Motor Works

Melissa Coghlan

★★★★★

11 months ago

I had quite the experience with my car and I was very thankful that Motor Works were extremely helpful and willing to assist with the abundance of issues my car was having all at once. Long story short, my car stalled on the freeway. Had it towed. Turned out to be a bigger issue than the mechanic I brought it to so I was referred to Motor Works by a friend of mine. I was going to be gone for a week traveling and I worked with Conor at MW the entire time I was gone. He was extremely helpful keeping me updated and explained what had happened with my car while I was traveling. MW was also able to tow my car from the other mechanics shop for me as well. I couldn't have asked for a better experience considering how incredibly unfortunate the situation was with my car and I'd be gone an entire week traveling to boot. Highly recommend bringing your car here! Conor is great to work with!

Tracy

★★★★★

11 months ago

Charlie was awesome. He went out of his way to make sure my repairs were done correctly and I was happy. He got me prompt transportation while my car was in the shop. Charlie went above and beyond to get the max out of my extended warranty and surprised me with a substantial refund after I had already paid my bill. Everyone was super friendly and helpful! I admit I was anxious going to a new shop, but Motorworks absolutely earned a new return customer.

Barb Torres

★★★★★

10 months ago

This place is simply the best!!! I always go to them for my oil change. Just like all other vehicle places they let you know when something is wrong, but these guys don't do that unless it's a dangerous case. They let me know that my front end needed attention and was at a dangerous point. Had my husband do the repairs and it was very much needed. Next they did a front end alignment and put new tires on. This is the best part! The tires were way cheaper than a regular tire store by about a couple hundred bucks. Never did I think to get new tires from a repair place like this. They are way more than a oil changing repair shop. Check them out they are great!!!! Thanks guys

Sarah Dean

★★★★★

8 months ago

Went in because my battery needed replacing and corrosion prevented other battery shop from being able to replace it. They had no problem fixing it. I had a meeting and couldn't wait, so they shuttled me to my office. Friendly, good service. I felt well taken care of. I will be back for future services.

Kayla Deters

★★★★★

11 months ago

Charlie was fabulous- very professional and thorough at his job. He indicated a problem with my tires then did his due diligence to understand my needs/wants to find the best product for my vehicle. He had them ordered and on my car within two days!!! He even went above and beyond to replace the battery in my key fob! 10/10- highly recommend!

John Stenback

★★★★★

7 months ago

Needed new tires for the coming winter season and Charlie the tire specialist was awesome. He gave me a few different quotes and honest advice. Very friendly and honest service. I couldn’t be happier with my tires 👌🏼

Tauna

★★★★★

a month ago

Been keeping our well-used cars on the road for 10+ years. Friendly. Honest. Professional.

alicia white

★★★★★

3 months ago

I needed a lot of work, they helped me with fair pricing and did not fix anything that didn't need it! Connor is very helpful and was great to work with!

Vanessa Hoff

★★★★★

7 months ago

Yesterday, I was unlucky to be stranded in the bank parking lot just behind Motor Works, seemly due to a suddenly failing car battery in my 2020 Jeep. After a lot of troubleshooting, I was standing outside my car dreading calling and paying for a tow truck when I spotted the auto shop just across the lot, thought my lucky day! I walked in and let them know the situation. The guy at the desk, Conor, walked to my car with me to make a quick assessment and agreed the battery was the likely culprit and said the service techs will jump it and bring it in the garage for further review. I got a quote for the battery and they got it fixed right away. There were other customer vehicles there and I expected zero priority treatment, but they got me back on the road 40 minutes after I first walked in the door. Awesome customer service, very professional and while I am bummed that the situation transpired I am very grateful for being able to be taken care of quickly and without extra costs of towing etc. Thank you!

Tera Culbertson

★★★★★

6 months ago

We were recommended by a coworker to Motor Works. I am so happy with the service we got with my car. They got me in right a way. They were able to bring me to work that morning. They stayed in constant contact with me to keep me in the know as to what the findings were. Thank you so much!!!

Joe Langner

★★★★★

4 months ago

I was very much blown away by the customer service, communication and fast service. I booked the appointment on Friday, got in on Monday and got it back on Thursday. After they did the repairs for the reason I brought it in for, they also inspected the rest of the vehicle. A couple other things to needed to repaired as well but it was still completed in a couple days’ time. Shoutout to Charlie as well!

olivea becker

★★★★★

3 months ago

This place in Sauk Rapids has a great crew. They are very respectful and take care of your vehicle. I bring my car there during work and they drop and pick me up which is great.

Tim Kummet

★★★★★

4 months ago

I brought my car in to Motor Works (SR) for a quote to compare with my regular mechanics inspection checklist items. Motor Works passed the pricing challenge. However, two more urgent issues had to be addressed first. 1). The serpentine belt was cracking because it was dragging on a stationary pulley. 2). The rear breaks were tremendously thin, measured using one of their smallest brake pads gauges. These two items could have left my young college daughter stranded in some extremely rural areas. Who knows how long she could have been stranded in some patchy cell coverage areas. Charlie went through the mechanics inspection thoroughly, explaining what the mechanic wrote up. It was then that we assigned priorities to the discrepancies and moved forward with the work. Thank you for getting the work done efficiently, and in a timely manner. We only had one day for the work while my daughter was home during Halloween (Friday). Thanks Conor for dropping me off at home. This project was going to take longer than initially expected. Thank you again Motor Works of Sauk Rapids, Charlie, Connor and the unseen mechanics! I appreciate the work you have done and keeping my family SAFE! Tim Kummet

Ryan

★★★★★

3 months ago

Helpful and friendly staff, Connor especially. Had an oil change and tire rotation done in a reasonable and short amount of time compared to other places I’ve been to. A month or so later the oil filter/seal was defective out of the shops control causing a slow drip leak and they took care of the issue thoroughly and fast. Thank you!

Madi Bennett

★★★★★

3 weeks ago

Always a great experience! I was able to get scheduled within the week. They even offer a shuttle service home and then back for pick-up.👏🏽👏🏽

jake turck

★★★★★

4 months ago

I cannot recommend Motorworks highly enough! From the moment I walked in, the entire team was incredibly courteous and helpful. They took the time to explain the necessary repairs clearly, ensuring I understood everything without feeling pressured. The work they did was absolutely fantastic—my car is running perfectly. Most importantly, their pricing was very fair and honest. It's rare to find an auto shop that combines such high-quality expertise with truly reasonable costs and friendly customer service. They’ve earned a customer for life!

Sydney Rentz

★★★★★

a month ago

Got home after being gone a month and my car totally quit out on me- but Motorworks was able to get me in right away and diagnose the issue while also thoroughly inspecting the vehicle for anythingelse that could be concerning. I got all new brakes, new battery, and the whole works to make sure my car was running brand new. They also responded right away to every call and every question I had; all around just great customer service.