Mobil 1 Lube Express

Dr. Mary

★★★★★

7 months ago

I had a nail in my tire on my way back to work and was already stressed. As soon as I pulled into Mobile 1 Lube Express, I was greeted right away and they immediately started fixing my tire. I’ve purchased all my tires here and never considered going anywhere else. They took care of me quickly and free of charge. Excellent, professional service—I highly recommend them!

Ravin Ricord

★★★★★

a month ago

I will never take my car anywhere else. I trust these guys and they’ve always been so kind, helpful and they’re quick with the repairs. Anthony and Jesse have been particularly helpful. Thank you guys!

Kwame D.

★★★★★

a month ago

Top notch. I had no issues with my brake service that they did on my car. It was my first time going there, and I was very satisfied. This is a must recommended place for sure if you need car service of any kind!

Matthew York

★★★★★

3 months ago

Came in an hour and a half before close with a completely blown out tire. These guys were able to get me a full set of new tires and an oil change in that 90 minutes, on top of helping every other customer there that evening. Friendly, professional, and fast. Strongly recommend.

Laura Janus

★★★★★

a month ago

Lowkey this situation happened about 2 years ago, but a decent human being never forgets, though I forgot to write this review about 2 years ago. While getting my car washed, I had accidentally locked myself out while the keys were in the car, and surprisingly enough a few gentlemen from Mobile 1 decided to help me for free! And thanks to them I saved myself time and money. Very kind and helpful people! Also my apologies for not doing this soon enough

Cynthia White

★★★★★

4 months ago

I cannot say enough good things about the team at Mobile 1. I had been once previously for an oil change, and they were great! So when my jeep decided to die, it was the first place that I thought to call. I had it towed there, Anthony was a Rockstar at keeping me updated. They really went out of their way to make sure that I got it back same day. This included running around DFW to pick up parts. Their pricing was incredibly fair. My serpentine belt had broken, Thermostat housing had broken, I had a pinhole leak, the radiator needed to be flushed, And when they did the pressure test, one of the hoses was leaking. They even offered to stay a little later if I was stuck in traffic coming to pick it up. This team went above and beyond, and I couldn’t be more grateful.

Jon Rister

★★★★★

2 months ago

I brought my car in after speaking with the representative at the front desk and I wish I remembered his name. I asked him for an estimate on what it would take to get a motor mount replaced on my vehicle. He gave me an estimate. I took the written estimate and laughed went home. Thought about it came back. The next day asked him if he could complete the work today. He said I could probably do it in an hour or a little more. Ask them if they would change the oil at the same time he’s said he would. He did complete the work within the prescribed amount of time may be a few minutes more or less and I was really pleased to have my vehicle back running normally is this issue had been chasing for a while and I thought it was gonna cost me a fortune and it cost me exactly what the quoted amount was, and this impressed me and surprised me. I do believe I will continue to bring my vehicles here in the future for all services and I want to thank y’all for doing a great job and keeping your work

Ant Adkins

★★★★★

3 weeks ago

I’ve been going here for years will not take my car anywhere else…staff is great all the guys are awesome and I never have any questions on how they do there work…thanks again

Sherry Blanson

★★★★★

Edited 5 months ago

Great service. Wish there was a charging station to charge my cell phone. It would have came in handy while I waited. My brakes / rotor service took 3 hours. Also time for new seating. The sofa & chairs leather is peeling & cracking.

Rachael Huffman

★★★★★

2 months ago

I went in here to get brake pads and they were great. I asked about tires because another place told me I needed them and they told me that they weren't even close. They didn't try to upsell me and I was a female by myself where I usually try to get upsold. I will only go here now

Alex Higginbotham

★★★★★

5 months ago

I went in there wanting an oil change and break pads that I bought installed. The guys there gave me complete honesty and didnt try to upsell me on a thing. Plus they have pretty good prices and took care of my car right away. I'll definitely be back.

Beth Soderberg

★★★★★

2 weeks ago

The customer experience was a 10. He was knowledgeable, did not try to upsell and I felt comfortable. I will be going back for future services.

Tracy Hamilton

★★★★★

a month ago

I typically call to verify they can fit me in. This time, I was in the area and they completed an oil change for me. One of the only places that keeps Hyundai items in stock.

Greg Patten

★★★★★

5 months ago

I’ve said it before and I’ll say it again.. This is the best place to get an oil change! Even after moving, I still drive over from Carrollton to get my cars serviced here. Reliable technicians and great prices, also very time efficient!

Leeah Mannery

★★★★★

Edited 3 weeks ago

This is the best shop in town!!! They are always so informative, understanding and diligent. All the employees truly show compassion. I have taken my car here multiple times and I've never been disappointed. I fully trust them with all my car needs. Fantastic management and staff and Fantastic mechanics. Thank you again. Im so appreciative!!!! If your a lewisville local like me. This is the place you want to take your car with a stress free experience. 100 stars rating! Nicco has top tier customer service!

Irfan Chaudhary

★☆☆☆☆

5 months ago

My experience with Mobile Lube Express was highly unsatisfactory. I found their pricing for a routine service on my Mercedes SUV to be excessive and believe I was significantly overcharged. Beyond the cost, the customer service was atrocious. I also had a troubling incident where I believe parts were removed from my vehicle without my consent. Specifically, I suspect my fog lights were taken and then the management denied this ever happened, despite photographic evidence I had from the same day. While I eventually sold the vehicle, the entire experience left me with a strong negative impression. The staff's behavior also felt unprofessional and hostile. I would strongly urge prospective customers to look elsewhere if they want fair pricing and honest service. The management's response to my complaint was dismissive and hostile, leaving me with the impression that they are dishonest. Their business practices and customer interactions raise serious ethical questions. I wish a zero-star option were available. The current 4.9-star rating is highly suspicious and suggests they may be manipulating their score with reviews from employees or associates. Given my experience of being overcharged, lied to, and dealing with incredibly dishonest practices, I strongly believe this high rating is misleading to potential customers. Their methods are dishonest, and I urge others not to trust this business. When I saw this review it was 1.5 to 2.5 since 2015 to 2023. How did it go to 4.9 stars?! It makes 0 sense!

Rick Fowler

★★★★★

a month ago

Friendly! Thorough. Got me in and out in good time. Did exactly the maintenance that I asked. Fair price, too. Will return for sure!!