faith! Amazing communication, amazing service, and my favorite part is the verification process of each service & being able to see the receipts before! So happy thank you guys so much for providing such amazing customer service

CJ Horyza

★★★★★

7 years ago

Probably the best auto shop I've ever been to. My roommate and I both happened to need car repairs at the same time. They got us both in and out same day at a good price. Even coordinated with both of us so I could pick up his keys and he could grab his car after hours. Great work, very friendly, and super helpful. Also, zero attempt to up sell or tack on additional service. In fact, I asked them to check my brakes and they told me they didn't need anything. Really appreciate that kind of honesty and professionalism!

Ryan Burrell

★★★★★

4 months ago

This shop is absolutely phenomenal. I cannot say enough good things about them; the work they've done and they're kind and professional attitude and demeanor made this an amazing experience. We had to drop my girlfriend's 2011 Mini Cooper off for an alternator replacement and they did such amazing work. Had great communication the whole way through. Definitely found the shop for her car 100% of the time now